Installation Guide

DEVICE SETUP
Loading a Paper Roll in Device with Printer
C
ARBON MOBILE 5 INSTALLATION GUIDE 21
To Connect the
Terminal Power
Supply
1 Insert the USB-C to the Verifone Carbon Mobile 5 and USB-A port to the
power supply or Desktop.
Figure 4 Verifone Carbon Mobile 5 Power Supply Connection
Loading a Paper
Roll in Device
with Printer
Install a paper roll before you can process transactions that require a receipt.
The Verifone Carbon Mobile 5 Printer Stand uses a roll of 58 mm x 40 mm, single-
ply, thermal-sensitive paper.
A pink out-of-paper indicator line appears on the edge of the paper before the end
of the roll. After this line appears, there is enough paper remaining on the roll to
conclude at least one more transaction.
To install a paper roll 1 Hold both sides of the paper door, which is on the upper corner of the device
and open the paper door by pulling outside (See below Figure 5-A).
USB-A
USB-A
TIP
To protect against possible damage caused by lightning strikes and electrical
surges, consider installing a power surge protector.
NOTE
A message is always displayed to indicate when the printer is out of paper.
CAUTION
Poor-quality paper can jam the printer and create excessive paper dust. To order
high-quality Verifone paper, refer to Accessories and Documentation.
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact,
friction, temperature, humidity, and oils affect the color and storage
characteristics of the paper.
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.