Installation Guide
Table Of Contents
- Carbon Mobile 5 Installation Guide
- Contents
- Preface
- Device Overview
- Device Setup
- Usage Guidelines
- Unpacking the Shipping Carton
- Examining Verifone Carbon Mobile 5 Device Features
- Installing or Replacing MSAM Cards
- Examining Connection Port
- Using the Battery
- Connecting the Terminal Power Pack
- Loading a Paper Roll in Device with Printer
- Charging the Battery
- Using the Smart Card Reader
- Using the Magnetic Card Reader
- Using the CTLS Reader
- Specifications
- Maintenance
- Verifone Service and Support
- Troubleshooting Guidelines
- Caution and Warning Messages
- Contact Verifone
CARBON MOBILE 5 INSTALLATION GUIDE 7
CHAPTER 1
Device Overview
This chapter provides a brief description of the Verifone Carbon Mobile 5 and
Verifone Carbon Mobile 5 with Printer devices.
The Verifone Carbon Mobile 5 device is a best-in-class, single-screen commerce
solution. A secure wireless handheld mobile payment device that allows
merchants to process credit/debit card transactions anywhere. In combination
with Verifone Connect digital services, it offers checkout, payment, and the ability
to run Android apps, like loyalty and inventory. It also enables clients to remotely
monitor and update their device using Verifone’s estate management solution.
The Verifone Carbon Mobile 5 device supports Bluetooth BLE and WiFi, and
meets PCI 5.X SRED requirements for maximum security.
The Verifone Carbon Mobile 5’s small, sleek, design makes it easily pocketable
while supporting all payment methods - magnetic stripe, EMV, and NFC/CTLS,
including Apple Pay, Google Pay, and Samsung Pay mobile wallets. The easy to
read color touch screen supports all payment related user interactions, including
secure PIN entry.
The Verifone Carbon Mobile 5 device has two variants:
• Verifone Carbon Mobile 5
• Verifone Carbon Mobile 5 with Printer
The two variants (Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with
Printer) differ in memory size, front camera, battery size and printer.
NOTE
Verifone ships two variants of the Verifone Carbon Mobile 5 device for different
markets. Your device may have different features described in this section.