Installation Guide

CARBON MOBILE 5 INSTALLATION GUIDE 29
CHAPTER 4
Maintenance
The Verifone Carbon Mobile 5 and Verifone Carbon Mobile 5 with Printer devices
have no user-maintainable parts. It can, however, be cleaned.
Surface
Cleaning
To clean the device, use a clean cloth slightly dampened with water and a drop or
two of mild soap. For stubborn stains, use cleaner.
Magnetic Card
Reader
Dirt accumulation can lead to MSR reading problems unless you clean the
magnetic stripe reader (MSR) on a regular basis (daily to once a week, depending
on usage).
Clean the MSR using commercially available card reader cleaning cards or using
Verifone’s recommended MSR-cleaning card (PN 02746-02).
Smart Card
Reader
Do not attempt to clean the Smart Card Reader (SCR). Doing so may void any
warranty. For smart card reader service, contact your Verifone distributor or
service provider.
CAUTION
Never use thinner, trichloroethylene, or ketone-based solvents – they may cause
deterioration of plastic or rubber parts.
Do not spray cleaners or other solutions directly on the device display.
NOTE
If using a commercially available cleaning card, use ONLY an approved MSR
cleaning card made specifically for POS MSR terminals or Petroleum MSR card
readers.
CAUTION
If you find foreign objects in the SCR, send your terminal to a Verifone authorized
repair center.
Do not use Verifone’s recommended MSR-cleaning card (PN 02746-02) or
commercially available card reader cleaning cards with the SCR.