User's Manual

E265G INSTALLATION GUIDE 21
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6
CHAPTER 4
Maintenance
The e265G device has no user-maintainable parts.
Cleaning the
Device
To clean the device, use a clean cloth slightly dampened with water and a drop or
two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner.
Terminal
Contacts
Gently swab the contacts with alcohol or contact cleaner to remove the dirt. It is
important that the exposed contacts of the e265G battery stay clean and unbent.
Smart Card
Reader
Do not attempt to clean the smart card reader. Doing so may void any warranty.
For smart card reader service, contact your Verifone distributor or service
provider.
CAUTION
Never use thinner, trichloroethylene, or ketone-based solvents – they may cause
deterioration of plastic or rubber parts.
Do not spray cleaners or other solutions directly onto the keypad or device
display.
CAUTION
Avoid touching the contacts of the e265G battery. Finger oils tarnish contacts,
causing bad connections. When operating on battery power and experiencing a
high occurrence of bad or incomplete data transfers, clean the contacts.