User's Manual
Table Of Contents
- e265G Installation Guide
- Contents
- Preface
- Device Overview
- Device Setup
- Usage Guidelines
- Unpacking the Shipping Carton
- Examining e265G Device Features
- Examining Connection Port
- Installing the SIM card
- Using the Battery
- Battery Behavior (No Power Pack)
- Connecting the Terminal Power Pack
- Charging the Battery
- Connecting to a Computer
- Conducting Wireless Transactions
- Using the Smart Card Reader
- Using the Magnetic Card Reader
- Using the CTLS Reader
- Specifications
- Maintenance
- Verifone Service and Support
- Troubleshooting Guidelines
- Contact Verifone
VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
24 E265 INSTALLATION GUIDE
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c Complete the Inquiry Contact Form at http://www.verifone.com/
aboutus/contact/contact_form.cfm.
• Address the Subject box with to “Verifone MRA Dept.”
• Reference the model and part number in the Note box.
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• Verifone serial number assigned to the e265G you are returning for service
or repair (device serial numbers are located at the back of the unit.
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the Verifone label at the
back of the e265G).
Accessories and
Documentation
Verifone produces the following accessories and documentation for the
e265G. When ordering, please take note of the part number.
• Verifone online store at www.store.verifone.com
• USA – Verifone Customer Development Center, 800-Verifone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
• International – Contact your Verifone representative
Accessories
Documentation
NOTE
One MRA number must be issued for each e265G you return to Verifone, even if
you are returning several of the same model.
Verifone Certified Power Adapter PWR087-300-01-A
Verifone Cleaning Kit
02746-01
e265G Certifications and Regulations Sheet VPN DOC087-401-EN
e265G Quick Installation Guide VPN DOC087-402-EN
e265G Web site
www.paywaremobile.com