User's Manual
Table Of Contents
- e285 Installation Guide
- Contents
- Preface
- Device Overview
- Device Setup
- Usage Guidelines
- Unpacking the Shipping Carton
- Examining e285 Device Features
- Examining Connection Port
- Removing the Battery Cover
- Installing the SIM card
- Using the Battery
- Battery Behavior (No Power Pack)
- Connecting the Terminal Power Pack
- Charging the Battery
- Connecting to a Computer
- Conducting Wireless Transactions
- Using the Smart Card Reader
- Using the Magnetic Card Reader
- Using the CTLS Reader
- Specifications
- Maintenance
- Verifone Service and Support
- Troubleshooting Guidelines
- Contact Verifone
DEVICE SETUP
Usage Guidelines
10 E285 INSTALLATION GUIDE
Usage
Guidelines
Use the following guidelines when using your e285.
Environmental
Factors
• Select a flat support surface, such as a countertop or table, to keep the device
safe in between uses.
• Do not use the device where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
• Keep the device away from direct sunlight and anything that radiates heat,
such as a stove or motor.
• Do not use the device outdoors.
Personal Security
Considerations
The e285 is a handover device. Always exercise extreme caution when
conducting transactions especially during PIN entry.
• Hand the e285 directly to the cardholder for PIN entry.
• Encourage the cardholder to hold the e285 close to avoid others from seeing
the information entered.
Electrical
Considerations
• Avoid using this product during electrical storms.
• Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
• Do not use the device near water or in moist conditions.
Unpacking the
Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. The e285 is a secure product and any tampering may cause
the device to cease to function properly.
To unpack the
shipping carton
1 Remove and inspect the following items:
• e285 unit
• USB-C to USB cable
2 Remove all plastic wrapping from the unit and other components.
CAUTION
The device is not waterproof or dustproof, and is intended for indoor use only.
Any damage to the unit from exposure to rain or dust may void any warranty.