User's Manual

VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
28 E315 INSTALLATION GUIDE
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• Address the Subject box with to “VeriFone MRA Dept.”
• Reference the model and part number in the Note box.
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• VeriFone serial number assigned to the e315 you are returning for service
or repair (device serial numbers are located on the bottom of the unit.
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the VeriFone label on
the bottom of the e315).
Accessories and
Documentation
VeriFone produces the following accessories and documentation for the
e315. When ordering, please refer to the part number in the left column.
• VeriFone online store at www.store.verifone.com
• USA – VeriFone Customer Development Center, 800-VeriFone (837-4366),
Monday - Friday, 7 A.M. - 8 P. M . , E a s t e r n t i m e
• International – Contact your VeriFone representative
Accessories
02746-01 VeriFone Cleaning Kit
CBL000-021-01-A USB to Micro-USB Cable, 1 meter
Documentation
Battery Pack
Instructions
Dispose of the battery pack in accordance with all national, state, and local laws
and regulations as regionally required. Some batteries may be recycled and may
be accepted for disposal at local recycling centers.
NOTE
One MRA number must be issued for each e315 you return to VeriFone, even if
you are returning several of the same model.
e315 Certifications and Regulations Sheet VPN DOC087-041-EN-A
e315 Quick Installation Guide VPN DOC087-042-EN-A
e315 Web site
www.paywaremobile.com
CAUTION
There is a risk of explosion if the battery is replaced by an incorrect type.