Installation Guide

SETUP
PIN Protection Measures
M400 I
NSTALLATION GUIDE 13
The following table describes the two preferred mounting methods and the
recommended measures to protect against PIN capture in four observation
corridors:
Verifone also recommends instruction of the cardholder regarding safe PIN-entry.
This can be done with a combination of:
• Signage on the PED
• Prompts on the display, possibly with a click-through screen
• Literature at the point of sale
• A logo for safe PIN-entry process.
Ensuring User
Privacy
Use the following guidelines to protect the user’s privacy when he enters his
personal identification number (PIN):
• The area of visibility should be no larger than a cone taken from the number 5
key at an angle of 45° and covering an area of 270° directly in front of the user.
• You can secure PIN entry by installing a Privacy Shield (optional).
Mounting
Considerations
Verifone recommends the use of an approved stand for all mounting situations.
Position the terminal conveniently in relation to power, POS, ECR, and LAN
connections. Ensure the M400 terminal is located in a manner that allows
customers to swipe their magnetic cards or insert their Smart Cards in a smooth
and comfortable motion without encountering obstructions. If the unit will be
swiveled during normal operation, Verifone requires the use of an approved swivel
stand.
Table 3 Mounting Methods and Protection Measures
Method Cashier
Customer in
Queue
Customers
Elsewhere
On-site
Cameras
Countertop
without stand
Use signage
behind the
PED
Install so that
customer is
between PED and
next in queue
No action
needed
Do not install
within view of
cameras
Countertop
with stand
No action
needed
Install so that
customer is
between PED and
next in queue
No action
needed
Do not install
within view of
cameras
NOTE
Special care is required when mounting the M400 terminal in sites that utilize
anti-theft devices positioned at doorways or surface mounted deactivator pads.
Devices of this type, such as Sensormatic brand devices, generate strong
electromagnetic fields which may interfere with M400 terminal. Always select
mounting locations at least six feet from doorway units and at least 18 inches
from surface mounted deactivator pads.