User Manual

MAINTENANCE AND CLEANING
Additional Safety Information
34 M400 INSTALLATION GUIDE
Additional
Safety
Information
The following are additional safety information in using this device.
Power Adapter
Use only the power adapter that came with your device. Adapters for other
electronic devices may look similar, but they may affect your device’s performance
or damage it.
Potentially
Explosive
Environments
Do not use this device in any area with a potentially explosive atmosphere. Follow
all signs and instructions. Potentially explosive atmospheres include areas where
you would normally be advised to turn off your vehicle engine. Sparks in such
areas could cause an explosion or fire resulting in bodily injury or even death.
Magnetic Stripe
Cleaner
The Magnetic Stripe Reader (MSR) must be cleaned on a regular basis (daily to
once a week, depending on usage), as dirt accumulation can lead to MSR reading
problems. MSR can be cleaned using commercially available card reader
cleaning cards, or using recommended Verifone cleaning card (PN 02746-02).
Smart Card Cleaner
The Smart Card Reader (SCR) must be cleaned on a regular basis, as dirt
accumulation can lead to SCR reading problems. SCR can be cleaned using
commercially available card reader cleaning cards, or using recommended
Verifone cleaning card (PN 02746-02).
Cleaning the SCR To clean the SCR:
1 Inspect the terminal’s SCR for presence of foreign objects before cleaning
Customer Smart Card.
a If unit shows no presence of foreign objects, test the SCR function and
record results. Proceed to Step 2.
2 Clean the SCR with approved or recommended Verifone cleaning card. It is
advised to use new cleaning cards at all times.
NOTE
If using a commercially available cleaning card use ONLY an approved MSR
cleaning card made specifically for POS MSR Card reader terminals or
Petroleum MSR card readers.
CAUTION
Send your terminal to a Verifone authorized repair center if foreign objects
are found in the SCR at any time during SCR inspection, test diagnostics,
or cleaning process. Removal of foreign objects from the SCR by customers may
void terminal warranty.
NOTE
If using a commercially available cleaning card use ONLY an approved SCR
cleaning card made specifically for POS SCR terminals or Petroleum SCR.