T F A NURIT 8000 R D Wireless Palmtop Solution Installation Manual
T F A Copyright 2007 ©VeriFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples are for illustration only and may not be suited for your purpose.
NURIT 8000 Foreword Thank you for purchasing the NURIT 8000 Wireless Palmtop Solution. You now own one of the most advanced electronic point-of-sale (POS) terminals manufactured today. This manual provides basic installation instructions. To fully utilize the features of your NURIT 8000, and for general safety purposes, it is recommended that you familiarize yourself with this manual, the terminal, and any peripheral equipment or accessories.
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NURIT 8000 Table of Contents Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . iii 1. Product Regulatory Information. . . . . . . . . . . . . . . .1 2. General Safety Instructions . . . . . . . . . . . . . . . . . .4 Radio Frequency Energy Emission . . . . . . . . . . . . . . . . . 6 Safety Precautions for Medical Devices . . . . . . . . . . . . . 7 T F A Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . .
NURIT 8000 Installing an SD/MMC Card . . . . . . . . . . . . . . . . . . . . . 34 15. Connecting Peripheral Devices . . . . . . . . . . . . . . . 36 16. Connecting a Cellular Headset . . . . . . . . . . . . . . . 37 17. Care and Maintenance. . . . . . . . . . . . . . . . . . . . . 38 Maintenance Recommendations . . . . . . . . . . . . . . . . . 38 Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . 38 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . .
NURIT 8000 List of Figures Figure 3-1 Figure 3-2 Figure 5-1 Figure 6-1 Figure 6-2 Figure 7-1 Figure 7-2 Figure 8-1 Figure 9-1 Figure 10-1 Figure 11-1 Figure 12-1 Figure 12-2 Figure 12-3 Figure 12-4 Figure 12-5 Figure 13-1 Figure 14-1 Figure 14-2 Figure 14-3 Figure 14-4 Figure 14-5 Figure 14-6 Figure 15-1 Figure 16-1 Figure A-1 Figure B-1 Secure Device Label . . . . . . . . . . . . . . . . . . . . . 9 NURIT 8000 - Box Contents. . . . . . . . . . . . . . . . .10 NURIT 8000 - Optional Accessories. . . . . .
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NURIT 8000 1. Product Regulatory Information Note The following product regulatory information and compliance statements apply to all models of the NURIT 8000. Caution Changes or modifications to this device that are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. T F A FCC Compliance Statement Manufacturer: VeriFone, Inc.
NURIT 8000 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
NURIT 8000 EU Directives Compliance Statement This product complies with the requirements of applicable EU Council Directives. Note Disposal of this product or of any of its components must be performed in full compliance with all EU and/ or local directives and regulations. For more information, contact your local VeriFone representative or authorized VeriFone distributor.
NURIT 8000 2. General Safety Instructions Warning Failure to observe these instructions may result in severe personal injury or damage to the NURIT 8000 or other equipment. Note These safety instructions are based in general on those provided by Underwriters Laboratories (UL) Inc. U.S.A. T F A When using the NURIT 8000 or any associated device, the following basic safety precautions should always be observed to reduce the risk of fire, electric shock, or personal injury.
NURIT 8000 • • • • • • • • • • Use only the power source as marked on the device. If you are not sure of the type of the power supplied to your location, consult your representative or local power company. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
NURIT 8000 • • • • • • • • Never touch non-insulated telephone wires or equipment unless the telephone line has been disconnected at the network interface. When in the vicinity of a gas leak, do not use the NURIT 8000, a standalone telephone or a telephone connected to a NURIT 8000 docking station to report the leak.
NURIT 8000 human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters. The design of this device complies with the FCC guidelines and those standards. To maintain compliance with FCC RF exposure guidelines, if you wear a device on your body, use VeriFone supplied or approved carrying case,holster, or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least 1 cm (0.394 in) from your body when transmitting.
NURIT 8000 Pacemakers Industry standards recommend a minimum separation of 15 cm (6 in) between a wireless phone-type device and a pacemaker to prevent any potential problems. Individuals using a pacemaker should: • Always keep the NURIT 8000 terminal more than 15 cm (6 in) from the pacemaker when using the unit for cellular wireless communication or when performing an online transaction.
NURIT 8000 3. Initial Setup Caution The box of a secure NURIT device should be sealed with a Secure Device label. If the Secure Device label on the box was damaged or missing, this could be an indication of device tampering and may affect the validity of the warranty for the device. Notify your VeriFone service provider. T F A Figure 3-1 Secure Device Label Note The size, appearance and precise wording of the Secure Device label may vary according to the particular service provider of the device.
NURIT 8000 Contents Checklist The following items should be found inside the box: 5 1 6 2 T F A 3 7 4 8 Figure 3-2 NURIT 8000 - Box Contents R D 1 Thermal paper roll 3 NURIT 8000 terminal 5 Paper roll spindle 7 Documentation 2 Touch screen stylus 4 Keypad privacy shield (optional) 6 Lithium-Ion battery 8 AC/DC Power Adapter (boxed) Note Any one or more of the included accessories may be already attached to the terminal.
NURIT 8000 Note Before using the NURIT 8000, remove the thin transparent plastic membrane that covers the LCD screen. Selecting a Point-Of-Sale Location • When not operated from its hand-held position, place the NURIT 8000 on a flat table or countertop close to the power outlet and any peripherals. • Maintain good ventilation around the terminal. Provide for at least 22 cm (8.5 in) of clear space around the terminal in its fixed operating location. • Do not cover the terminal.
NURIT 8000 Wireless LAN (Wi-Fi) Terminals Some NURIT terminals are equipped with transceivers that can access Wireless Local Area Networks (WLAN), which are often used for short-range wireless communications in home and office environments, retail stores, restaurants, and gasoline stations. The terminals commonly connect to the WLAN via a Wi-Fi access point or repeater. Several types of WLAN communication standards exist. NURIT WLAN terminals are equipped with transceivers that comply with the IEEE 802.
NURIT 8000 4. Specifications Specification Details • • Terminal: 8.4 VDC at 1.0 A AC/DC Adapter (Safety Approved) Input: 100-240 VAC at 50/60 Hz (0.8 A) Output: 8.4 VDC at 1.0 A Dimensions • • • Height: Width: Depth: Paper Roll • • 57 mm x 38 mm (2.25 in x 1.5 in) 10.5 mm (0.4 in) core diameter • Terminal: 625 g (22.05 oz) Including battery and paper roll Shipping: 800 g (28.2 oz) Not including documentation Power Weight • • 59 mm (2.32 in) 92 mm (3.62 in) 210 mm (8.
NURIT 8000 5. Optional Accessories Caution Connection of any accessory that is not explicitly approved by VeriFone may cause damage and thus void the Limited Warranty of this equipment. 3 1 2 T F A 5 7 4 6 R D Figure 5-1 NURIT 8000 - Optional Accessories 1 External modem 3 Keyboard emulation cable 5 PC-terminal cable 7 Terminal-terminal cable 2 Barcode adapter 4 Car adapter 6 Cellular headset Note Availability of the optional accessories may vary according to customer requirements.
NURIT 8000 Accessory Standard RS-232 Barcode Reader Adapter Details • Connects to an RS-232 barcode reader • Up to 14.4 kbps, 33.
NURIT 8000 6.
NURIT 8000 Feature Description • Radio Antenna located under paper-roll, with power supply Choice of: • GSM/GPRS • CDMA • WLAN 802.
NURIT 8000 5 1 6 2 7 3 T F A 8 4 Figure 6-2 NURIT 8000 - General Features-Bottom R D 1 Rubber stop 3 Battery-SAM-SIM-SD/MMC cover 5 Compliance label 7 Data connector 18 2 Model/barcode serial number label 4 Power connector 6 Docking station connection 8 Audio headset connector infrared Installation Manual
NURIT 8000 7. Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover To remove the battery-SAM-SIM-SD/MMC compartment cover: 1. Disconnect the AC/DC Power Adapter from the electrical power outlet. 2. Carefully turn the NURIT 8000 face down or place it on a soft, smooth surface, so as not to damage the LCD display. 3. Steady the unit with one hand. 4. With your other hand, use your thumb to press in and lift the compartment cover locking tab. 5. Remove the battery/SAM-SD/MMC compartment cover.
NURIT 8000 1 2 T F A Figure 7-2 Replacing the battery-SAM-SIM-SD/MMC Compartment Cover 1 Cover locking tab R D 2. Lower and push the compartment cover until the cover snaps into place.
NURIT 8000 8. Installing the Battery To install the battery: 1. Remove the battery-SAM-SIM-SD/MMC compartment cover, as described in “Removing and Replacing the BatterySAM-SIM-SD/MMC Compartment Cover” on page 19. 2. Hold the battery, verifying that the side with the metal contacts are facing downwards and that the rounded edge is facing towards the back of the compartment. 3.
NURIT 8000 • • When fully discharged, the battery fully recharges within three hours while installed in the terminal. An 80% charge capacity is reached within one hour. The terminal can be connected to an AC/DC power supply indefinitely without causing damage to the battery. Caution When using the VeriFone-supplied AC/DC Power Adapter, the Lithium-Ion battery must be installed in the terminal.
NURIT 8000 9. Connecting the NURIT 8000 to an AC Power Outlet You can connect the NURIT 8000 to an AC power outlet using the VeriFone-supplied AC/DC Power Adapter. To connect the NURIT 8000 to an AC power outlet: 1. Connect the plug of the AC/DC Power Adapter cable to power connector on the front panel of the NURIT 8000. 2. Connect the AC/DC Power Adapter cable to an AC power outlet.
NURIT 8000 10. Installing the External Modem You can use the optional external high-speed modem to download applications and parameters to the NURIT 8000 via a standard telephone line. To install the external modem: 1. Insert the modem's data plug into the data port on the front panel of the NURIT 8000. 2. Connect a standard telephone line cord from the modem to a standard RJ-11 type modular telephone line outlet.
NURIT 8000 11. Connecting the Car Adapter You can use the car adapter to provide power to the NURIT 8000 and to charge the installed Lithium-Ion battery. To install the Car Adapter: 1. Connect the plug of the car adapter cable to the 3-pin power jack on the front panel of the NURIT 8000. 2. Plug the car adapter into the vehicle's electrical power socket.
NURIT 8000 12. Loading Paper in the Printer Caution The printer of this device uses thermal paper only. Use of low-quality paper may damage the printer and/or cause it to malfunction. For further details regarding printer paper, contact your VeriFone representative or service provider. To load a roll of thermal paper in the printer: T F A 1. Place the terminal on a flat, stable surface. 2. Insert two fingers into the recess on the paper compartment cover, beneath the release latch. 3.
NURIT 8000 Figure 12-2 Unrolling the Paper Roll 7. Hold the paper roll with the unrolled end on the underside. 8. Insert the spindle into the center of the paper roll. 9. Lower the paper roll and spindle into the paper compartment. 1 T F A 2 R D 38.1 mm Figure 12-3 Inserting a Paper Roll 10. Pull the unrolled end of the paper approximately 2.5 cm (1 in) out of the paper compartment, ensuring that the paper feeds from the underside of the roll. 11.
NURIT 8000 T F A Figure 12-4 Closing the Paper Compartment Removing the Paper Roll from the Printer R D To remove an empty roll of thermal paper from the printer: 1. Place the terminal on a flat, stable surface. 2. Insert two fingers into the recess on the paper compartment cover, beneath the release latch. 3. Pull the latch up until the cover unlocks. 4. Lift the paper compartment cover until it is fully open, as illustrated in Figure 12-1 “Opening the Paper Compartment” on page 26. 5.
NURIT 8000 38.1 mm T F A Figure 12-5 Removing the Paper Roll 6. Pull the spindle out of the paper roll.
NURIT 8000 13. Installing the Keypad Privacy Shield To install the keypad privacy shield: 1. Place the terminal on a flat, stable surface, or hold it securely in one hand. 2. Position the tabs on the inner front sides of the keypad privacy shield over the indentations on each side of the terminal. 3. Press down the keypad privacy shield until it snaps into place.
NURIT 8000 14. Installing a SAM, SIM, or SD/MMC Card Depending on the particular model, you can install a variety of electronic memory or processing cards in the NURIT 8000. These cards include the following: • Up to two (2) SAM (Secure Access Module) cards can be installed in SAM cardholders 1 and 2, located in the NURIT 8000's Battery-SAM-SIM-SD/MMC compartment. SAM cards may be used to hold encryption keys, identify the terminal or merchant to the host, process applications, or a variety of other uses.
NURIT 8000 SAM, SIM, and SD/MMC Card Configurations The configuration of the SAM, SIM, and SD/MMC cards are model dependent, based off of what has been enabled of your model of the terminal. If one or more of the slots are disabled in your model, the slot is inaccessible.
NURIT 8000 1 Figure 14-2 SAM or SIM Cardholder Locking-Clasp 1 Locking clasp T F A 4. Lift the cardholder on its hinge to an upright position. 5. Hold the SAM or SIM card so that its chip side is facing down towards the contacts on the reader. 6. Insert the end closest to the chip on the SAM or SIM card into the cardholder. Note Make sure that you first slide the end closest to the chip on the card into the grooves of the holder.
NURIT 8000 10. Replace the battery-SAM-SIM-SD/MMC cover, as described on page 21. Installing an SD/MMC Card To install an SD/MMC card: 1. Remove the battery-SAM-SIM-SD/MMC compartment cover, as described in “Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover” on page 19. 2. If necessary, remove the battery, as described on page 21. 3.
NURIT 8000 6. If necessary, replace the battery, as described on page 21. 7. Replace the battery-SAM-SIM-SD/MMC cover, as described on page 21. To remove an SD/MMC card: 1. Remove the battery-SAM-SIM-SD/MMC compartment cover, as described in “Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover” on page 19. 2. If necessary, remove the battery, as described on page 21. 3. With one hand press down on the SD/MMC locking tab, while sliding the card out with your other hand.
NURIT 8000 15. Connecting Peripheral Devices You can connect a variety of optional peripheral devices to the NURIT 8000. Note Peripheral devices may require special adapter cables to connect to the NURIT 8000. Certain peripheral devices may also require an external power supply. Refer to the specific product documentation of the peripheral devices or contact your local VeriFone representative or service provider for further details. T F A To connect a peripheral device to the NURIT 8000: 1.
NURIT 8000 16. Connecting a Cellular Headset You can use a standard cellular headset with NURIT 8000 models that support cellular telephone communication. Note A cellular headset is not provided by VeriFone. A standard cellular headset is sufficient for use with the NURIT 8000. To use the cellular headset: T F A 1. Insert the plug on the headset cable into the headset jack on the front panel of the NURIT 8000. 2. Place the earpiece on the headset cable in your ear.
NURIT 8000 17. Care and Maintenance Maintenance Recommendations The NURIT 8000 has been designed to give you long and trouble-free service with minimal operator care. Caution Never use thinners, benzene, or synthetic cleansers as they may distort or damage the plastic and critical parts. T F A Caution Opening a secure model of the NURIT 8000 will automatically result in erasure of all secret encryption keys and will render the terminal inoperable.
NURIT 8000 Technical Assistance Contact your VeriFone representative or service provider for technical assistance and ordering information regarding specific components or accessories. Shipping the NURIT 8000 In exceptional circumstances, you may be required to ship your NURIT 8000 to a servicing facility. To ship the NURIT 8000: 1. Carefully pack the NURIT 8000, preferably in the original box. 2. Attach a postage-paid letter to the outside of the package detailing the complaint. 3.
NURIT 8000 18. Troubleshooting The NURIT 8000 has been designed for trouble-free operation. However, minor problems may occur during installation and use. This section briefly describes how to troubleshoot some possible common problems that may arise during the normal operation of the NURIT 8000. Before requesting service for the terminal, read this section to find a possible remedy for the problem. If you are still unable to solve the problem, contact a service representative.
NURIT 8000 Transactions cannot be completed successfully 1. Try to perform the transaction using a different magnetic or Smart Card (model-dependent). 2. Make sure you have inserted or swiped the card in the proper manner. 3. Attempt to complete several transactions manually using the terminal keypad instead of using customer cards. If all these transactions are completed successfully, contact an authorized service representative. 4.
NURIT 8000 Operation with a peripheral device is not successful 1. Verify that the peripheral device is properly connected to the terminal. 2. Try to verify whether the peripheral device is functioning properly. 3. Replace the cable or the adapter cable being used with the peripheral device. 4. If the problem representative. 1. Recharge or replace the battery. 2. If the problem persists, connect the terminal to the AC power outlet using the AC/DC Power Adapter. 3.
NURIT 8000 The printer continues to operate when out of paper 1. Verify that the paper sensor of the printer mechanism (inside the paper roll compartment) is not blocked by paper or debris. 2. If the problem representative. persists, contact an authorized service The magnetic card reader does not function properly 1. Verify that the card has been swiped with its magnetic stripe at the bottom and facing the user. See Figure A-1 on page 42. 2. Swipe the magnetic card in the opposite direction. 3.
NURIT 8000 Appendix A: Using the Magnetic Card Reader A magnetic card reader is located between the terminal’s LCD touch screen and the release button of the paper roll compartment cover. To use the magnetic card reader: 1. Grasp the card so that its magnetic stripe is facing you. 2. Place the card into one end of the card reader slot. 3. Swipe the card in a smooth continuous manner in either direction (left-to-right or right-to-left).
NURIT 8000 Appendix B: Using the Smart Card Reader To use the Smart Card reader: 1. Hold the Smart Card with the metal chip facing upward and directed toward the opening of the Smart Card reader at the front of the NURIT 8000. 2. Insert the card into the Smart Card reader slot. Note T F A For guidance, a pictogram near the card slot indicates how to insert the Smart Card into the Smart Card reader. In addition, insertion direction arrows may be engraved or inscribed on the Smart Card.
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NURIT 8000 Contact Information VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: +1-800-VeriFone (837-4366) www.verifone.
