NURIT 8000 Wireless Palmtop Solution Installation Manual
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Foreword Thank you for purchasing the NURIT 8000 Wireless Palmtop Solution. You now own one of the most advanced electronic point-of-sale (POS) terminals manufactured today. This manual provides basic installation instructions. To fully utilize the features of your NURIT 8000, and for general safety purposes, it is recommended that you familiarize yourself with this manual, the terminal and any peripheral equipment or accessories.
Table of Contents Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1. Product Regulatory Information . . . . . . . . . . . . . . . . . . . . 1 2. General Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . 4 Radio Frequency Energy Emission . . . . . . . . . . . . . . . . . . . . 6 Safety Precautions for Medical Devices . . . . . . . . . . . . . . . . 7 3. Specifications . . . . . . .
Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . 36 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Shipping the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . 37 17. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix A: Using the Magnetic Card Reader . . . . . . . . . . Appendix B: Using the Smart Card Reader . . . . . . . . . . . . Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Figures Figure 4-1 Figure 4-2 Figure 5-1 Figure 6-1 Figure 7-1 Figure 7-2 Figure 8-1 Figure 9-1 Figure 10-1 Figure 11-1 Figure 12-1 Figure 13-1 Figure 13-2 Figure 13-3 Figure 13-4 Figure 13-5 Figure 13-6 Figure 13-7 Figure 13-8 Figure 13-9 Figure 13-10 Figure 14-1 Figure 15-1 Figure A-1 Figure B-1 Secure Device Label . . . . . . . . . . . . . . . . . . . . . 9 NURIT 8000 - Box Contents. . . . . . . . . . . . . . . . .11 NURIT 8000 - Optional Accessories. . . . . . . . . . . .
1. Product Regulatory Information Note The following product regulatory information and compliance statements apply to all models of the NURIT 8000x, where x represents a suffix, such as S, SVP, or Secure, designating the specific security features of a particular model. Caution Changes or modifications to this device that are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5). If too many devices are attached, they may not ring properly. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
2. General Safety Instructions Warning Failure to observe these instructions may result in severe personal injury or damage to the NURIT 8000 or other equipment. Note These safety instructions are based in general on those provided by Underwriters Laboratories (UL) Inc. U.S.A. When using the NURIT 8000 or any associated device, the following basic safety precautions should always be observed to reduce the risk of fire, electric shock, or personal injury.
• • • • • • • • • • • Use only the power source as marked on the device. If you are not sure of the type of the power supplied to your location, consult your dealer or local power company. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
• • • • • • • When in the vicinity of a gas leak, do not use the NURIT 8000, a standalone telephone or a telephone connected to a NURIT 8000 docking station to report the leak. Do not use the NURIT 8000 in an area of potential explosive atmosphere, such as fuel or chemical storage or transfer facilities, or in any area where you would be advised to turn off a vehicle's engine. Do not replace the battery pack or charge the NURIT 8000 in an area of potential explosive atmosphere.
• This device has been tested and meets RF exposure guidelines for hand held operation pursuant to FCC OET Bulletin 65 Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and Industry Canada RSS-102 (1999). Warning The NURIT 8000 must be located at least 20 cm from all persons, and must not be co-located or operated in conjunction with any other antenna or transmitter.
3. Specifications Specification Details • • Terminal: 8.4 VDC at 1.0 A AC/DC Adapter (Safety Approved) Input: 100-240 VAC at 50/60 Hz (0.8 A) Output: 8.4 VDC at 1.0 A Dimensions • • • Height: Width: Depth: Paper Roll • • 57 mm x 38 mm (2.25 in x 1.5 in) 10.5 mm (0.4 in) core diameter • Terminal: 600 g (21.2 oz) Including privacy shield, battery pack and paper roll Shipping: 800g (28.2 oz) Not including this manual Power Weight • 55 mm (2.17 in) 91 mm (3.58 in) 210 mm (8.
4. Initial Setup Unpacking the Box To unpack the box: 1. 2. Place the box right side up on a stable, flat surface. For secure models of the NURIT 8000, verify that the Secure Device label that seals the box is intact. Figure 4-1 Secure Device Label Caution If the Secure Device label is damaged or missing, do not open the box. This could be an indication of device tampering and may affect the validity of the warranty for the device. Notify your Lipman distributor. 3. 4.
Note Lipman has taken all measures to provide you with a complete device. If shipping damage is evident, file a claim with the shipping company. Notify your Lipman distributor concerning this damage, and if any components are missing. Contents Checklist The following items should be found inside the box: Note Any one or more of the included accessories may be already attached to the terminal. Note The contents of the documentation pack may vary depending on specific customer documentation requirements.
'2 1 27 5 (0 29 ( Figure 4-2 NURIT 8000 - Box Contents 1 NURIT 8000 terminal 2 Touch Screen Stylus 3 Keypad Privacy Shield 4 Documentation Pack 5 Paper Roll Spindle 6 Thermal Paper Roll 7 AC/DC Power Adapter (boxed) 8 Electronic Card Compartment Cover with Void Label 9 Lithium-Ion Battery Pack Installation Manual 11
Selecting a Point-Of-Sale Location The NURIT 8000 is designed to be operated in the following locations: • Indoors, using the AC/DC Power Adapter, optional docking station or optional external modem. • Outdoors, powered only by the built-in battery pack. • In a vehicle, using the optional car adapter.
Note Before using the NURIT 8000, remove the thin transparent plastic membrane that covers the LCD screen. Note Do not use a NURIT 8000 that shows any signs of damage. Wireless LAN (WiFi) Terminals Some NURIT terminals are equipped with transceivers that can access Wireless Local Area Networks (WLAN), which are often used for short-range wireless communications in home and office environments, retail stores, restaurants, and gasoline stations.
5. Optional Accessories Caution Connection of any accessory that is not explicitly approved by Lipman may cause damage and thus void the Limited Warranty of this equipment. Figure 5-1 NURIT 8000 - Optional Accessories 1 Docking Station 5 PC-Terminal Cable 2 Barcode Adapter 6 Car Adapter 3 External Modem 7 Cellular Headset 4 Keyboard Emulation Cable 8 Terminal-Terminal Cable Note Availability of the optional accessories may vary according to customer requirements.
Accessory Details • Docking Station Standard RS-232 Barcode Reader Adapter • • Charger for the terminal battery pack and for the optional spare battery Connects to peripheral devices Optional integrated telephone line modem, equivalent to the External Modem accessory • Connects to an RS-232 barcode reader • Up to 14.4 kbps, 33.
6. General Features The NURIT 8000 includes the following features: Feature Description • LCD Display • • Graphical LCD display of general operational prompts and messages Black and white 128x128 pixels Touch Screen • Application-dependent touch screen Stylus • • Touch screen stylus Integrated stylus storage slot • 10-key telephone-style keypad section (including the letters of the alphabet and the numerals 0-9) 8 function and special keys such as 'Cancel', 'Enter' and 'Backspace'.
Figure 6-1 NURIT 8000 - General Features 1 Keypad 11 Data Port 2 Keypad Privacy Shield 12 Power Jack 3 LCD Display 13 4 Magnetic Card Reader 14 Battery Pack Release Button 5 Paper Tear Bar 15 Battery Pack 6 Paper Compartment Cover 16 Compliance Label 7 Paper Compartment Cover Release Button 17 8 Stylus 18 Radio Modem Label 9 Smart Card Reader 19 Rubber Stop Docking Station Connection Cover Model/Barcode Serial Number Labe
7. Installing the Battery Pack Caution Charge the battery pack for a period of 12 hours before first use. To install the battery pack: 1. 2. 3. 4. Carefully hold the terminal facedown or place it on a soft, smooth surface so as not to damage the LCD touch screen. Hold the battery pack, verifying that the side with an arrow pictogram is facing upward. Slide the two tabs on the front of the battery pack into the slots on the front wall of the battery pack compartment.
Battery Pack Maintenance • • • The supplied high-performance, smart Lithium-Ion battery pack provides 7.2 VDC at 1450 mAH (minimum) capacity. When fully discharged, the battery fully recharges within three hours while installed in the terminal. An 80% charge capacity is reached within one hour. The terminal can be connected to an AC/DC power supply indefinitely without causing damage to the battery.
8. Connecting the NURIT 8000 to an AC Power Outlet You can connect the NURIT 8000 to an AC power outlet using the Lipman-supplied AC/DC Power Adapter. To connect the NURIT 8000 to an AC power outlet: 1. 2. Connect the plug of the AC/DC Power Adapter cable to the 3-pin power jack on the front panel of the NURIT 8000. Connect the AC/DC Power Adapter cable to an AC power outlet.
9. Installing the External Modem You can use the optional external fast modem to download applications and parameters to the NURIT 8000 via a standard telephone line. To install the external modem: 1. 2. Insert the modem's data plug into the data port on the front panel of the NURIT 8000. Connect a standard telephone line cord from the modem to a standard RJ-11 type modular telephone line outlet.
10. Connecting the Car Adapter You can use the Car Adapter to provide power to the NURIT 8000 and to charge the installed Lithium-ion battery pack. To install the Car Adapter: 1. 2. Connect the plug of the Car Adapter cable to the 3-pin power jack on the front panel of the NURIT 8000. Plug the car adapter into the vehicle's electrical power socket.
11. Loading Paper in the Printer The NURIT 8000 is equipped with an easy-load thermal printer. To load a roll of thermal paper in the printer: 1. 2. Place the terminal on a flat, stable surface. Press the paper roll compartment cover release button in the direction indicated by the displayed arrow. 3. Fully open the paper roll compartment cover. 4. Remove the paper roll spindle from the paper roll 5. Remove the tape strip from a new thermal paper roll. 6.
12. Installing the Keypad Privacy Shield To install the keypad privacy shield: 1. 2. 3. Place the terminal on a flat, stable surface, or hold it securely in one hand. Position the tabs on the inner front sides of the keypad privacy shield over the indentations on each side of the terminal. Press down the keypad privacy shield until it snaps into place.
13. Installing a SIM, SAM, or SD/MMC Card Depending on the particular model, you can install a variety of electronic memory or processing cards in the NURIT 8000. These cards include the following: • Up to two (2) SAM (Secure Access Module) cards can be installed in SAM cardholders 1 and 2, located in the NURIT 8000's Electronic Cards Compartment. SAM cards may be used to hold encryption keys, identify the terminal or merchant to the host, process applications, or a variety of other uses.
Electronic Cards Configurations 3 4 5 7(/ 6,0 7(/ 6,0 7(/ 6,0 6,0 6$0 6$0 6$0 6' 00& 6$0 Figure 13-1 Electronic Cards Configurations Configuration Description A • One SAM card is installed in the SAM1 cardholder. • A SIM card is optionally installed in the SAM2/SIM cardholder. • The TEL SIM Slot is sealed and inaccessible. B • Two SAM cards are installed in the SAM1 and SAM2/SIM cardholders. • A SIM card is optionally installed in the TEL SIM slot.
Installing SIM and SAM Cards in the Electronic Cards Compartment: Note In models that have an accessible TEL SIM slot, it should always be used to install the SIM card, as described on page 28. To Install SIM and SAM cards: 1. 2. 3. Remove the battery pack from the terminal, as described in “Installing the Battery Pack” on page 18. Remove the electronic cards compartment cover, if it is in place. Slide the cardholder locking-clasp in the direction indicated by the engraved arrow to the OPEN position.
2 1 3 5 4 Figure 13-3 SIM/SAM Card Installation 1 SAM or SIM Card 2 Bevelled Corner 3 Metal Contact 4 SAM1 Cardholder 5 SAM2 or SIM Cardholder 7. 8. Close the SAM or SIM cardholder. Lock the cardholder by sliding the cardholder locking clasp in the direction indicated by the engraved arrow to the LOCK position. 9. If required, replace or install the electronic cards compartment cover. See “Installing the Electronic Cards Compartment Cover” on page 31. 10.
Figure 13-4 SIM Cardholder Ejection 3. 4. Extract the SIM cardholder fully from the TEL SIM slot and turn it over, revealing the SIM card inside the cardholder. Insert the SIM card into the cardholder with the metal contacts facing up. Figure 13-5 SIM Card Installation 5. Turn the SIM cardholder over, so that the metal contacts face down, and insert it fully into the TEL SIM slot. 6. Replace the battery pack, as described in “Installing the Battery Pack” on page 18.
Installing an SD/MMC Card Some models of the NURIT 8000 may be equipped with a single SD/MMC (Secure Digital/Multi-Media Card) card slot in the electronic cards compartment. To install an SD/MMC card: 1. Remove the battery pack from the terminal, as described in “Installing the Battery Pack” on page 18. Remove the electronic cards compartment cover, if it is in place.
Figure 13-8 Inserting the SD/MMC Card 6. 7. If required, replace or install the electronic cards compartment cover. See “Installing the Electronic Cards Compartment Cover” on page 31. Replace the battery pack, as described in “Installing the Battery Pack” on page 18. Installing the Electronic Cards Compartment Cover After installing the SIM, SAM, and/or SD/MMC card(s), you can cover the electronic cards compartment with the supplied plastic cover.
Figure 13-9 Installing the Electronic Cards Compartment Cover 4. Peel the back off the DO NOT REMOVE void label and stick the label over the cutout in the plastic cover. Figure 13-10 Void Label Installation 5. 32 Replace the battery pack, as described in “Installing the Battery Pack” on page 18.
14. Connecting Peripheral Devices You can connect a variety of optional peripheral devices to the NURIT 8000. Note Peripheral devices may require special adapter cables to connect to the NURIT 8000. Certain peripheral devices may also require an external power supply. Refer to the specific product documentation of the peripheral devices or contact your local Lipman representative for further details. To connect a peripheral device to the NURIT 8000: 1.
15. Connecting a Cellular Headset You can use a standard cellular headset with NURIT 8000 models that support cellular telephone communication. To use the cellular headset: 1. 2. Insert the plug on the headset cable into the headset jack on the front panel of the NURIT 8000. Place the earpiece on the headset cable in your ear. Figure 15-1 Cellular Headset Connection Note When disconnecting the cellular headset, grasp the plug on the headset cable.
16. Care and Maintenance Maintenance Recommendations The NURIT 8000 has been designed to give you long and trouble-free service with minimal operator care. To maintain proper functioning of the terminal: • • • • • Keep the terminal in the cleanest possible working and storage environment. Protect the terminal from direct sunlight, extreme heat, damp and dust. Do not open the AC/DC Power Adapter. Do not shake or drop the terminal.
Cleaning the NURIT 8000 Caution • • • Never use abrasive compounds or solvents, thinners, benzene or synthetic cleansers as they may distort or damage the plastic and critical parts. Never clean the keypad with liquids. Use only a lightly dampened cloth or soft brush. Never rub or strongly press on the LCD touch screen. To clean the NURIT 8000: • • • • • • Gently wipe off dirt from the terminal with a soft, damp, lint-free cloth. A very mild dishwashing detergent can be used to dampen the cloth.
Shipping the NURIT 8000 In exceptional circumstances, you may be required to ship your NURIT 8000 to a servicing facility. To ship the NURIT 8000: 1. 2. 3. Carefully pack the NURIT 8000, preferably in the original box. Attach a postage-paid letter to the outside of the package detailing the complaint and including the following information: • Serial Number (displayed on the bottom of the terminal) • Date of Purchase • Name of Dealer • Address of Dealer Send the package prepaid and adequately insured.
17. Troubleshooting The NURIT 8000 has been designed for trouble-free operation. However, minor problems may occur during installation and use. This section briefly describes how to troubleshoot some possible common problems that may arise during the normal operation of the NURIT 8000. Before requesting service for the terminal, read this section to find a possible remedy for the problem. If you are still unable to solve the problem, contact a service representative.
Transactions cannot be completed successfully 1. Try to perform the transaction using a different magnetic or smart card (model-dependent). 2. Make sure you have inserted or swiped the card in the proper manner. 3. Attempt to complete several transactions manually using the terminal keypad instead of using customer cards.If all these transactions are completed successfully, contact an authorized service representative. 4.
Operation with a peripheral device is not successful 1. Verify that the peripheral device is properly connected to the terminal. 2. Try to verify whether the peripheral device is functioning properly. 3. Replace the cable or the adapter cable being used with the peripheral device. 4. If the problem persists, contact an authorized service representative. 1. Recharge or replace the battery pack. 2. If the problem persists, connect the terminal to the AC power outlet using the AC/DC Power Adapter.
The printer continues to operate when out of paper 1. Verify that the paper sensor of the printer mechanism (inside the paper roll compartment) is not blocked by paper or debris. 2. If the problem persists, contact an authorized service representative. The magnetic card reader does not function properly 1. Verify that the card has been swiped with its magnetic stripe at the bottom and facing the user. See Figure A-1 “Magnetic Card Reader” on page 42. 2.
Appendix A: Using the Magnetic Card Reader A magnetic card reader is located between the terminal’s LCD touch screen and the release button of the paper roll compartment cover. To use the magnetic card reader: 1. 2. 3. Grasp the card so that its magnetic stripe is facing you. Place the card into one end of the card reader slot. Swipe the card in a smooth continuous manner in either direction (left-to-right or right-to-left).
Appendix B: Using the Smart Card Reader To use the smart card reader: 1. 2. Hold the smart card with the metal chip facing upward and directed toward the opening of the smart card reader at the front of the NURIT 8000. Insert the card into the smart card reader slot. Note For guidance, a pictogram near the card slot indicates how to insert the smart card into the smart card reader. In addition, insertion direction arrows may be engraved or inscribed on the smart card. Figure B-1 3.
Contact Information Lipman Electronic Engineering Ltd. Lipman Corporate Headquarters Tel: +972 3 902 9730 Fax: +972 3 902 9731 mail@lipman.co.il www.lipman.biz 44 Lipman USA Tel: +1 516 4849898 Fax: +1 516 4849057 info@lipmanusa.com www.lipmanusa.com Lipman Canada Inc. Tel: +1 905 3612867 Fax: +1 905 3616401 rclark@lipmancanada.com www.lipmancanada.com Lipman Latin America Tel: +1 305 2344110 Fax: +1 305 9712638 obello@lipmanusa.com www.lipmanusa.
