User's Manual

Installation Manual 61
Problem Remedy
The printer
does not
function
properly
1. Recharge or replace the
battery pack.
2. If the problem persists,
connect the terminal to the
AC power supply using the
AC/DC power adapter.
3. Verify that the AC/DC
power adapter is connected
properly to the AC power
outlet and that its barrel
plug mates with the power
jack on the front panel of
the terminal. Verify that
the LCD display is lit.
4. Verify that the paper roll
compartment cover is fully
and securely closed.
5. Open the paper roll
compartment cover and
check whether the paper
roll has been used up. If it
has, replace the thermal
paper roll.
6. Verify that the paper roll
and spindle are correctly
installed.
7. Verify that the paper has
been fed to the printer from
the bottom of the paper roll.
8. Verify that the paper is not
jammed or damaged. If it
is, reload the paper.
9. If the problem persists,
contact an authorized
service representative.