User`s guide

Emdeon Vx570 User’s Guide

Chapter 4: Run Emdeon Transactions

Page 34

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Prompts for Optional Data

Some prompts do not require that you make an entry. In this case, just press to skip to the next

prompt. Make sure the data entry line is blank; if it is displaying a prior value, press to backspace

over the existing entry.

Note: to determine whether data is required or optional, press F1 at the input prompt to display the

Help screen.

Getting Help

You can display a screen of help on any input prompt, as follows:

Press <F1>.

The User Help screen displays information such as the minimum and maximum field length, the

requirement (required or optional), and any other special information about the field (for example,

Selection List indicates that a choice list is available).

Press any key to return to the input prompt.

Data Entry Error Messages

If your input is invalid (for example, you entered the wrong number of characters or you tried to skip a

prompt for required data), the terminal will beep and display a message below your input line indicating

the nature of your error.

To correct your entry:

1. Press or to exit the error message.

2. Press to backspace over the existing entry.

3. Re-enter the data.

The Cancel Key

Use the Cancel Key ( ) to:

• Exit error messages.

• Exit data entry for a transaction.

• Cancel processing of the transaction once it has been submitted

• Exit to the Emdeon Menu.

Response Printout

Your response displays on your terminal screen. You can scroll through the response using the scroll

keys (press <Scroll Page i > or <Scroll Page h > to scroll screen by screen or press <Scroll Line i

> or <Scroll Line h > to scroll line by line). To print a response, press <F4>. To reprint a response

that just printed, press <Scroll Line h > (before you enter another transaction).

The following illustration shows a sample response printout. Responses vary depending on the payer or

credit source you have queried. For a response description specific to the payer you have queried, see

the Transaction Guide for that payer. See Documentation on page 5 for instructions on obtaining

copies of Transaction Guides.