User`s guide

Emdeon Vx570 User’s Guide

Chapter 1: Install Your Equipment

Page 3

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Connect a Communication Line

Your terminal will send and receive transactions using one of the following methods:

• Dial-up (standard telephone line)

• Network (Ethernet)

Your terminal will be pre-configured to use one of these two communication methods, based on the

specifications of your order.

Dial-Up Connection (Phone Line)

1. Connect one end of the phone line to the connector on the back terminal that is identified by a

telephone icon.

2. Connect the other end of the phone line to the phone jack wall outlet

3. Connect the other end of the phone line to the to the phone jack wall outlet.

4. To test the connection, run a transaction (see Submitting a Transaction on page 29). If you

have verified that a dial tone is present on the line, but the transaction fails to process, contact

Emdeon Customer Service at 800.333.0263.

Network Connection

Wall Outlet Network Connection

If you have a wall outlet network connection or router, you will need an RJ45 network cable (not

included with your terminal).

1. Attach one end of the cable to the network outlet in the wall or router.

2. Connect the other end of the cable to the terminal 10BaseT outlet, as illustrated below.

3. Have someone from your IT department make sure that port 443 is open.