Installation Guide

TROUBLESHOOTING
Troubleshooting Guidelines
36 OMNI 3600 INSTALLATION GUIDE
• If the problem appears to be with the telephone line, check with the party you
are trying to call to see if their system is operational. If they are not
experiencing difficulties with their line, contact the telephone company and
have your line checked.
• If the telephone line works, contact your local VeriFone representative for
assistance.
Keypad Does Not
Respond
• Check the display panel. If it displays the wrong character or nothing at all
when you press a key, follow the steps outlined in Terminal Display Does Not
Show Correct or Readable Information.
• If pressing a function key does not perform the expected action, refer to the
user documentation for that application to ensure you are entering data
correctly.
If the problem persists, contact your local VeriFone representative for assistance.