Installation guide

2
Shell Aviation
Table Of Contents
1. GENERAL INFORMATION .. 4
1.1 MAIN FEATURES OF THE SYSTEM ...................................................... 4
1.2 HOW TO USE THIS MANUAL............................................................... 4
1.3 WHAT TO DO IF YOU ENCOUNTER AN ISSUE..................................... 4
1.4 QUICK REFERENCE GUIDE .................................................................. 5
1.5 GLOSSARY OF TERMS USED IN THIS MANUAL .................................. 6
1.6 DESCRIPTION OF THE EQUIPMENT ..................................................... 8
1.7 SPECIAL KEYS..................................................................................... 8
1.8 PASSWORDS....................................................................................... 10
2. POS DEVICE FUNCTIONALITY
DESCRIPTION ........................... 11
2.1 PASSWORDS - DESCRIPTION OF DIFFERENT PASSWORDS PROFILES AND
FUNCTIONS.............................................................................................. 11
2.2 DOWNLOADING SOFTWARE .............................................................. 11
2.3 DESCRIPTION OF MANAGER PASSWORD SPECIFIC FUNCTIONS........ 11
2.4 DESCRIPTION OF END OF DAY SETTLEMENT PROCESS.................... 12
2.5 PRODUCT CODES AND LABEL DESCRIPTION .................................... 12
2.6 MANUAL AUTHORIZATION ............................................................... 14
3. STEP BY STEP DAILY
TRANSACTION PROCESSING
GUIDE.......................................... 15
3.1 SALES TRANSACTIONS...................................................................... 15
3.2 CREDIT NOTES .................................................................................. 22
3.3 POST AUTHORIZATION OF A TRANSACTION .................................... 28
3.4 CASH SALES...................................................................................... 34
3.5 VOIDING A TRANSACTION................................................................ 38
3.6 REPRINTING A TRANSACTION .......................................................... 41
3.7 PRE AUTHORIZATION OF A TRANSACTION ...................................... 44
4. SETTLEMENT........................ 48
4.1 HOW TO DO AN END OF DAY SETTLEMENT.................................... 48
5. CONFIGURING THE POS
DEVICE - MANAGER MENUS 52
5.1 DESCRIPTION OF THE MENUS AND POSSIBLE CONFIGURABLE PARAMETERS
ON THE DEVICE...................................................................................... 52
5.1 CONFIGURING YOUR LOCATION DETAILS........................................ 59
5.2 SETTING PRICES OF PRODUCTS ........................................................ 62
5.3 SETTING TAXES AND CHARGES........................................................ 64
5.4 SETTING AUTHORIZED PRODUCTS.................................................... 68
5.5 SETTING PHONE NUMBERS FOR AUTHORIZATION AND SETTLEMENT70
5.6 SETTING THE CLOCK ........................................................................ 72
5.7 PRINTING ALL THE MENUS .............................................................. 74
5.8 UPDATE MENU.................................................................................. 74
6. REPORTS ................................ 75
6.1 PRINTING POS REPORTS................................................................... 75
7. PRODUCT CODES................. 77
7.1 PRINTING THE PRODUCT CODES MENU ........................................... 77
8. TROUBLESHOOTING.......... 78