Installation guide

4
Shell Aviation
1. General Information
1.1 Main Features Of The System
Features of this system include:
• Electronic approval for credit cards
• Detailed, legible receipts and reports
• Complete electronic processing of aviation credit cards
• Automated cash-sale processing
• Invoice reprint capability
• Easy-to-understand prompts to guide transaction input
1.2 How To Use This Manual
This manual is designed as a self-study guide and reference manual.
Employees should take time to read this manual carefully in order to
understand completely how to use the OMNI 3750 Point-Of-Sale
(POS) terminal. This machine offers a very user-friendly, menu-
driven program to allow for easier processing with the minimum
number of steps. The manual should be kept close to the POS so
that it can be referred to quickly. This manual contains answers to
the most often-asked questions. If it does not have a particular
answer, Shell Aviation POS Support is available 24 hours/day,
seven days/week at 800 7671 9820.
For information related to customization of the POS, refer to the
Configuring The POS Device - Manager Menus section.
All numbers and amounts shown in this manual are
representational only. Real values should be used.
1.3 What To Do If You Encounter An Issue
Follow these steps if you encounter a problem using the POS:
1. Locate the transaction, operation, or function you are attempting
to perform in this manual. Follow through the instructions to ensure
that you are providing the POS with all required and correct
information.
2. Check with your manager and fellow employees to see whether
they have experienced the same problem and, if so, how they
resolved it.
3. Call Shell Aviation POS Support at 800 7671 9820 (have your
11-digit Terminal ID available and the details of your problem).