UX301 Installation Guide Verifone Part Number DOC159-026-EN-A, Revision A.
UX301 Installation Guide © 2015 Verifone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions.
S ETUP Cable Connections The I/O ports of the EUT are listed below: 8 Slide the cardholder cover back, locking it into place. SAM Card Slot *3 USB Port *3 Smart Card Slot *1 SMA port *1 RJ45 Port *2 58 )MAGE 0LACEHOLDER LAN Port *1 Figure 7 Replacing the SAM Cardholders 9 Install additional SAM cards in the available slots as necessary. Cable Connections NOTE The UX301 rear panel holds several interface ports for power and communications.
S ETUP Cable Connections Connecting to a This section discusses the connection of the UX301 device with the following UX-Series peripheral units: Peripheral Device • Connecting to a UX1xx Series PIN Pad • Connecting to a UX401 CTLS Unit Connecting to a UX1xx Series PIN Pad You can connect the UX301 to a UX1xx-series PIN pad device with a standard USB Type A to B cable (VPN CBL000-045-01-A).
CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the UX301 card reader. Unit Power • Requirements • Operation voltage: 8 to 43V DC, 24V DC for Printer use Idle Power: 2W • Typical Power: 3W (CTLS read), 4W (UX100 display heater), 0.5W (UX100/ 110), 5W (RS232-vout) • Sleep Mode: TBD.
S PECIFICATIONS Smart Card Reader • • SAM Requirements • Peripheral Ports • Non-sliding Card conserving plated landing contacts 3 SAM slots Consistent ports: • Power • Powered USB Type A for external device (host) • USB Type B (client) • COM1 (powered) • ETH (LAN) connection with 2 colored LEDs for link state and speed indication • Analog RF CTLS antenna connector to the UX401 CTLS unit • 8-PIN to RJ-45 connector to UX401 CTLS antenna unit Model dependent board: • Communication • • Display
CHAPTER 4 Maintenance and Cleaning Your card reader should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage. • Do not store the device in hot areas. High temperatures can shorten the life of electronic devices, damage batteries and warp or melt certain plastics. • Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside the device and damage electronic circuit boards.
CHAPTER 5 Service and Support For UX301 problems, contact your local Verifone representative or service provider. For device product service and repair information: Service Returns NOTE • USA – Verifone Service and Support Group, 1-800-834-4366, Monday - Friday, 8 A.M. - 8 P.M., eastern time. • International – Contact your Verifone representative. Before returning the unit to Verifone, you must obtain a Merchandise Return Authorization (MRA) number.
S ERVICE AND S UPPORT Accessories and Documentation Connection Cables CBL159-313-02-A UX301 to UX401 communications cable CBL159-302-03-A UX301 to UX401 RF cable analog CBL013-005-01-A RS232 to connect TG-2460H printer CBL159-312-01-A LAN cable for Ethernet connections. 26264-01-R Cash register cable, RJ45-SUBD9f, 1.0m 26264-02-R Cash register cable, RJ45-SUBD9f, 2.0m CBL000-039-02-A Australia power cord for PWR159-001-01-A PSU.
CHAPTER 6 Troubleshooting Guidelines This chapter lists possible malfunctions that may occur while operating a UX301 device and the appropriate corrective action. If the problem persists - even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance. NOTE The unit comes equipped with tamper-evident labels. The reader contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit.
TROUBLESHOOTING G UIDELINES Transactions Fail To Process Check the Smart Card Reader 36 UX301 INSTALLATION GUIDE • Perform a test transaction using several different smart cards to ensure the problem is not a defective card. • Ensure that the card is inserted correctly and that the card is not removed prematurely. • Ensure the SAM cards are properly inserted in the cardholders and that the cardholders are properly secured (see Installing or Replacing SAM Cards).
Verifone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) Verifone (837-4366) www.verifone.com UX301 Installation Guide Verifone Part Number DOC159-026-EN-A, Revision A.
R A 7KLV GHYLFH PXVW DFFHSW DQ\ LQWHUIHUHQFH UHFHLYHG LQFOXGLQJ LQWHUIHUHQFH WKDW PD\ FDXVH XQGHVLUHG RSHUDWLRQ 2 ,QFUHDVH WKH VHSDUDWLRQ EHWZHHQ WKH HTXLSPHQW DQG UHFHLYHU &RQQHFW WKH HTXLSPHQW LQWR DQ RXWOHW RQ D FLUFXLW GLIIHUHQW IURP WKDW WR ZKLFK WKH UHFHLYHU LV FRQQHFWHG &RQVXOW ZLWK WKH GHDOHU RU DVN DQ H[SHULHQFHG UDGLR 79 WHFKQLFLDQ IRU KHOS R A 3&, 66&¶V DSSURYDO RQO\ DSSOLHV WR 3('V WKDW DUH LGHQWLFDO WR WKH 3(' WHVWHG E\ D 3&, 6HFXULW\ 6WDQGDUGV &RXQFLO UHFRJQL]HG ODERUDWRU\ ,I DQ
