User's Manual

SERVICE AND SUPPORT
Accessories and Documentation
V400
M PLUS 3G & V400M BASES INSTALLATION GUIDE 35
V
E
R
I F
O N
E
C
O
N
F I
D
EN
T
I
A
L
• You will be issued MRA number(s) and the fax will be returned to you.
5 Describe the problem(s).
6 Provide the shipping address where the repaired or replacement unit must be
returned.
7 Keep a record of the following items:
• Assigned MRA number(s).
• The serial number assigned to the V400m Plus 3G & V400m Bases device
(located at the bottom of the unit.
• Shipping documentation, such as air bill numbers, used to trace the
shipment.
• Model(s) returned (model numbers are located on the bottom of the unit).
Accessories and
Documentation
Verifone produces accessories and documentation for the V400m Plus 3G &
V400m Bases. When ordering, please refer to the part number in the left column.
• Verifone Online Store at www.store.verifone.com
• USA – Verifone Customer Development Center, 1-800-Verifone (837-4366)
Monday - Friday, 7 A.M. - 5 P.M., MST
• International – Contact your Verifone representative
Cables
Contact your local Verifone distributor to determine which cable fits your needs.
Base
NOTE
One MRA number must be issued for each V400m Plus 3G & V400m Bases unit
you return to Verifone, even if you are returning several of the same model.
CBL282-036-XX-A RS-232 cable (RJ45). Powered from Countertop (+12 V).
CBL282-006-01-B Cable, VX 820 Ethernet/RS232, Dongle 1.0 M
CBL435-005-02-A Ethernet and Mini-USB Dongle
CBL435-044-01-A Cable, USB/Ethernet/RS232, Dongle 1.0 M
M475-S02-00 V400m B Charging Base
M475-S02-08 V400m B Full-Function (FF) Base