User's Manual

SETUP
PIN Protection Guidelines
16 V400M TERMINAL & BASES INSTALLATION GUIDE
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• Do not use the V400m Terminal & Bases outdoors.
Electrical
Considerations
• Avoid using this product during electrical storms.
• Do not use the V400m Terminal & Bases unit near water or in moist
conditions.
• Disconnect the device from its POS terminal before cleaning.
Contactless
Considerations
Avoid having metallic objects in proximity of the contactless antenna. If you need
to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic
mounting plate.
PIN Protection
Guidelines
The V400m Plus 3G and V400m Plus 4G are handover devices. Always exercise
extreme caution when conducting transactions, especially during PIN entry:
• Hand the terminal directly to the cardholder for PIN entry.
• Encourage the cardholder to hold the terminal close to avoid others from
seeing the information being entered.
Verifone also recommends instructing the cardholder regarding safe PIN-entry.
This can be done with a combination of:
• Signage on the PED
• Prompts on the display, possibly with a click-through screen
• Literature at the point of sale
• A logo for safe PIN-entry process.
CAUTION
The V400m Terminal & Bases is not waterproof or dustproof and is intended for
indoor use only. Any damage to the unit from exposure to rain or dust can void any
warranty.
WARNING
Due to risk of electrical shock or terminal damage, do not use the terminal near
water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement, or near a swimming pool. Also, avoid using this product during
electrical storms. Avoid locations near electrical appliances or other devices that
cause excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, neon signs, high frequency or magnetic security devices, or electric
motors).
CAUTION
Using an enclosed metal frame or mount may negatively affect contactless
performance