User's Manual

SERVICE AND SUPPORT
Accessories and Documentation
V400
M TERMINAL & BASES INSTALLATION GUIDE 37
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• You will be issued MRA number(s) and the fax will be returned to you.
5 Describe the problem(s).
6 Provide the shipping address where the repaired or replacement unit must be
returned.
7 Keep a record of the following items:
• Assigned MRA number(s).
• The serial number assigned to the V400m Terminal & Bases device
(located at the bottom of the unit.
• Shipping documentation, such as air bill numbers, used to trace the
shipment.
• Model(s) returned (model numbers are located on the bottom of the unit).
Accessories and
Documentation
Verifone produces accessories and documentation for the V400m Terminal &
Bases. When ordering, please refer to the part number in the left column.
• Verifone Online Store at www.store.verifone.com
• USA – Verifone Customer Development Center, 1-800-Verifone (837-4366)
Monday - Friday, 7 A.M. - 5 P.M., MST
• International – Contact your Verifone representative
Cables
Contact your local Verifone distributor to determine which cable fits your needs.
Base
Power Supply
Cleaning Kit
NOTE
One MRA number must be issued for each V400m Terminal & Bases unit you
return to Verifone, even if you are returning several of the same model.
CBL282-036-XX-A RS-232 cable (RJ45). Powered from Countertop (+12 V).
CBL282-006-01-B Cable, VX 820 Ethernet/RS232, Dongle 1.0 M
CBL435-005-02-A Ethernet and Mini-USB Dongle
CBL435-044-01-A Cable, USB/Ethernet/RS232, Dongle 1.0 M
M475-S02-00 V400m B Charging Base
M475-S02-08 V400m B Full-Function (FF) Base
PWR475-010-01-A DC power pack (US)
BPK475-001-01-A Battery Pack (11.2 Wh, 3.85 V DC, 2890 mAh)
02746-01 Verifone Cleaning Kit