User's Manual

SERVICE AND SUPPORT
Service Returns
34 V400M PLUS 3G & V400M BASES INSTALLATION GUIDE
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• Serial number (S/N xxx-xxx-xxx)
Figure 20 Finding the Product ID and Serial Number
2 Within the United States, call Verifone toll-free at 1-800-834-9133.
3 Select the MRA option from the automated message. The MRA department is
open Monday–Friday, 8 A.M.–7 P.M., EST.
4 Give the MRA representative the information gathered in Step 1.
If the list of serial numbers is long, you can fax the list, along with the
information gathered in Step 1, to the MRA department at 1-727-953-4172
(U.S.)
• Please address the fax clearly to the attention of the
“Verifone MRA Dept.”
• Include a telephone number where you can be reached, as well as your
fax number.
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HARDWARE ID