User's Manual

VERIFONE CONFIDENTIAL
DRAFT
TERMINAL SETUP
Loading a Paper Roll in the Printer
20 VX 520-G INSTALLATION GUIDE
Loading a Paper
Roll in the
Printer
Before you can process transactions that require a receipt or record, you must
install paper in the printer.
The VX520-G uses a roll of 40 mm-diameter, single-ply, thermal-
sensitive paper.
A pink out-of-paper indicator line appears on the edge of the paper before the end
of the roll. After this line appears, there is enough paper remaining on the roll to
conclude at least one transaction.
To install a paper roll
1 Hook your finger under the latch and lift up to swing the paper roll cover open
(see Figure 8).
Figure 8 Opening the Printer Cover
2 Remove any partial roll of paper in the printer tray by lifting it up.
3 Loosen the glued leading edge of the new paper roll or remove the protective
strip. Unwind the paper roll past any glue residue.
4 Hold the roll so the paper feeds from the bottom of the roll.
CAUTION
Poor-quality paper can jam the printer and create excessive paper dust. To order
high-quality VeriFone paper, refer to Accessories and Documentation.
Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact,
friction, temperature, humidity, and oils affect the color and storage
characteristics of the paper.
Never load a roll of paper with folds, wrinkles, tears, or holes at the edges.