User's Manual

TROUBLESHOOTING GUIDELINES
Printer Does Not Print
64 VX 520 INSTALLATION GUIDE
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Printer Does Not
Print
If the printer does not work properly:
• Check terminal power connection.
• Check if the printer is out of paper and that the roll is properly installed. Open
the paper roll cover and install a new roll of printer paper or ensure that the roll
is feeding from the bottom.
• Verify that the printer roller and paper roll dust cover are properly installed.
• If the problem persists, contact your VeriFone distributor or service provider.
Terminal Display
Does not Show
Correct or
Readable
Information
• Connect the terminal in to a known-good power supply (if you have one) to
see if this clears the problem.
• If the problem persists, contact your local VeriFone representative for
assistance.
Terminal D oes
Not Start
Make sure you press the ENTER key for approximately 3 seconds, until the unit
lights up.