User's Manual
Table Of Contents
- VX 675
- Contents
- Preface
- Terminal Overview
- Terminal Setup
- Selecting Terminal Location
- Unpacking the Shipping Carton
- Examining Terminal Features
- Examining Connection Ports
- Installing the Paper Roll
- Installing the SIM Card
- Installing the SD Card
- Using the Battery
- Battery Behavior (No Power Pack)
- Connecting the Terminal Power Pack
- Charging the Battery
- Using the VX 675 Base Stations
- Powering Up the Base
- Docking the Terminal on the Base
- Undocking the Terminal from the Base
- Conducting Wireless Transactions
- Conducting Smart Card Transactions
- Using the Magnetic Card Reader
- Connecting to USB Host
- VX 675 ECR (Fiscal Module) Support
- VX 675 3G and GPS Support
- Using the Terminal Keys
- Verix Terminal Manager
- File Authentication
- Performing Downloads
- Downloads and Uploads
- Download Methods
- Download Tools
- Download Content
- Full and Partial Downloads
- Support for Multiple Applications
- Use of I: drive and F: drive
- File Authentication Requirements
- Required Certificates and Signature Files
- The File Authentication Process During an Application Download
- File Group Permissions
- Download an Operating System Update Provided by VeriFone
- File Authentication for Back-to-Back Application Downloads
- Timing Considerations Due to the Authentication Process
- Support for File Compression
- Effect of Downloads on Existing Files and Data
- Direct Operating System Downloads
- Back-to-Back Application Downloads
- Specifications
- Maintenance
- VeriFone Service and Support
- System Messages
- Troubleshooting Guidelines
- Port Pinouts
- ASCII Table
- VX 675 Battery Information
- Glossary
- Application ID
- Application program
- Application prompt
- ASCII
- Back-to-back application download
- Baud
- Bit
- Block
- Boot loader
- Buffer
- Byte
- Calendar/clock chip
- Card reader
- Carrier
- Certificate
- Character
- CONFIG.SYS file
- CPU
- Data
- Data entry
- Data packet
- Default
- Delete
- Diagnostics
- Direct download
- Display
- Download
- File authentication
- Firmware
- Fixed prompt
- Flash memory
- Host computer
- Input
- Interface
- Keyed file character set
- Keyed file editor
- Keyed file record
- Keypad
- Local functions
- Manual transaction
- Memory
- Messages
- Non-volatile memory
- Normal Mode
- Packet
- Packet-switched networks
- Parameter
- Password
- PC
- Peripheral terminal
- Port
- POS terminal
- Power pack
- Prompt
- Protocol
- PTID
- RAM
- Remote host computer
- Scroll
- Search key
- Serial port
- Signature file
- mDRAM
- Subroutine
- Swipe
- Verix Terminal Manager
- Verix Terminal Manager password
- Terminal
- Terminal ID
- Terminal-to-terminal application upload
- Track 1, 2, or 3 data
- Transaction
- Variable
- Volatile memory
- Index
- Contact VeriFone
TROUBLESHOOTING GUIDELINES
Battery Does Not Charge
164 VX 675 REFERENCE GUIDE
Battery Does Not
Charge
The VX 675 battery must initially receive a full charge to ensure proper operation.
Blank Display
When the VX 675 terminal display screen does not show correct or clearly
readable information:
• The battery pack may not be connected properly. Remove and reinstall the
battery pack.
• Check terminal power connection.
• Remove and reapply power to the terminal.
• If the problem persists, contact your local VeriFone service provider.
Printer Does Not
Print
If the printer does not work properly:
• Make sure the battery is properly installed in the terminal. The printer will not
print if there is no battery in the terminal.
• Check battery status or terminal power connection. The printer will not print if
there is an insufficient charge remaining in the battery to complete the print
operation.
• Check if the printer is out of paper (slow red blinking light) and that the roll is
properly installed. Open the paper roll cover and install a new roll of printer
paper or ensure that the roll is feeding correctly. A solid red indicator light
indicates a printer error.
NOTE
• Allow the VX 675 terminal to remain connected to the power pack for 6 hours
to ensure the battery receives a full charge.
• Li-ion batteries are not affected by shallow charging. Furthermore, when the
terminal has no external power source or battery the coin cell battery provides
power to the security circuit.
• Uninstalling the battery and unplugging the terminal power pack reduce the
life of the coin cell battery, which does not recharge and must be replaced if
drained.
• Conserve battery power by turning the VX 675 terminal off when not in use.
Keep the Li-ion battery inserted in the terminal and power up the terminal
periodically to check the battery charge. Do not let the battery charge fall
below 10% for extended periods of time as this may permanently diminish the
battery capacity. Recharge the battery by attaching USB end of the power
pack to the terminal and plugging the other end of the power pack into a wall
outlet.
• The VX 675 terminal automatically shuts off when the battery reaches the
critically low charge state. If this occurs, the battery must recharge a minimum
of 1/2 hour before it can power the terminal. It may take several recharge
attempts to reset the safety circuit when charging a battery that has been
discharged below this critical state.