Vx700 Installation Guide VeriFone Part Number 28212, Revision A
Vx700 Installation Guide © 2008 VeriFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions.
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VX700 INSTALLATION GUIDE
PREFACE This installation guide assists machine manufacturers to properly install the Vx700 in terms of electrical connectivity as well as mechanical, security, and privacy specifications. Target Audience Document Organization This document is useful to payment/banking machine manufacturers/implementors. This document is organized as follows: Chapter 1, Terminal Overview, provides an overview of the basic features and benefits of the Vx700.
P REFACE Guide Conventions WARNING Warnings point out potential incidents where bodily injury might occur. Acronym Definitions Various acronyms are used in place of the full definition. Table 1 presents acronyms and their definitions.
P REFACE Guide Conventions Table 1 Acronym Definitions (continued) Acronym Definitions SR Ship Release SRAM Static Random Access Memory STN Super Twisted Nematic UI User Interface USB Universal Serial Bus VSS VeriShield Security Scripts VX700 INSTALLATION GUIDE 7
P REFACE Guide Conventions 8 VX700 INSTALLATION GUIDE
CHAPTER 1 Terminal Overview This chapter provides a brief description of the Vx700. The Vx700 is one of VeriFone’s versatile unattended payment solutions set. The Vx700 is designed for manufacturers who want secure, PCI PED approved, EMV-compliant transaction payment technology in their own payment/transaction machines. The Vx700 Keypad The Vx700 is an outdoor-rated unattended keypad, suitable for payment applications and process control, and features high reliability in tough environments.
TERMINAL O VERVIEW Features at a Glance The unique form factor of the Vx700 allows it to be fitted into bill acceptor cut-outs for vending applications. It is equally suited for ticketing, transportation, kiosk, petroleum dispensing, or drive-through restaurant deployments. • Verix-based programming environment. • Small, easy to integrate form factor. • Fits into bill acceptor cut-out. • 2 million operation keypad, 16 keys. • 128 x 64 backlit graphical display.
TERMINAL O VERVIEW Features at a Glance Strong Feature Set • Ensures uncompromising reliability from VeriFone, the worldwide leader in e-payment. • Verix-based – able to run existing applications with only minor modifications. • High-level API for easy integration. • RS-232 and USB 2.0 serial ports. • Optional MDB interface for host and slave vending applications. • Optional V.22bis - V.34 modem with HDLC capability via USB connection. • Optional Ethernet 10/100 BaseT via USB connection.
TERMINAL O VERVIEW Features at a Glance 12 VX700 INSTALLATION GUIDE
CHAPTER 2 Terminal Setup and Usage Ergonomic References NOTE To ensure that the Vx700 is mounted in the most comfortable viewing and reach position, this section shows a series of guide dimensions for both standing persons and wheelchair users. The data in this section is based on average Caucasian males. For different ethnic groups, refer to more accurate anthropometric data.
TERMINAL S ETUP AND U SAGE Ergonomic References Screen Viewing The screen viewing angles, illustrated in Figure 3, denotes the angle at which the Angle screen can be viewed comfortably.
TERMINAL S ETUP AND U SAGE Ergonomic References Privacy The following requirements relates to the user’s privacy when entering PIN. The area of visibility should be no larger than a cone taken from the number 5 key at an angle of 45o and covering an area of 270o directly in front of the user, as shown in Figure 4. 270º 45º Figure 4 PIN Entry Visibility Area PIN entry can be secured using the payment machine’s structure (Figure 5) or by installing a privacy shield (Figure 6).
TERMINAL S ETUP AND U SAGE Ergonomic References Reach and Viewing Refer to Figure 7 and Figure 8 for the viewing angle and reach contours most Angles (Standing comfortable for a standing user when utilizing a payment machine/ATM.
TERMINAL S ETUP AND U SAGE Ergonomic References Figure 8 shows additional reach contours for standing users.
TERMINAL S ETUP AND U SAGE Ergonomic References Reach and Viewing Wheelchair users prefer to use and view operating features when facing a Angles (Wheelchair payment machine/ATM. They may also want to reach to the side for security, Users) mobility, and privacy reasons. It is important that, where possible, the machine design provides a knee space to allow a frontal approach for wheelchair users.
TERMINAL S ETUP AND U SAGE Ergonomic References Figure 10 shows additional reach contours for wheelchair users.
TERMINAL S ETUP AND U SAGE Examine V x 700 Features Examine x V 700 Features Before you continue with the installation process, familiarize yourself with the Vx700 features: DISPLAY KEYPAD FUNCTION KEYS Figure 11 Vx700 Features The Vx700 includes the following features: Cable Connections • A 128 x 64 backlit display. • 16-key Keypad and four Function keys. • Four color-coded function keys beside the Keypad (CANCEL [RED], CLEAR [YELLOW], HELP [BLUE], ENTER [GREEN]).
TERMINAL S ETUP AND U SAGE RS-232 and USB Connections RS-232 and USB Connections The Vx700 USB and RS-232 ports are shown in Figure 12. COM 2 USB 2/3 COM 8 MSR SAM SDIO USB COM 1 DC IN Figure 12 Underside with Port Labels Connection Options The different connection options are listed below: 1 USB connects to a host system using cable VPN 27720-01-(R). 2 USB 2/3 connects to Ethernet networks using VPN 08448-03(R), USB memory sticks, USB modem, or other USB devices.
TERMINAL S ETUP AND U SAGE RS-232 and USB Connections Pin Connections The following are the possible options for cable adapters to support the peripherals for the Vx700: 1 Serial Port (COM 1): Logical Port 1 (USB Slave, Serial, Power) • 6-Wire RS232 port with TX, RX, RTS, CTS, DTR, and DCD signals. • Provides for back-to-back download capability.
TERMINAL S ETUP AND U SAGE RS-232 and USB Connections 3 Serial Port (COM 2 and 3): Logical Ports 2 and 3 (USB Host, Serial) • 6-Wire RS232 port with TX, RX, RTS, CTS, DTR, and DCD signals and VSYS out.
TERMINAL S ETUP AND U SAGE RS-232 and USB Connections 4 USB Host: Logical Ports 2 and 3 (USB Host, Serial) • 2-Wire USB Host port for external peripherals. • Both ports provide up to 500mA, at 5V, for external peripherals. • Devices requiring a higher current and voltage are not supported. • A connector adaptor provides for a standard USB host connection.
TERMINAL S ETUP AND U SAGE RS-232 and USB Connections The following figure shows the approximate location of Pin 1 on the ports of the Vx700: PIN 1 COM 2 PIN 1 USB 2/3 PIN 1 COM 8 PIN 1 MSR SAM SDIO USB COM1 DCIN PIN 1 PIN 1 Figure 13 NOTE WARNING Approximate Location of Pin 1 For further assistance on the location of Pin 1, please contact your VeriFone representative. Turn off or unplug the host system when connecting or disconnecting the Vx700.
TERMINAL S ETUP AND U SAGE Connection to Secure Card Reader (Optional) Connection to Secure Card Reader (Optional) This section describes the connection of the Vx700 to the optional smart card reader SCR710. The SCR710 Secure VeriFone’s SCR710 is an outdoor-rated and robust secure card reader, suitable Card Reader for payment card acceptance in tough environments where reliability is paramount. The SCR710 provides three-track magnetic stripe reading capability along with a full EMV 4.
TERMINAL S ETUP AND U SAGE Power Supply Power Supply Not all Vx700 configurations and device contexts require the use of a power supply – VeriFone ships power supplies with the Vx700 as required. If you have changed the context in which the Vx700 is used or have questions about which power supply should be used, contact your VeriFone representative. CAUTION Using an incorrectly rated power supply can damage the unit or cause it not to work properly.
TERMINAL S ETUP AND U SAGE Power Supply 28 VX700 INSTALLATION GUIDE
CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the Vx700. Power 9V to 28V; 4A (option to support 45V DC) Power Consumption The Vx700 has the following power consumption modes: DC Power Pack • 1.5W: Full Speed • 1W: Low Power Mode • 0.39W: Sleep Mode UL, ITE listed, Class 2 power supply: a Input rated: 100 - 240V AC, 50/60 Hz, 0.6A b Output rated: 12V DC, 4A Power connector dimensions: Outer: 5.5mm Center: 2.
S PECIFICATIONS External Dimensions 30 VX700 INSTALLATION GUIDE
CHAPTER 4 Maintenance The Vx700 has no user-maintainable parts. This section discusses procedures and precautions for terminal care and maintenance. Cleaning the To Clean the Terminal: Terminal • Slightly dampen a clean cloth with water and a drop or two of mild soap. • Wipe the Vx700 gently. • For stubborn stains, use alcohol or an alcohol-based cleaner. CAUTION Never use thinner, trichloroethylene, or ketone-based solvents – they may cause deterioration of plastic or rubber parts.
M AINTENANCE Cleaning the Terminal 32 VX700 INSTALLATION GUIDE
CHAPTER 5 VeriFone Service and Support For terminal problems, contact your local VeriFone representative or service provider. For product service and repair information: Returning the Terminal for Service NOTE • USA – VeriFone Service and Support Group, 1-800-VeriFone (837-4366), Monday - Friday, 8 A.M. - 8 P.M., Eastern time. • International – Contact your VeriFone representative. Before returning a Vx700 to VeriFone, you must obtain an MRA number.
VERI F ONE S ERVICE AND S UPPORT Accessories c Complete the Inquiry Contact Form at http://www.verifone.com/aboutus/ contact/contact_form.cfm. NOTE • Address the Subject box with “To VeriFone MRA Dept.” • Reference the model and part number in the Note box. One MRA number must be issued for each Vx700 you return to VeriFone, even if you are returning several of the same model. 3 Describe the problem(s). 4 Provide the shipping address where the repaired or replacement unit must be returned.
VERI F ONE S ERVICE AND S UPPORT Accessories Data Cables 27720-01-(R) Host USB 08448-03-(R) Ethernet Adapter 27716-01-(R) Host RS-232 27712-01-(R) MDB interface 27718-01-(R) SCR710 Card Reader 27717-01-(R) USB Application VX700 INSTALLATION GUIDE 35
VERI F ONE S ERVICE AND S UPPORT Accessories 36 VX700 INSTALLATION GUIDE
APPENDIX A Vx700 ATM Vending Machine Integration This appendix shows the terminal dimensions of the Vx700 and the proper orientation of the terminal for installation in an ATM or Vending Machine. Terminal This section illustrates the terminal dimensions for Vending Machine integration of Dimensions the Vx700. The images indicate measurements in Metric units.
V x 700 ATM - Vending Machine Integration Rear Terminal This figure illustrates the rear terminal dimensions.
V x 700 ATM - Vending Machine Integration Vending Machine This section illustrates the proper orientation of the Vx700 terminal with a Vending Integration for the Machine terminal panel.
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