Specifications

2. Features and Procedures
Moneris Vx810 Duet Operating Manual v1.1.01 33
If this prompt appears ... Take this action
Enter PIN & OK: Key in PIN (Personal Identification Number) and press
OK.
Remove Card Remove the chip card from the reader.
Return to Clerk Return the device to you.
Customer Prompts on the PINPad
If this prompt appears ... Take this action
Wait for PINPAD (on the terminal) Follow the prompts on the PINPad.
SELECT Select ENGLISH or FRENCH.
SALE OK? Check the Purchase amount and press OK to accept it.
TOTAL OK? Check total Purchase + Cashback + Tip Amount and
select Yes to accept it.
PLEASE REMOVE CARD Remove the chip card from the reader on the PINPad
and return the PINPad to you.
2.3.7. Entering a Tip Amount
Basic Tip Processing
If Basic Tip Processing is enabled on the terminal, the customer is prompted as shown below on
Purchase, Pre-Authorization Completion and Advice transactions.
On the Standalone Vx810
1. "Tip: $0.00" appears on the terminal.
2a. The customer (or in some cases you) keys in a tip amount to add to the transaction and presses OK to
continue the transaction with the tip added.
OR
2b. The customer presses OK without keying in a tip amount and the transaction continues with no tip
added.
With the External PINPad
1. "ADD TIP?" appears on the PINPad.
2a. The customer selects YES to add a tip amount to the transaction.
At the "ENTER TIP + OK" prompt, the customer keys in a tip amount and presses OK to continue the
transaction with the tip added.
OR
2b. The customer selects NO and the transaction continues with no tip added.
Note: Tip Processing is skipped on Signatureless Transactions
.