Specifications

Table of Contents
vi Moneris Vx810 Duet Operating Manual v1.1.01
8.7. Ernex Reports 96
8.7.1. Ernex Transaction List 96
8.7.2. Ernex Transaction Inquiry 96
8.7.3. Clerk Sub-Totals Report for Ernex Transactions 97
8.7.4. Configuration List for Ernex 98
8.8. Ernex Configuration 99
8.8.1. Ernex Printer and Receipt Parameters 99
8.8.2. Ernex Merchant Parameters 99
8.8.3. Ernex Communications Parameters 101
8.8.4. Ernex Terminal Parameters 102
8.8.5. Adding Clerk IDs to the Ernex Gift & Loyalty Application 103
8.8.6. Deleting Clerk IDs From the Ernex Gift & Loyalty Application 103
8.9. Ernex Demo Mode 104
8.9.1. Entering Ernex Demo Mode 104
8.9.2. Exiting Ernex Demo Mode 104
CHAPTER 9. END-OF-DAY PROCEDURE 107
9.1. Processing a Batch Close 107
9.1.1. Merchant Close 107
9.1.2. System Close 108
9.2. Processing a Batch Clear 108
9.3. Processing a Batch Review 108
9.4. Processing a Multi-Terminal Batch Close 109
9.4.1. By Terminal Name 109
9.4.2. For All Terminals 110
CHAPTER 10. TROUBLESHOOTING 111
10.1. Additional Documentation 111
10.2. Telephone Assistance 111
10.3. Merchant Direct Secure Message Centre 112
10.4. Error Messages on the Moneris Vx810 Duet Terminal 112
10.5. Ernex Error Messages on the Vx810 Duet Terminal 117
10.6. Solving Hardware Problems 117