Specifications
Moneris Vx810 Duet Operating Manual v1.1.01 85
8. The Ernex Programs
The Ernex programs allow you to offer your customers an electronic card-based program that is activated
and processed through the Moneris Vx810 Duet terminal. There are two programs available:
• Gift Cards: This program allows you to offer your customers stored-value gift cards for pre-defined
dollar values as well as variable-value cards and rechargeable cards. The program is available to
small businesses as the Moneris Gift Card program and to national chains as a customized program.
• Loyalty Points: This program allows you to reward customer loyalty by awarding points based on
the dollar value of purchases a cardholder makes. The program is available to small businesses as the
Moneris Loyalty Card program and to national chains as a customized program.
All transactions, and administrative and configuration functions begin at the GIFT & LOYALTY
transactions menu.
8.1. Enabling Ernex
To enable an Ernex program on your terminal:
1. Contact Moneris Solutions
.
If you wish to have a gift or loyalty program set up for a national chain, you will also need to contact
Ernex.
2. Initialize the terminal
to the Moneris Host.
3. Key in the Ernex parameter values:
a. Key in your Moneris Merchant ID, Moneris Terminal ID and Ernex Terminal ID.
b. Key in the Ernex device type: 7O (capital letter “o”).
c. Key in the Ernex Route Code: 67.
4. Initialize the terminal
to the Ernex Host.
8.2. Ernex Transactions
8.2.1. Activate or Load Value on an Ernex Card
To activate or load additional value on a Moneris gift card:
1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Activate/Load.
The "Swipe or Enter Card" prompt appears.
3a. Swipe the gift or loyalty card.
OR
3b. Key in the loyalty card number and press OK.
The terminal displays the last four digits of the card number.
If the "Enter CVC" prompt appears, key in the 3-digit validation code on the back of the card and press
OK.
If the "Clerk ID" prompt appears, key in the Clerk ID and press OK.