Specifications

8. The Ernex Programs
Moneris Vx810 Duet Operating Manual v1.1.01 87
2. Select Void.
The "Password:" prompt appears.
3. Key in the manager password and press OK.
The "Swipe or Enter Card" prompt appears.
4. Swipe the gift or loyalty card.
If the "Enter CVC" prompt appears, key in the 3-digit validation code on the back of the card and press
OK.
If the "Clerk ID" prompt appears, key in the Clerk ID and press OK.
The "Ernex Ref Number" prompt appears.
5. Key in the original reference number from the gift card or loyalty card transaction receipt and press
OK.
If the "Invoice Number" prompt appears, key in the Invoice Number and press OK.
The terminal displays "Approved" and prints the Customer Copy of the receipt, then the "Press OK key"
prompt appears.
6. Press OK to print the Merchant Copy of the receipt and return to the GIFT & LOYALTY transactions
menu.
8.2.4. Ernex Card Inquiry
Display or print a Moneris gift card or loyalty card balance and expiry date.
To process and Ernex card inquiry:
1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Card Inquiry.
The "Swipe or Enter Card" prompt appears.
3a. Swipe the gift card or loyalty card.
OR
3b. Key in the gift card number or the loyalty card number and press OK.
The terminal displays the last four digits of the card number.
If the "Enter CVC" prompt appears, key in the 3-digit validation code on the back of the card and press
OK.
If the "Clerk ID" prompt appears, key in the Clerk ID and press OK.
The "Card Inquiry 000 Inquiry Complete" prompt appears.
4. Press OK.
The terminal displays the Card Balance and Card Status then the "Press OK key" prompt appears.
5. Press OK.
The "Print Receipt?" prompt appears.
6. To print the receipt, select Yes.
OR
To skip printing the receipt, select No.
The terminal returns to the GIFT & LOYALTY transactions menu.