Specifications

8. The Ernex Programs
Moneris Vx810 Duet Operating Manual v1.1.01 89
7. Press OK to print the Merchant Copy of the receipt and return to the GIFT & LOYALTY transactions
menu.
8.3.2. Deactivate an Ernex Gift Card
Follow the procedure below to deactivate a Moneris gift card.
IMPORTANT: Once the gift card is deactivated, it can never be used again.
To deactivate a Moneris gift card:
1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Deactivate.
The "Swipe or Enter Card" prompt appears.
3. Swipe the gift card.
The terminal displays the last four digits of the card number then the "Enter CVC" prompt appears.
4. Key in the 3-digit validation code on the back of the card and press OK.
If the "Clerk ID" prompt appears, key in the Clerk ID and press OK.
If prompted, key in the additional transaction information and press OK.
If the "Invoice Number" prompt appears, key in the Invoice Number and press OK.
The terminal displays "Approved" and prints the Customer Copy of the receipt then displays "Press OK
key".
5. Press OK to print the Merchant Copy of the receipt.
The "Transfer Balance to New Card?" prompt appears.
6a. To move the remaining balance to a new gift card:
a. Select Yes.
b. Proceed with step 3 in the Activation
instructions using the new gift card.
IMPORTANT: A balance can be transferred only from and to variable amount gift cards.
6b. To deactivate the card and delete the balance:
a. Select No.
The gift card can no longer be used.
The terminal returns to the GIFT & LOYALTY transactions menu.
8.3.3. Ernex Refund With a Gift Card
Follow the procedure below to refund a gift card transaction. This credits a cardholder’s gift card for a
previous gift card Purchase transaction.
To process an Ernex Refund with a gift card:
1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Refund.
The "Total Amount" prompt appears.
3. Key in the refund amount and press OK.
The "Swipe or Enter Card" prompt appears.
4. Swipe the gift card.
The "Enter CVC" prompt appears.