Specifications
8. The Ernex Programs
Moneris Vx810 Duet Operating Manual v1.1.01 91
The terminal displays "Approved" and prints the Customer Copy of the receipt then the "Press OK key"
prompt appears.
6. Press OK to print the Merchant Copy of the receipt and return to the GIFT & LOYALTY transactions
menu.
8.4.2. Deactivate an Ernex Loyalty Card
Follow the procedure below to deactivate a Moneris loyalty card.
IMPORTANT: Once the loyalty card is deactivated, it can never be used again.
To deactivate an Ernex loyalty card:
1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Deactivate.
The "Swipe or Enter Card" prompt appears.
3. Swipe the loyalty card.
OR
Key in the loyalty card number and press OK.
The terminal displays the last four digits of the card number.
If the "Clerk ID" prompt appears, key in the clerk ID and press OK.
If prompted, key in the additional transaction information and press OK.
If the "Invoice Number" prompt appears, key in the Invoice number and press OK.
The terminal displays "Approved" and prints the customer copy of the receipt then displays "Press OK
key".
4. Press OK to print the merchant copy of the receipt and returns to the GIFT & LOYALTY transactions
menu.
8.4.3. Refund with an Ernex Loyalty Card
Follow this procedure to remove points from a cardholder’s account when a Purchase that qualified for
points is refunded (see Transaction Procedures
).
To process a Refund with an Ernex loyalty card:
1. Complete the Refund transaction
.
2. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
3. Select Refund.
The "Total Amount" prompt appears.
4. Key in the refund amount and press OK.
The "Swipe or Enter Card" prompt appears.
5. Swipe the loyalty card.
OR
Key in the card number and press OK.
If the "Clerk ID" prompt appears, key in the Clerk ID and press OK.
If prompted, key in the additional transaction information and press OK.
If the "Benefit Amt" prompt appears, key in the benefit amount from the original loyalty card
transaction receipt and press OK.