User Guide Verizon Internet Gateway
1. Inside the box 1 2. Your 5G NR Home Router 2 3. Setting Up Your 5G NR Home Router 6 3.1 Positioning your router 7 3.2 Setup requirements 7 4. Login to Your Home Router 4.1 Connect by Mobile App Login to the Web User Interface 4.2 8 8 9 Connect by computer 10 Login to the Web User Interface 11 5. Web User Interface 12 5.1 Home 13 5.2 Wi-Fi Settings 15 Advanced 16 2.4GHz / 5GHz 17 Guest 20 Statistics 22 WPS 23 5.3 Parental Control 24 5.
LAN 32 IPv6 34 Client List 34 5.5 Device Settings 35 Admin Settings 36 Date & Time 37 Backup / Restore 38 Firmware 39 5.6 Diagnostic 40 5.7 Security 41 Firewall 42 IP / MAC Binding 43 Access Control 45 5.8 NAT Forwarding 47 DMZ 48 UPnP 49 ALG 50 Virtual Servers 52 5.9 QoS 54 6. Troubleshooting 55 7.
1. Inside the box Inside the product package you should find the following items: 1) LTE Home router 2) Power adapter 3) Ethernet cable Contact Verizon if any item is missing or damaged.
2. Your 5G NR Home Router Front: The logo, LED indicator LED LEDs The LEDs indicate the system and connection status, and WPS activity.
Back: WPS Button
Bottom: DC Jack, 2 x LAN Ethernet ports, SIM card slot, Reset button Lan Ports DC Jack Reset button SIM card slot
Reset Button Slide the needle tool into the hole and push the reset button for more than 3 seconds to perform a factory reset (resets all settings back to factory defaults) WPS Press the WPS button on the button of the router to activate WPS. WPS is an easy way to add Wi-Fi devices to your network. Refer to Wi-Fi Settings > WPS for more information.
3. Setting Up Your 5G NR Home Router Disconnect any existing router from your network before installation. 1. Plug the router into a power outlet with the included power adapter. 2. Wait for a couple of minutes for the router to power up, and then go to 4. Login to your LTE Home Router to login to your router and configure settings such as Wi-Fi security.
3.1 Positioning your router For the best wireless signal transmission from the router to your network devices: - 3.2 Place the router in a central area. Keep the router away from metal obstructions and away from direct sunlight. Keep the router away from 802.11g or 20MHz only Wi-Fi devices, 2.
4. Login to Your Home Router You can configure your router’s network settings by computer or mobile app, using the Web User Interface (Web UI). First connect to your router, then access the Web UI, as shown below. Your router is pre-set with WPA2 security, but it’s recommended to immediately change the default Wi-Fi password, as well as the Web UI login password. 4.1 Connect by Mobile App 1. Scan available Wi-Fi networks with your mobile device: 2.
Login to the Web User Interface 1. 2. Open the Verizon router App. Log in using the default username: admin and password: admin 3. Go to Wi-Fi Settings to change your Wi-Fi password and Device Settings > Admin Password to change your Web UI login password, and remember to save your settings. Check 5. Web User Interface in this guide for more information about your router’s settings. 4.
4.2 Connect by computer 1. Scan available Wi-Fi networks with your computer. 2. Select either of the networks named: Verizon_xxxxxx 3. Enter your password, which can be found on your router’s product label 4. If preferred, you can use an Ethernet cable to connect your computer to the router’s LAN port for configuration (instead of Wi-Fi). Simply connect the two devices’ LAN ports by Ethernet cable.
Login to the Web User Interface 1. 2. Open a web browser and enter the router’s default address http://192.168.0.1 in the address bar. Log in to the Web UI using the default username: admin and password: admin 3. Go to Wi-Fi Settings to change your Wi-Fi password and Device Settings > Admin Password to change your Web UI login password, and remember to save your settings. Check 5. Web User Interface in this guide for more information about your router’s settings. 4.
5. Web User Interface Your router’s Web User Interface (Web UI) allows you to setup and configure its various functions. Menu Save Use the left side menu to navigate: Remember to save your settings with the save button after making changes.
5.1 Home > Home The Home page shows a snapshot of your network status and key system information. Network Status should display Connected to indicate an LTE connection. If you don’t see this, check the router’s LEDs and refer to Troubleshooting to diagnose the problem.
System Information Network Status WPS IP Address MAC Address Software Version Displays the MAC address of your router. A MAC Address is a unique fixed identifier for any device on a network. Specify the IP address here. This IP address will be assigned to your router and will replace the default IP address. Specify a subnet mask. The default value is 255.255.255.0 Displays the MAC address of your router. A MAC Address is a unique fixed identifier for any device on a network.
5.2 Wi-Fi Settings The Wi-Fi Settings screen displays advanced settings for your router’s Wi-Fi.
Advanced Wi-Fi Settings > Advanced The advanced page including the Mesh and Band Steering settings. You can enable the Mesh function to connect the other RE devices easily. The Band Steering function is default enable. It can detect clients capable of 5 GHz operation and steers them to that frequency which leaves the more crowded 2.4 GHz band available for legacy clients.
2.4GHz / 5GHz Wi-Fi Settings > 2.4GHz / 5GHz The router is dual-band and uses two Wi-Fi frequencies (2.4GHz & 5GHz) for better wireless performance on your devices. You can edit advanced settings for 2.4GHz or 5GHz frequency bands by selecting the respective tab. Please be noted, if the Band steering is enabled, you cannot edit the settings in the 2.4GHz or 5GHz page individually.
2.4 / 5 GHz Wi-Fi Settings Wi-Fi 2.4GHz/5GHz Wi-Fi Name (SSID) Hide SSID Wi-Fi Password Security Version Encryption Toggle to enable or disable this Wi-Fi frequency. This is the name of your Wi-Fi network for identification, also sometimes referred to as “SSID”. The SSID can consist of any combination of up to 32 alphanumerical characters. Check the box to hide your SSID.
Channel Bandwidth setting from the drop-down menu. Changing radio channel can improve Wi-Fi signal depending on how crowded the channel is with other radio signals and interference. Set the channel bandwidth: 20MHz (lower performance but less interference), 40MHz (better performance but likely more interference), or Auto (automatically select based on interference level). The 5GHz page 20/40/80/160MHz is the same.
Guest > Wi-Fi Settings > Guest You can setup additional “Guest” Wi-Fi networks (2.4GHz and/or 5GHz) so guest users can enjoy Wi-Fi connectivity without accessing your primary networks. The “Guest” tab displays settings for your guest Wi-Fi networks. Guest Guest Network Toggle to enable or disable all guest networks.
2.4GHz / 5GHz Guest Network Wi-Fi Name (SSID) Hide SSID Wi-Fi Password Security Version Encryption Toggle to enable or disable guest network for displayed frequency, either 2.4GHz or 5GHz. This is the name of your Wi-Fi network for identification, also sometimes referred to as “SSID”. The SSID can consist of any combination of up to 32 alphanumerical characters. Check the box to hide your SSID.
Statistics > Wi-Fi Settings > Statistics The Statistics displays the client devices which connect via Wi-Fi. The list can sort by MAC address, Band or Mode.
WPS > Wi-Fi Settings > WPS Wi-Fi Protected Setup (WPS) is a simple way to establish connections between WPS compatible devices. WPS can be activated on compatible devices by pushing a WPS button on the device or from within the device’s firmware/configuration interface (known as PBC or “Push Button Configuration”). When WPS is activated in the correct manner and at the correct time for two compatible devices, they will automatically connect.
5.3 Parental Control > Parental Control The Parental Control feature allows you to restrict Internet access to selected devices on your network at specified times e.g. disabling Internet access for a child’s smartphone.
1. 2. 3. 4. 5. Click Add New to add and setup a new device for parental controls. Toggle Enable This Entry to enable/disable this parental control setup. Toggle Schedule Internet Access to enable/disable the schedule for Internet access: Select a device from the Client menu or enter the MAC address manually below. Specify a Device Name and enter a Description of the device for easy reference. 6.
5.4 Network > Network The Network menu provides quick links to the networking functions of your router. When you select the Network menu, the Network Map page is displayed as below.
Network Map > Network > Network Map The network map provides a visual overview and status information of the network and devices on the network, with quick links to LAN & WAN settings and connected device / client lists. Green check marks indicate everything is working correctly.
Status > Network > Status Network Status displays the status of the network across six categories: Internet v4, Internet v6, LTE, LAN, Wireless & System Information. Internet v4 Displays IPv4 Wide Area Network WAN information about your router’s LTE connection. IPv4 is the default Internet protocol widely used across the Internet. Internet v6 Displays IPv6 Wide Area Network WAN information about your router’s LTE connection.
which is not yet widely supported. To setup IPv6 go to Network > IPv6. Cellular Displays Cellular information including operator name, SIM status…etc. To edit Cellular settings, go to Network > Cellular. LAN Displays the router’s Local Area Network (LAN) information including MAC Address, IP Address and Subnet Mask, and DHCP Server status. To edit LAN settings go to Network > LAN. Wireless 2.4GHz & 5GHz Displays your router’s Wi-Fi information for both 2.4GHz & 5GHz frequencies.
Cellular Traffic Query > Network > Cellular Traffic Query Traffic Query displays your network data usage, with upload, download and total traffic displayed in MB. Ensure that your router’s date and time settings are correct in Device Settings > Date / Time for accurate Monthly usage information.
Cellular > Network > Cellular Cellular settings are pre-configured by default. You can disconnect the Cellular connection using the Disconnect button if needed, and the connection and SIM status are displayed accordingly. It’s not recommended to modify APN Setting unless instructed by your ISP.
LAN > Network > LAN The LAN Settings page allows you to configure your router on your Local Area Network (LAN). You can specify a static IP address for your router, and configure your router as a DHCP server to assign IP addresses to other devices on your LAN.
Basic MAC Address IP Address Subnet Mask Displays the MAC address of your router. A MAC address is a unique fixed identifier for every device on a network. Specify the IP address here. This IP address will be assigned to your router and will replace the default IP address. Specify a subnet mask. The default value is 255.255.255.0 Advanced DHCP IP Address Pool Address Lease Time Primary DNS Address Secondary DNS Address Toggle the switch to enable or disable DHCP server.
IPv6 > Network > IPv6 This wireless router supports IPv6 addressing: a system that supports more IP addresses. Here can enable the IPv6 address support. Client List > Network > Client List Displays all devices (clients) connected to your router, by Ethernet (LAN) or Wi-Fi (wireless) e.g. laptops, smartphones. The device name, MAC address and IP address is listed for each device. Click Edit to edit the client name to help identify the device.
5.5 Device Settings > Device Settings Various administrative functions of your router can be configured from the Device Settings menu, including the Web UI login password, router date & time settings, backup, router firmware and system logs.
Admin Settings > Device Settings > Admin Settings The administration function allows you to change the login password for the router’s Web UI. It’s essential to change this password for the security of your router. Use hard-to-guess password which include combinations of numbers, letters and symbols, and change your password regularly. 1. 2. Enter the current password for authentication. Enter your name password in the New Password field and again to confirm, and choose Save to save the new settings.
Date & Time > Device Settings > Date & Time Set the date and time for your router. You can use a Simple Network Time Protocol (SNTP) which synchronizes the date and time with public time servers, or the router can get the date and time automatically based on your selected time zone. 1. 2. 3. Select Automatically or SNTP for the mode. For automatic, select your time zone from the drop-down menu. For SNTP, to synchronize date and time with public time servers, enter the NTP Servers.
Backup / Restore > Device Settings > Backup / Restore The Backup / Restore page enables you to save/backup the router’s current settings as a file to your local computer, or restore your router to previously saved settings by loading a backed up file. You can also reset the router back to factory default settings. If the router malfunctions or is not responding, then it is recommended that you first reboot the device, and if still experiencing problems reset the device back to its factory default settings.
Backup Save a copy of your current settings Restore Restore saved settings from a file Factory Default Restore Revert all the settings to their default values. Click the Backup button to save the settings file to your local computer. Choose Select File to locate a previously saved settings file on your computer and select it to load the file to your router. Select Factory Restore to revert your router to its original factory default state. This resets all settings.
5.6 Diagnostic > Diagnostic You can run Ping & Traceroute diagnostic tests with the router. Enter the IP address to use for the test and click Start, results are displayed in the box.
5.7 Security > Security Use the Security menu to configure various security functions if needed, including Firewall, IP/MAC Binding and Access Control.
Firewall > Security > Firewall The router features a built-in firewall that provides protection to your network from unauthorized intrusions from the Internet. The firewall features four modules which can be enabled or disabled using the switches. SPI Firewall Stateful Packet Inspection (SPI) firewall protection means only packets matching a known active connection will be allowed by the firewall, and others will be rejected.
IP / MAC Binding > Security > IP / MAC Binding IP/MAC Binding allows you to reserve a static IP address for a device on the network, rather than being assigned a new (dynamic) IP address by the router’s DHCP Server every time the device connects to the router. Static IP addresses can be useful for using various services on the local network. Every device is identified by a unique MAC address, and the IP address can be bound to the MAC address. 1. 2. 3. 4. Switch IP/MAC Binding on using the toggle switch.
Access Control > Security > Access Control Access Control is a security feature that can help to prevent unauthorized users from connecting to your router. You can define a list of network devices permitted (whitelist) or denied (blacklist) to connect to the router. Devices are each identified by their unique MAC address or IP address. 1. 2. 3. 4. Switch Access Control on using the switch. Select Blacklist (not permitted) or Whitelist (permitted), and click Add New.
5.8 NAT Forwarding > NAT Forwarding Functions in the Network Address Translation (NAT) Forwarding menu can improve network performance and security.
DMZ > NAT Forwarding > DMZ A Demilitarized Zone (DMZ) is an isolated area in your local network where a computer runs outside the firewall and receives/intercepts all incoming Internet traffic. This can provide an extra layer of security to the rest of the network, or can be useful if a network client PC cannot run an application properly from behind an NAT firewall. However since it opens the client up to unrestricted two-way access this computer is vulnerable.
UPnP > NAT Forwarding > UPnP Universal plug-and-play (UPnP) is a set of networking protocols which enables network devices to communicate and automatically establish working configurations with each other, such as computers, printers, mobile devices etc. It’s typically used for data sharing, communications and entertainment purposes, although sometimes not preferred due to security concerns. Some devices may require UPnP to be enabled to function properly.
ALG > NAT Forwarding > ALG Application Level Router (ALG) settings are advanced functions that can resolve issues where services are disrupted by the firewall. Each ALG module is a security component that augments the firewall. Services such as VPNs or Virtual Servers may require ALG modules enabled. By default all ALG modules are active. Use the switches to disable any ALG module required. ALG Settings are recommended for expert users only.
IPSec Pass-Through FTP ALG TFTP ALG RTSP ALG SIP ALG or as part of the delivery of services by ISPs. Internet Protocol Security (IPsec) is a protocol suite for securing Internet Protocol (IP) communications by authenticating and encrypting each IP packet of a communication session. File Transfer Protocol is a widely and commonly used method of exchanging files over IP networks. The FTP ALG monitors PORT, PASV, and 227 commands.
Virtual Servers > NAT Forwarding > Virtual Servers This function allows you to set up an internet service on a local computer, without exposing the local computer to the internet. Internet traffic is directed to a specific port or range of ports on a device or devices on your local network. You can also build various sets of port redirection, to provide various internet services on different local computers via a single Internet IP address.
Service Type External Port Start Client Internal IP Internal Port Protocol Specify the service type e.g. HTTP, FTP etc. Specify the external/public port to access the computer on your local network. Select whether to manually assign Internal (Private) IP & Port. Enter the IP address of the computer on your local network. Specify the internal/private port you wish to use on the computer in your local network. Select the connection protocol: TCP, UDP or All.
5.9 QoS > QoS > Quality of Service Quality of Service (QoS) is the manipulation of traffic. If you wish to limit the amount of bandwidth that connected devices can use. Enable Qos then click Add New can add the device to limit the Upload/Download bandwidth. Click Edit can modify the exist device limit bandwidth.
6. Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Where can I get more help? Visit support.verizon.com/router to find your nearest Verizon store or for 24/7 help with live chat and device-specific support.
7. Technical Specification General Technical Standard LTE Category 18, 5G NR Sub 6 Frequency band LTE Band: B2/B4/B5/B13/B48/B66, DL 4x4 MIMO 5G Band: 256 QAM, DL 4x4 MIMO n2/n5/n66/n77 Wi-Fi Standard 802.
Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
