Verizon Wireless Network Extender for Business User Manual Please read this manual before operating your device, and keep it for future reference. Downloaded from www.Manualslib.
Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Device, including but not limited to, accessories, parts, or software relating there to (the “Network Extender for Business”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
Table of Contents Section 1: Getting Started .............................................................................................................................................................................................................................................. 2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 1: Getting Started Introduction The Network Extender for Business enhances the in-building Verizon Wireless Network experience. This User Guide introduces the Verizon Wireless Network Extender for Business device.
2. Heat Vents provide passive ventilation for the Network Extender for Business and allow for dissipation of internally generated heat. Note: The Network Extender for Business needs to remain vertical and in a well-ventilated location. The vertical position allows proper air flow to the internal components. 3. DC 12V Power Port provides power to the Network Extender for Business when connected to the AC power supply and cord (included). Warning!: Only use the provided power cord and supply.
1HWZRUN ([WHQGHU IRU %XVLQHVV 3R Z 6 HU XS SO\ 3R U ZH &R UG (WKHUQHW &DEOH 5RXWHU 2. Plug the power supply connector into the DC 12V power port located at the rear of the Network Extender for Business (3). 3. Insert one end of the power cord into the power supply and then plug the other end into an available power outlet (4). 4.
Section 2: Using Your Device Additional Setup Information This section provides an overview of the product, activation, and how to contact Verizon Wireless for assistance with service and the Network Extender for Business. Figure 1 : Network with NAT/PAT The Network Extender for Business facilitates the delivery of secure cellular traffic through the Internet to the Verizon Wireless network, which then routes the signal to the desired party.
In addition to the ports specified above, the table below details the FQDNs (Fully Qualified Domain Names) and the associated IP Address of the Domain Name. The Network Extender for Business solution requires access to each of the items listed below in order to deliver service. IP Address FQDN 209.210.15.73 GPS Server (gps.vzwfemto.com) 69.78.95.193 Security Gateway (sg.vzwfemto.com) 66.174.71.40 Figure 2 below shows an example of a network that performs NAT/PAT on traffic leaving the LAN.
• In a typical cubicle office environment, the units need to be placed 85 feet apart. • In a typical open warehouse, the units need to be placed 120 feet apart. • In a heavily obstructed environment, the units need to be placed 60 feet apart. Unit 1 Unit 2 Spacing Note: The first unit powered up needs to be placed at the entrance of the building. Clustering Setup To set up clustering, the following steps must be taken. Note: Follow the power-up guidelines as previously noted. 1.
Accessing the Web Server Interface with the Default IP Address In the event that DHCP is not enabled, the following IP address is assigned to the Network Extender for Business. 192.168.1.10 Each Network Extender for Business is configured at the factory with the same user name and password, which are case sensitive: User Name: administrator Password: enterpriseFemt0 (zero at end) Web Server Configuration Guide IP Networks Configuration This screen shows the current IP configuration of the device.
Changing the User Name and Password Click on the user name/password option of “NE Management” tab to change the user name and password for access to the web server. This default user name and password can easily be determined by anyone who can access the Internet and look at this manual. In order to prevent disruption of service you should assign a different user name and password for the devices you plan to deploy at your business site. Note: Usage of a strong password is recommended.
IP Parameters The IP Parameters drop-down menu allows you to configure the static IP configuration as well as DSCP tagging. Note: Before configuring your IP Parameters, you must disable DHCP. IP Address The IP address menu allows configuration of the IPv4 address. Note: This parameter is REQUIRED for static IP Address assignment. Subnet Mask The subnet Mask Menu allows configuration of the sub net mask. Note: This parameter is REQUIRED for static IP Address assignment. 10 Downloaded from www.Manualslib.
Default Gateway The Default Gateway allows configuration of the Default Gateway (router). Note: This parameter is REQUIRED for static IP Address assignment. DNS 1, DNS 2, DNS3 The DNS 1-3 interfaces allow the ability to statically configure up to 3 DNS servers. Note: DNS1 is REQUIRED for static IP Address assignment. Using Your Device Downloaded from www.Manualslib.
DSCP Use The DSCP Use Interface allows configuration if DSCP tagging should be enabled or not. DSCP allows the IT Administrator to set the outbound packets from the Network Extender for Business with a particular diffserv setting. Once set, LAN infrastructure downstream can react appropriately. Note that all voice and data traffic is tagged with the same setting. DSCP The DSCP page allows configuration of the DSCP value to tag outbound packets that are sent from the Network Extender for Business.
Cluster Mode Page The Network Extender for Business solution is a self install and self configuring system. However, there might be a situation in which the configuration should be modified. The Cluster Mode Page allows you to configure the cluster configuration. There are three choices (Standalone, Ingress and Non-Ingress). Standalone is used for a single unit at a physical site. The Cluster Mode Page allows you to configure the cluster configuration by selecting the Ingress Unit.
Changing the Ingress Member of the Cluster To choose another member of the cluster to take on the Ingress role, log into the selected member's web server and simply change from Non-Ingress to Ingress. The Verizon Network will automatically update the original Ingress member to Non-Ingress. Cluster Members Page The Cluster Members Page displays the roles of the other units of the Cluster. Note: For more information regarding clustering, see “Clustering Guidelines” on page 6.
If the Network Extender for Business has been configured for a static IP Address, a check will be performed prior to rebooting the device to verify all the required IP Parameters have been provided. If any are missing, an error message will be displayed and the reboot aborted. The following IP Parameters are required for static IP assignment: • IP Address • Sub net Mask • Default Gateway • DNS 1 Using Your Device Downloaded from www.Manualslib.
Reset Tool A Java-based reset tool is available to reset the device to factory settings.The reset tool might be needed in the event that the customized username and/or password is misplaced or forgotten. The reset tool acts as a 'reset button', but can be used remotely without handling the unit. Reset Tool Network Configuration The tool must be run from a host (PC, workstation, laptop) with an IP address is contained within the same subnet range as configured in the Network Extender for Business.
• STATIC_DNS2= NULL • STATIC_DNS= NULL • STATIC_WINS= NULL • DSCP_USE=ON • DSCP_VALUE= 46 • FOREIGN_USER_THROTTLING=OFF • Web Access Admin=administrator • Web Access Passwd=enterpriseFemt0 Maintenance Notes These notes should be carefully reviewed before using the Network Extender for Business: • See “General Precautions” on page 25. • Only connect the Network Extender for Business’s power plug to a 110–125 VAC outlet. Note: The use of a surge protector is recommended.
Section 3: External GPS Antenna If the Verizon Wireless Network Extender for Business cannot receive a Global Positioning System (GPS) signal, it may be necessary to improve the reception by installing and then positioning the external GPS antenna. This section outlines the installation and relocation of this GPS antenna. Antenna Installation In some cases, because of its current location, the Network Extender for Business’s GPS antenna may not receive an active GPS signal.
Section 4: Troubleshooting This section provides troubleshooting tips and techniques. For more information, please visit us online at www.verizonwireless.com/support. • Power LED is not Illuminating – Ensure that one end of the power cord is securely connected to an active outlet and that the other end is properly connected to the power supply. – Ensure the power connector is securely inserted into the rear DC 12V port on the back of the Network Extender for Business.
If the Network Extender for Business is configured to use DHCP and does not receive a response from the DHCP server after several retries, the device will assign itself the default IP address and then try to auto-reboot every 10 minutes. This 10 minute period allows a network administrator time to configure the device.
Section 5: LED Guide Purpose of Each LED The Network Extender for Business has 4 LEDs which are distinctly visible and labeled. The LED color could be either red or blue. Solid color indicates a permanent state and blinking LED indicates a transient state unless there is a failure. A solid red LED usually indicates some issue while solid blue LED indicates normal operation. The figure below shows the location of all the four LEDs.
Fast Blinking BLUE NA NA NA Indicates traffic activity (voice or data) on the NE. Solid Magenta Internal power failure NE is in POST progress GPSR Communication failure alarm issued NA Solid Green NA 1x is In-service but DO NA is in error NA Slow Blinking Green NA Software download in NA progress. LED stays the same until the Network Extender for Business ready for a restart.
Solid BLUE Fast blinking RED X Solid System • Reason: • Check AAA provisioning. BLUE Failure. Failure to setup VPN. • Check SG health. • Cause: • Check DNS. AAA provisioning, SG or DNS issue. • Symptom: Network Extender for Business restarts every 5 minutes. Solid BLUE Slow blinking RED Solid Solid System • Reason: BLUE BLUE Failure. Configuration file download failure. Escalate the issue to next level of support. • Cause: Slow internet connection.
Section 6: Network Extender for Business Acronym Table Acronym Table for Verizon Wireless Network Extender for Business Acronym Term 1x CDMA-2000 AGPS Advanced GPS A-GPS Assisted GPS ANSI American National Standards Institute CDMA Code Division Multiple Access DHCP Dynamic Host Configuration Protocol DNS Domain Name System DSCP Differentiated Services Code Point ESP Enhanced Security Payload Protocol EVDO Evolution Data Optimized FA Frequency Allocation GPS Global Positioning System
Section 7: Important Safety Information This user guide contains important operational and safety information that will help you safely use your Network Extender for Business. General Precautions There are several simple guidelines to operating your Network Extender for Business properly and maintaining safe, satisfactory service. • Avoid exposing your Network Extender for Business to rain or liquid spills. If your device does get wet, immediately turn the power off and remove the power connector.
5. This product should be operated using the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. 6. Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord. 7. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. 8.
Section 8: Warranty Information Your Verizon Wireless Network Extender for Business has been designed to provide reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your Network Extender for Business, please visit www.verizonwireless.com or call Verizon Wireless Customer Service at (800) 922-0204 or *611 from your Verizon Wireless mobile phone.
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Index A Acronym Table for Verizon Wireless Network Extender for Business 24 Additional Setup Information 5 Antenna 18 C Components Front View 2 Rear View 2 D Default Gateway 11 E E911 3 G , Getting Started 2 24 GPS Antenna Installation 18 Mini-coax Connector 18 Port 18 H Heat Vents 3 I Introduction 2 L LED GPS 2 Power 2 System 2 WAN 2 LED Combinations 22 LED Guide 21 LED Status Indicators 21 M Maintenance Notes 17 N Network Extender Basics 7 Features 2 Front View 2 Rear View 2 Network Extender fo