User Guide Verizon 4G LTE Broadband Router
Verizon 4G LTE Broadband Router No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc.
Contents Chapter 1 Setting Up Your Router Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Router Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Router Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Router Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verizon 4G LTE Broadband Router Chapter 4 Manage Your Network Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Change the Default Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Change the Administrator Sign In Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Back Up or Restore Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verizon 4G LTE Broadband Router Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Restore the Default Configuration and Password. . . . . . . . . . . . . . . . . . . . . . . . .
1. Setting Up Your Router 1 This chapter describes how to set up your Verizon 4G LTE Broadband Router and establish an Internet connection. • Hardware Features • Assemble the Router • Place the Router • Connect Wi-Fi Devices to Your Router • Sign In to Your Router • Configure Your Internet Settings Note: For more information about the topics that are covered in this guide, visit the support website at support.verizonwireless.com/clc. Note: For online help, click .
Verizon 4G LTE Broadband Router Hardware Features This section outlines the physical aspects of your router. Router Front Panel The router front panel contains control buttons and status LEDs. To verify status and connections, use the LEDs.
Verizon 4G LTE Broadband Router The following table describes each LED and button on the front panel of the router. Table 1. LED descriptions LED Activity WPS Wi-Fi Protected Setup (WPS) lets you connect to a secure Wi-Fi network without typing its password. Press the Wi-Fi Protected Setup (WPS) button on the router and, within two minutes, connect other Wi-Fi devices with WPS capability. For more information about this function, see Join Your Wireless Network on page 30.
Verizon 4G LTE Broadband Router Table 1. LED descriptions (continued) LED Activity Description Signal Quality Solid blue A strong signal is detected. Solid green A good signal is detected. Solid amber A weak signal is detected. Off No signal or service failure is detected. Router Back Panel The back panel of the router contains port connections.
Verizon 4G LTE Broadband Router Router Label Your router’s label indicates: • MAC address • Serial number • WPS security PIN • IMEI number • Factory default sign in information. • Wi-Fi Name and password unique to each router Wi-Fi Name and Password Computers, smartphones, and tablets that connect to the router wirelessly and do not support Wi-Fi Protected Setup (WPS) use a unique network name and password information to connect.
Verizon 4G LTE Broadband Router Assemble the Router To assemble the router, insert the SIM card and attach the antennas. Note: Make sure that you insert the SIM card before you turn on the router. If you turn on the router without a SIM card, the router might reboot. Insert the SIM Card 1. Install the 4G LTE SIM card. Note: The SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service.
Verizon 4G LTE Broadband Router Attach the Antennas Your router comes with two detachable antennas. These two external antennas are required for proper 4G LTE service. 1. Align the antennas with the antenna posts on your router. 2. Mount and secure the antennas on the threaded antenna posts by twisting the red, textured connectors. 3. Swivel the antennas in any direction for best fit.
Verizon 4G LTE Broadband Router 4. For best 4G LTE reception, position external antennas at right angles to each other. 90˚ Place the Router 1. Place your router in a central area. Here are some additional tips: • Position your router upright and near a power outlet in an easily accessible area. • Locate your router indoors where you receive a strong mobile broadband signal (preferably near a window) for best 4G LTE coverage. • Avoid physical obstructions whenever possible.
Verizon 4G LTE Broadband Router 3. Press the Power On/Off button. Power On/Off button Power input Connect Wi-Fi Devices to Your Router After you have assembled your router and powered it on, connect your smartphones, tablets, computers, or gaming consoles to the router. To connect Wi-Fi devices to your router: 1. Go to your computer, smartphone, or tablet’s settings or software managing wireless connections. 2. Scan for new or available Wi-Fi networks. 3. Locate your router’s Wi-Fi network.
Verizon 4G LTE Broadband Router Sign In to Your Router After setting up your router, use your web browser to sign in to the router to view or change its settings. Note: Your computer must be configured for Dynamic Host Configuration Protocol (DHCP). For help configuring DHCP, see your computer’s manual. If you remain inactive for five minutes during online setup, you will be automatically signed out.
Verizon 4G LTE Broadband Router The following screen appears. 3. Enter the Wi-Fi Admin Password printed on your router’s label. 4. In the Administrator login times out after idle for field, enter your desired number of minutes after which the router signs out of the webpage. 5. Click Sign In. To learn how to change the password, see Change the Default Password on page 45. Note: If you forget your password, restore your router to its factory default settings, which resets the password.
Verizon 4G LTE Broadband Router If WAN Ethernet broadband service is required, contact your Internet service provider for: • Your user name • Password • Network name You will also configure some or all of the settings described in the sections listed below: • 4G LTE Broadband Settings on page 16 (not required if you are using an WAN Ethernet broadband connection only).
Verizon 4G LTE Broadband Router 3. Adjust the settings as needed. The fields in this screen are described in the following table: Settings Description Connection Status Indicates the state of the Internet connection, for example, Disconnected, Negotiating, Detecting Modem, Connecting, or Connected. Network Mode Select one of the following: • Automatic (4G LTE, CDMA).
Verizon 4G LTE Broadband Router Switch Between 4G LTE Broadband and WAN Ethernet Broadband Mode To switch between 4G LTE broadband and WAN Ethernet broadband mode: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Broadband Settings. The following screen appears: 3. Change the Internet Connection Mode to Always use WAN Ethernet connection. 4. Specify how DNS servers are assigned. Select either Get Automatically from ISP or Use These DNS Servers.
Verizon 4G LTE Broadband Router WAN Ethernet Broadband Settings To manually configure your WAN Ethernet Broadband Internet settings: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced> WAN Ethernet Broadband Settings. The following screen appears: 3. Adjust the settings as needed. The fields in this screen are described in the following table: Settings Description Account Name (If Required) This name is also known as the host name or system name.
Verizon 4G LTE Broadband Router Settings Description Internet IP Address • • Router MAC Address • • • Get Dynamically From ISP. If you sign in to your service or your ISP did not provide you with a fixed IP address, the router finds an IP address for you automatically. Use Static IP Address. If you have a fixed (or static IP) address and your ISP has provided you with an IP address, enter the address, subnet mask, and gateway IP address into the correct fields. For example: - IP Address. 24.218.156.
Verizon 4G LTE Broadband Router The following screen appears: 3. Change the Internet Connection Mode to Use Ethernet connection first and if fails use Mobile Broadband connection. The Failover Detection Method buttons become available. 4. Select the failover detection method that determines if a failover occurs from the WAN Ethernet broadband connection to the 4G LTE broadband connection: • DNS lookup using WAN DNS Server.
Verizon 4G LTE Broadband Router 6. Click Apply. Note: After a failover occurs, if the WAN Ethernet broadband connection comes back up, the router switches back automatically to the WAN Ethernet broadband connection.
2. Plan Your Network and Configure Wireless Settings 2 For a wireless connection, your router and computer, smartphone, or tablet will need to have the same Wi-Fi network name and security settings. Verizon recommends that you use wireless security. Your router is preset with security features and uses a unique Wi-Fi network name and password. This information is printed on the router label and will be used to set up your Wi-Fi capable computers, smartphones, and tablets.
Verizon 4G LTE Broadband Router Plan Your Wireless Network Your router is preset with a: • Wi-Fi network name • Password • Security option The default Wi-Fi network name and password appear on the router label (see Router Label on page 9). Note: The default Wi-Fi network name and password are uniquely generated for every router. Verizon recommends that you do not change your default security settings.
Verizon 4G LTE Broadband Router • Away from large metal surfaces. • In the vertical position (as an example, see the figure in Router Back Panel on page 8). Range Guidelines Your wireless router has an indoor range of 300 feet (100 meters). Such distances can allow unauthorized connections to your network. Verizon recommends using the security features of your wireless router. Without using the router’s security features, your wireless data transmissions can be received by anyone within range.
Verizon 4G LTE Broadband Router The following screen appears: The settings for this screen are explained in the following table: Settings Wireless network Description Wi-Fi network name (SSID) The wireless network name can contain up to 32 case-sensitive characters. When more than one wireless network exists, network names provide a means for separating the traffic. To join a network, the user will need to know the network name.
Verizon 4G LTE Broadband Router Settings Security Options Description None Use this setting to establish wireless connectivity before setting up wireless security. WEP Use encryption keys and data encryption for data security. You can select 64 bit or 128-bit encryption. See Configure WEP on page 28. WPA-PSK (TKIP) Allow only computers configured with WPA to connect to your router. See Configure WPA, WPA2, or WPA + WPA2 on page 27.
Verizon 4G LTE Broadband Router Note: If you are using a wireless connection to configure wireless security settings, you will be disconnected when you click Apply. To modify your router settings, you will need to set up your wireless device to match the new security settings and reconnect to the network. To configure WPA or WPA2 in the router: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Wi-Fi > Wi-Fi Profile. 3.
Verizon 4G LTE Broadband Router To configure WEP data encryption: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Wi-Fi > Wi-Fi Profile. 3. In the Security Options section, select WEP: 4. Select an Authentication Type. Authentication is separate from data encryption. Select a type that requires a shared key but still leaves data transmissions unencrypted. Security is stronger if you use both the Shared Key and WEP encryption settings. 5.
Verizon 4G LTE Broadband Router • Key 1–Key 4: Manually enter the four data encryption keys. Enter 10 hexadecimal digits (any combination of 0–9, a–f). These values are not case-sensitive. The values must be identical on all computers and access points in your network. 7. Select the default key. Data transmissions are always encrypted using the default key. The other keys can be used only to decrypt received data. The four entries are turned off when WPA-PSK or WPA authentication is selected. 8.
Verizon 4G LTE Broadband Router To use the WPS Wizard to add your computer, smartphone, or tablets: 1. Sign in to the web user interface. 2. Select Router Settings > WiFi > Add WPS Client. 3. Click Next. 4. Select which setup method you want to use: • Push button: Either click the WPS symbol on this screen, or press the WPS button on the side of the router. Within two minutes, go to the wireless computer, smartphone, or tablet and press its WPS button to join the network without entering a password.
Verizon 4G LTE Broadband Router Add Wireless Devices That Do Not Support WPS If you set up your network with WPS, and now want to add a non-WPS device, you must manually change it. Because WPA randomly creates the Wi-Fi network name and password, they might be difficult to type or remember. That is one reason why the network is so secure. You can change the wireless settings so that they are easier for you to remember. However, you must set up the WPS-compatible computer, smartphone, or tablet again.
Verizon 4G LTE Broadband Router Advanced Wi-Fi Settings By default, any wireless device configured with the correct Wi-Fi network name and wireless security settings is allowed to connect to your wireless network. Use the options in the Advanced Wi-Fi Settings screen to further restrict wireless access to your network. • Turn off wireless connectivity completely: You can completely turn off the wireless portion of your router.
Verizon 4G LTE Broadband Router Specify the following settings: • • • Advanced Wi-Fi Settings: - Enable Wi-Fi Router Radio: Selected by default to turn on the wireless radio, allowing the router to broadcast the Internet wirelessly. Turning off the wireless radio can be helpful for configuration, network tuning, or troubleshooting. - Enable SSID Broadcast: By default, the router is set to broadcast its Wi-Fi network name.
Verizon 4G LTE Broadband Router To restrict connectivity based on MAC addresses: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Wi-Fi > Advanced Wi-Fi Settings and click Set Up Access List. The following screen appears: 3. To enable access control, select Turn Access Control On. Otherwise, access control is turned off by default so that any computer configured with the correct Wi-Fi network name can connect. 4.
Verizon 4G LTE Broadband Router 6. Click Add. Now, only computers, smartphones, and tablets on this list are allowed to connect wirelessly to the router. Note: You can also restrict access or connectivity using the Access Control screen. See Control Connected Devices Access on page 42.
3. Set Parental Controls 3 Your router provides various options for blocking Internet-based content and communications services. With parental controls features, your router prevents unwanted content from reaching your computers. Parental control options include: • Keyword blocking of HTTP traffic. • Outbound service blocking. Limits access from your Local Area Network (LAN) to Internet locations or services that you specify as off-limits. • Denial of service (DoS) protection.
Verizon 4G LTE Broadband Router Block Sites Your router lets you restrict access to Internet content based on web addresses. To block sites: 1. Sign in to the web user interface. 2. From the main menu, select Parental Controls > Block Sites. The following screen appears: 3. To turn on Keyword Blocking, select one of the following: • Never: Keyword blocking is always off, independent of scheduled settings. • Per Schedule: Keyword blocking turns on according to a schedule.
Verizon 4G LTE Broadband Router 6. Click Apply. 7. (Optional) Delete unwanted keywords or domains. a. Select the keyword from the list. b. Click Delete. c. Click Apply. 8. (Optional) Specify a trusted user. Specify one trusted user, which is a computer that is exempt from blocking and signing in. Because an IP address identifies the trusted user, you should configure that computer with a fixed IP address. a. Select Allow trusted IP address to visit blocked sites. b.
Verizon 4G LTE Broadband Router The following screen appears: 5. To create a custom service, do one of the following: • Select a service from the Service Type list. • Select User Defined and, in the Service/Type User Defined field, enter a name for the service you want to block. 6. Click Add to create the service. The service is listed in the Service Table on the Block Services screen. 7. Click Apply.
Verizon 4G LTE Broadband Router The following screen appears: 3. To block Internet keywords and services based on a schedule, select any of the following: • Every Day: Block access every day. • One or more days: Limits access completely for the selected days. • All Day: Limits access completely for the selected days. • Start Blocking/End Blocking: Limits access during specific times for the selected days. Set the time of day to block in 24-hour time format. For example, 10:30 a.m.
Verizon 4G LTE Broadband Router The following screen appears: 3. Select your time zone. Use this setting for the block schedule according to your local time zone and for time-stamping log entries. If your time zone uses daylight saving time, select Automatically adjust for daylight savings time. 4. Click Apply. Control Connected Devices Access Use access control to allow or block computers, smartphones, or tablets from connecting to your network.
Verizon 4G LTE Broadband Router To set up access control: 1. Sign in to the web user interface. 2. From the main menu, select Connected Devices > Block Devices. 3. To turn on access control, select Turn on Access Control. This lets you control connections to your network. You will need to select this check box before you can create an access rule and use the Allow and Block buttons. When not selected, all computers, smartphones, and tablets are allowed to connect, even if they are in the blocked list.
4. Manage Your Network 4 This chapter describes how to perform network management tasks with your Verizon 4G LTE Broadband Router. • Set Password • Back Up or Restore Router Settings • Traffic Meter • Router Status • View Connected Devices • View Access Logs • Perform Diagnostics Note: For help, click .
Verizon 4G LTE Broadband Router Set Password For security reasons, the router has its own user name and password, and will automatically disconnect if it has not been used in a while. Verizon recommends that you change your router password to a more secure password. The ideal password should follow these standards: • Contain no dictionary words from any language • Be a mixture of uppercase and lowercase letters, numbers, and symbols. Your password can be up to 30 characters.
Verizon 4G LTE Broadband Router Change the Administrator Sign In Time-Out For your security, access to the router configuration times out if it has not been used in a while. To change the Administrator time-out period: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Router > Router Admin Password. 3. Enter a number in the Administrator sign in times out after idle field. The suggested value is 60 minutes. 4. Click Apply.
Verizon 4G LTE Broadband Router Restore the Configuration from a File To restore the configuration: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Router > Backup and Restore. 3. Click Browse. 4. Locate and select the .cfg file. 5. Click Restore. The router resets the configuration settings. Reset Default Settings Use this feature to erase the router’s configuration settings and restore the factory default settings. To erase the configuration: 1.
Verizon 4G LTE Broadband Router 3. Click Erase. The router restarts with the default settings. After erasing, parameters are reset as: Table 2. Default settings Parameter Setting Router password password IP address 192.168.0.1 DHCP client status On Network name (SSID) Reset to network name (SSID) on router label Passphrase Reset to passphrase on router label See Router Label on page 9. For the factory default settings, see Appendix A, Factory Defaults.
Verizon 4G LTE Broadband Router To monitor traffic on your router: 1. Sign in to the web user interface. 2. From the main menu, select Data Usage. The following screen appears: 3. Select Enable Traffic Meter. 4. (Optional) Control the volume of Internet traffic. To control the volume of Internet traffic, use either the Traffic Volume Control feature or the Connection Time Control feature.
Verizon 4G LTE Broadband Router To start immediately, click Restart Counter Now. 8. In Traffic Control, specify if you will get a warning message before you have reached your monthly limit of MB or browsing hours. By default, the value is 0 and no warning message is sent. Select an alert for when you have reached the limit: • The Internet LED blinks green or amber. • The Internet connection is disconnected and disabled. 9. Click Apply. Click Refresh to update Traffic Statistics.
Verizon 4G LTE Broadband Router The following screen appears: The following information is shown: • Active Connection: The selected broadband connection (for example, 4G LTE broadband or WAN Ethernet broadband). • Account Name: The model of your router. • Firmware Version: Your router’s firmware version.
Verizon 4G LTE Broadband Router • • • WAN broadband: See Configure Your Internet Settings on page 15. - MAC Address: The MAC address used by your router’s WAN port. - IP Address: The modem’s IP address. If no address is shown, your router cannot connect to the Internet. - Network Type: DHCP Client. - IP Subnet Mask: The IP subnet mask used by your router’s Internet port. - Gateway IP Address: Your router’s IP address. - Domain Name Server: Your router’s DNS server IP address.
Verizon 4G LTE Broadband Router 3. To see your router usage statistics, click Show Statistics: The following information is shown for each port: • Status: The link status. Guest networks are 2, 3, and 4. • TxPkts: The number of packets sent on this port since reset or manual clear. • RxPkts: The number of packets received on this port since reset or manual clear. • Collisions: The number of collisions on this port since reset or manual clear.
Verizon 4G LTE Broadband Router The following information is shown for each Internet connection mode: • Mobile broadband Status. - • Connection Status: The status of your Internet connection. • No SIM card detected: No SIM card has been detected in your router. • Detecting Modem: Your router is detecting the modem. • Negotiating: The modem is negotiating with the network. • Attaching to Network: The modem is connecting to the network.
Verizon 4G LTE Broadband Router View Connected Devices The Attached Devices screen shows all computers, smartphones, and tablets that your router discovered on the local network. To see the attached devices: 1. Sign in to the web user interface. 2. From the main menu, select Connected Devices > Connected Devices.
Verizon 4G LTE Broadband Router 2. From the main menu, select About Router > Logs. 3. Click one of the following options: • Refresh: Updates the page with recent DHCP IP to MAC address activity. • Clear Log: Removes the messages from the page. • Save Log: Saves the log detail to a file. Perform Diagnostics The router has a diagnostics feature that helps you troubleshoot a network connection issue. To use diagnostics: 1. Sign in to the web user interface. 2.
Verizon 4G LTE Broadband Router Click the following options to perform diagnostic tests and actions: • Ping: Ping an IP address. • Lookup: A Domain Name Server (DNS) converts the Internet name such as www.netgear.com to an IP address. If you need the IP address of a server on the Internet, do a DNS lookup to find the IP address. • Display: View the internal routing table. Typically, technical support representatives use this information. • Reboot: Shut down and restart your router.
5. Advanced Router Settings 5 WARNING: Do not perform the following features without advanced network knowledge and experience. This chapter describes how to configure the advanced features of your Verizon 4G LTE Broadband Router. You will find these tasks under Router settings > Advanced after signing in to the router.
Verizon 4G LTE Broadband Router Wi-Fi Repeating Function WARNING: Your router is preset with the optimum settings. Verizon does not recommend changing these settings unless you are advised by Verizon support. An incorrect setting can disable your router.
Verizon 4G LTE Broadband Router 4. Select your preferred mode: • Wi-Fi Repeater: Your router communicates only with another base station–mode Wi-Fi device. You must enter the MAC address (physical address) of the other base station–mode Wi-Fi device. WEP or WPA-PSK (TKIP) should be used to protect this communication. • Wi-Fi Base Station: Select only if this router is the master for a group of repeater-mode Wi-Fi devices.
Verizon 4G LTE Broadband Router Example: Normal outbound traffic and the resulting inbound responses: 1. You open a browser, and your operating system assigns port number 5678 to this browser session. 2. You enter a website address into the URL field, and your computer creates a web page request message with the following information to your router. • Source address: Your computer’s IP address. • Source port number: 5678, which is the browser session. • Destination address: The website’s IP address.
Verizon 4G LTE Broadband Router Port Triggering to Open Incoming Ports Some application servers (such as FTP and IRC servers) send replies to multiple port numbers. Using the port triggering function of your router, you can tell your router to open more incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC), outlined in the process below: 1. Your computer connects to an IRC server at destination port 6667. 2.
Verizon 4G LTE Broadband Router Port Forwarding to Permit External Host Communications Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. Configure exceptions to this rule by using Port Forwarding. A typical application of port forwarding can be shown by reversing the Port Triggering example’s client-server relationship. In this case, a browser on a remote computer accesses a web server running on a computer in your local network.
Verizon 4G LTE Broadband Router How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Any computer on your network can use port triggering, although only one computer can use it at a time. • Port forwarding is configured for a single computer on your network. • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity.
Verizon 4G LTE Broadband Router • To add a service that is not in the list: a. Click Add Custom Application. b. Configure the settings described in the following table. Settings Description Service Name A descriptive service name Service Type Select TCP/UDP. Starting Port The incoming starting port number of the range of ports that are opened when triggered. Ending Port The incoming ending port number of the range of ports that are opened when triggered.
Verizon 4G LTE Broadband Router The following screen appears: 4. Click Add Service.
Verizon 4G LTE Broadband Router 5. Configure the settings described in the following table. Settings Description Service Name A descriptive service name. Service User Select Any to allow any computer on the Internet to use this service. Select Single address and enter the IP address of one computer to only allow a trusted computer. Service Type Select TCP/UDP. Triggering Port Enter the outbound traffic port’s number that opens the inbound ports.
Verizon 4G LTE Broadband Router To see or to change the WAN setup: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Firewall > Miscellaneous. 3. Specify the following settings: • Disable Port Scans and DoS Protections: This is cleared, letting the firewall protect your LAN against port scans and denial of service attacks. Select this check box only in special circumstances.
Verizon 4G LTE Broadband Router Set Up a Default DMZ Server WARNING: For security reasons, you should avoid using the default DMZ server feature. When a computer is designated as the default DMZ server, it loses much of the protection of the firewall and is exposed to many exploits from the Internet. If compromised, the computer can be used to attack your network. The default DMZ server feature is helpful when you are using applications that are incompatible with NAT.
Verizon 4G LTE Broadband Router LAN Setup The Local Area Network (LAN) Setup screen provides configuration of LAN IP services such as DHCP and Router Information Protocol (RIP). Your router’s default setup is to use private IP addresses on the LAN side, and to act as a DHCP server. The default LAN IP configuration is: • LAN IP address: 192.168.0.1 • Subnet mask: 255.255.255.
Verizon 4G LTE Broadband Router Note: The default DHCP and TCP/IP values work for most users. 3. Specify the following settings: • Device Name: Your router’s name. • LAN TCP/IP Setup: - IP Address: Your router’s LAN IP address. - IP Subnet Mask: Your router’s LAN subnet mask. Combined with the IP address, the IP subnet mask lets a computer, smartphone, or tablet know which other addresses are local to it, and which must be reached through a gateway or router.
Verizon 4G LTE Broadband Router DHCP Settings Your router functions as a DHCP server, letting it assign the following to all computers connected to the router’s LAN: • IP address • DNS server • Default gateway address The assigned default gateway address is your router’s LAN address. IP addresses are assigned to the attached computers from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN.
Verizon 4G LTE Broadband Router Reserved IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. To reserve an IP address: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > LAN. 3. Under Address Reservation, click Add. The following screen appears: 4.
Verizon 4G LTE Broadband Router Quality of Service Setup Quality of Service (QoS) is an advanced feature that can be used to prioritize Internet applications and minimize the impact when the bandwidth is busy. To set up QoS: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Quality of Service. The following screen appears. 3.
Verizon 4G LTE Broadband Router QoS Priority Rule List To set up a QoS priority rule: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Quality of Service. 3. Click Setup QoS rule. The following screen appears: 4. To add a service to the QoS Priority Rule list, select the service you want. 5. To create a policy, click Add Priority Rule.
Verizon 4G LTE Broadband Router The priority categories described are available: • QoS for Applications and Online Gaming on page 76 • QoS For Ethernet LAN Ports on page 78 • QoS for a MAC Address on page 79 6. Click Apply.
Verizon 4G LTE Broadband Router The following screen appears: 4. Click Add Priority Rule. The following screen appears.
Verizon 4G LTE Broadband Router 5. From the Priority Category list, select Applications or On-line Gaming. 6. In the QoS Policy field, enter the name of the application or game. 7. In the Priority Category list, select either Applications or Online Gaming. 8. Scroll and select Add a New Application, or Add a New Game, as applicable. 9. If prompted, in the Connection Type list, select either TCP, UDP, or TCP/UDP (both). Specify the port number or range of port numbers being used. 10.
Verizon 4G LTE Broadband Router 5. Click Add Priority Rule. 6. From the Priority Category list, select Ethernet LAN Port. 7. From the LAN Port list, select the LAN port number. 8. From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. 9. Click Apply. The rule is saved in the QoS Policy list. The QoS Setup screen appears. QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address: 1.
Verizon 4G LTE Broadband Router 5. From the Priority Category list, select MAC Address. 6. If the computer, smartphone, or tablet to be prioritized appears in the MAC Device list, select it. The information from the MAC Device list populates the following fields: • Policy name • MAC Address • Device Name If the computer, smartphone, or tablet does not appear in the MAC Device list, click Refresh. If it still does not appear, fill in these fields. 7.
Verizon 4G LTE Broadband Router Edit or Delete an Existing QoS Policy To edit or delete a QoS policy: 1. Sign in to the web user interface. 2. Select Router Settings > Advanced > Quality of Service. 3. Click Setup QoS Rule. 4. Select the QoS policy that you want to edit or delete, and either: • Click Delete to remove the QoS policy. • Click Edit to edit the QoS policy and change the policy settings. 5. Click Apply. Your changes are saved in the QoS Setup screen.
Verizon 4G LTE Broadband Router To configure Dynamic DNS: 1. Sign in to the web user interface. 2. From the main menu, select Router Settings > Advanced > Dynamic DNS. 3. Go to the website of one of the Dynamic DNS service providers whose URLs appear in the Service Provider list, and register for an account. 4. Select Use a Dynamic DNS Service. 5. Select the URL of your Dynamic DNS service provider. 6. Enter the Host Name, User Name, and Password.
Verizon 4G LTE Broadband Router When you first configured your router, two implicit static routes were created: • A default route, with your ISP as the router. • A static route to your local network for all 192.168.0.x addresses. With this configuration, if you attempt to access a computer, smartphone, or tablet on the 134.177.0.
Verizon 4G LTE Broadband Router The following screen appears: 5. In the Route Name field, enter a name for this static route (for identification purposes only). 6. Select Private if you want to limit access to the LAN only. If selected, the static route is not reported in RIP. 7. To make this route effective, select Active. 8. In the Destination IP Address field, enter the IP address of the final destination. 9. In the IP Subnet Mask field, enter the IP subnet mask for this destination.
Verizon 4G LTE Broadband Router To edit or delete a static route: 1. Sign in to the web user interface. 2. Select Router Settings > Advanced > Static Routes. The Static Routes screen appears. 3. In the table, select the route that you want to edit or delete. 4. Do one of the following: • Click Edit. The Static Routes screen adjusts. a. Edit the route information. b. Click Apply. • Click Delete. The route is removed from the table.
Verizon 4G LTE Broadband Router 3. Select Turn Remote Management On. 4. Specify the external IP addresses with connection to your router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical. Under Allow Remote Access By, select one of the following: • For a single IP address on the Internet, select Only This Computer. Enter the IP address. • For a range of IP addresses on the Internet, select IP Address Range.
Verizon 4G LTE Broadband Router Universal Plug and Play Universal Plug and Play (UPnP) helps Internet appliances and computers access the network and connect to other computers, smartphones, tablets or consoles as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications, you should enable UPnP. To turn on Universal Plug and Play: 1.
Verizon 4G LTE Broadband Router The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers, ranging from 1 to 255, with a default value of four hops. If you notice that some computers, smartphones, tablets or consoles are not being updated or reached correctly, it might be necessary to increase this value. 6. Click Apply.
6. 6 Troubleshooting This chapter gives information about troubleshooting your router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? See Basic Functioning on page 90. • Have I connected the router correctly? See Basic Functioning on page 90. • I cannot access the router’s configuration with my browser. See Troubleshoot Access to the Router Main Menu on page 92.
Verizon 4G LTE Broadband Router Basic Functioning After you turn on your router, the following should occur: 1. When power is first applied, make sure that the Power LED is lit. 2. After approximately 10 seconds, look for the following: a. The Power LED is still solid green. An amber LED indicates that the router has failed its power-on self-test (POST). b. The Internet Port LED is lit. c. The Wi-Fi LED is lit. d. The Ethernet LAN Port LED is lit when any local ports are connected.
Verizon 4G LTE Broadband Router Table 3. LED indicators (continued) LED Action Internet Port Internet Port LED is off. Be sure the SIM card that you received is in the router. SIM cards from other electronics do not function in the router, and this SIM card does not function in other electronics. Internet Port LED is amber. The router cannot connect to the Internet. Check the Internet connection being used. • For a mobile broadband connection, check the Signal Quality LED.
Verizon 4G LTE Broadband Router Troubleshoot Access to the Router Main Menu If you can’t access the router main menu from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the connection between the computer and the router. • Make sure your computer’s IP address is on the same subnetwork as the router. Your computer’s IP address should be in the range of 192.168.0.2 to 192.168.0.254. Note: If your computer’s IP address is shown as 169.254.x.
Verizon 4G LTE Broadband Router Troubleshoot Your Connection Check these possible sources of trouble if you are having difficulty connecting to or browsing the Internet. Connecting to the Internet If unable to connect to Internet, check the following: 1. The Internet account is active. 2. The 4G LTE SIM card has been inserted into the SIM card slot on the back of the router. 3. Wireless broadband coverage is available where the router is located. 4. The router’s broadband settings are correct.
Verizon 4G LTE Broadband Router 6. Install the external antennas for improved 4G LTE signal strength: External antennas are shipped with the router and have to be installed. See Insert the SIM Card on page 10. Troubleshoot Internet Browsing If your router can locate an IP address but your computer is unable to load any web pages from the Internet: • The traffic meter is on and the limit has been reached.
Verizon 4G LTE Broadband Router Troubleshoot a TCP/IP Network Using the Ping Utility Most TCP/IP terminal routers contain a ping utility that sends an echo request packet to the designated computer, smartphone, or tablet, which responds with an echo reply. Test the LAN Path to Your Router To verify that the path to your router is set up correctly, ping the router from your computer. To ping your router from a computer running Windows 95 or later: 1.
Verizon 4G LTE Broadband Router Test the Path from Your Computer to a Remote Device If the path works correctly, test the path from your computer to a remote computer. 1. From the Windows toolbar, click Start and select Run. 2. In the Windows Run window, enter: ping -n 10 IP address where IP address is the IP address of a remote equipment such as your ISP DNS server. If the path is functioning correctly, replies as in the previous section are shown.
A. A Factory Defaults You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the side of the router for at least six seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 4. Factory default settings Feature Router sign in Internet connection Local network (LAN) Default behavior User sign in URL www.routerlogin.com or www.routerlogin.
Verizon 4G LTE Broadband Router Table 4.
B.
Verizon 4G LTE Broadband Router FTP File Transfer Protocol FWT Fixed Wireless Terminal FXS Foreign eXchange Station G3 Group 3 (Fax protocol) GPRS General Packet Radio Service GSM Global System for Mobile Communication HSPA+ High Speed Packet Access Evolution ICMP Internet Control Message Protocol IDT Inter Digit Time IEEE Institute of Electrical and Electronics Engineers IKE Internet Key Exchange IMEI International Mobile Equipment Identity IMSI International Mobile Subscriber Ide
Verizon 4G LTE Broadband Router PRL Preferred Roaming List PSK Pre-Shared Key PSTN Public Switched Telephony Network PUK Personal Unblocking Key QoS Quality of Service RIP Routing Information Protocol RSCP Received Signal Code Power RSSI Received Signal Strength Indicator RTSP Real Time Streaming Protocol SFQ Stochastic Fair Queuing SIM Subscriber Identity Module SIP Session Initiation Protocol SMB Server Message Block SMS Short Message Service SNTP Simple Network Timing Protoc
Verizon 4G LTE Broadband Router Wi-Fi Wireless Fidelity WLAN Wireless LAN WPA Wi-Fi Protected Access WPS Wi-Fi Protected Setup WEB GUI Web User Interface List of Acronyms 102
Index EVDO service 15 Numerics 4G LTE service, 1xRTT service 15 F factory defaults 9, 47 factory settings, list of 97 failover method 20 front panel 6 A access 45 restricting by MAC address 25, 34 router password 45 accessing remote computer 60 administrator login 46 attached devices 55 I inbound traffic, allowing or blocking 60 interference 24 Internet Port LED 7 Internet Relay Chat (IRC) 62 IP addresses attached devices 55 DMZ server 69 LAN setup 70 port forwarding 64 reserved 73 troubleshooting 95 tr
Verizon 4G LTE Broadband Router N U NAT (Network Address Translation) 61 network management 44 Network Time Protocol (NTP) 40, 96 Universal Plug and Play (UPnP) 87 P password changing 45 restoring 96 placement 24 port forwarding 60, 63, 64 port triggering 60, 62, 64 ports, LAN and WAN 7 Power LED 7 preset security, about 24 Q Quality of Service (QoS) 74 W WAN Port LED 7 WAN setup 67 websites, blocking 38 WEP 25, 28 Wi-Fi Protected Setup (WPS) 30, 31 Wi-Fi, LED and button 7 WINS 72 wireless configurat
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