The Basics Getting Started VZAccess Manager Overview Wireless Device Overview Assistance May we help you? 5 7 14 16 17 The My Verizon Advantage 17 Loss or Theft 21 Toll-free Calls and Emergency Services 22 Fraud Prevention 22 Assistive Communication Devices 23 Optional Services 24 Safety and Protection 25 Wireless Device Protection 25 International Services 25 Other Products and Services More information 2 4 QRGPCGlobal708 27 28 Table of Contents Table of Contents
The Basics Thank You for Choosing Verizon Wireless You’re now connected to the power of America’s most reliable wireless network. This guide will help you understand your new wireless device and all the things you can do with it at home or abroad. So let’s get started. THE BASICS Welcome For more details, please refer to the User Guides located on your installation CD.
Just the basics; we’ll get into the fun stuff later on. Installing the SIM Card* Your GlobalAccess wireless devices comes with a SIM card installed which along with a Global Feature on your account, enables you to access data while outside the U.S. Should your SIM card be lost or damaged, please follow these instructions for the installation of your new SIM: 1 2 3 THE BASICS THE BASICS Getting Started 1. R emove SIM card from the outer card being careful not to touch the gold contacts. 2.
VZAccess ManagerSM CD Ways to Access Getting the most out of your wireless device couldn’t be any easier than with the enclosed VZAccess Manager CD. By inserting the VZAccess Manager CD you will find all the software you need to get started and also learn all about setting up your GlobalAccess wireless device. You’ll be online and making the most out of your GlobalAccess wireless device before you know it. With VZAccess Manager, you can leave the office without leaving your broadband connection.
• GlobalAccess — GlobalAccess, an extension of Mobile Broadband and NationalAccess, is a high-speed global remote access service, available in more than 135 destinations worldwide. Providing a secure notebook connection to the Internet, corporate Intranet and email abroad. In most operating systems, the VZAccess Manager will launch automatically on your screen once the software is properly installed. (If the VZAccess Manager does not open automatically, you can launch it from your Start menu.
STEP 1: Install VZAccess Manager 1. Insert the installation CD into your notebook computer; the CD front end runs and presents you with several options. At this point, you can proceed with the VZAccess Manager setup or exit the setup process. 2. C hoose the “Install VZAccess Manager” option to begin the installation process. The VZAccess Manager installation program opens. Click “Next.” 3. A License Agreement dialog box appears.
B. If a screen appears stating that your wireless device is not activated yet, click “Activate” for the Over-The-Air (OTA) activation process to take place. Once activation is completed, click “Next” and “Finish” to complete and exit the Setup Wizard. With your new wireless device and your notebook computer, a wireless Internet connection is virtually always at your fingertips. Refer to the User Guide on the installation CD to see how easy it is to get connected. Outside of the U.S.
Page Title Assistance Terminating Connections IMPORTANT: Once you have inserted your wireless device, never attempt to remove it until you have terminated the connection. Doing so could damage your notebook computer. Assistance Once you’re connected, the “Connect” button will change to say, “Disconnect.” To end your session, simply click this button. VZAccess Manager will return to its “ready” state.
Assistance May We Help You? • If you’re using more minutes than your Calling Plan includes, we’ll let you know with Minute Check. Minute Check will periodically notify you through My Verizon if you’re exceeding your plan allowance and let you know of other Calling Plan options that may save you money. Main website: verizonwireless.com Other helpful websites and information: verizonwireless.
Assistance Detailed Billing It’s important that we have your most current information so we’re able to reach you for any reason. There are 3 ways to update your information: Call details are available for free online at verizonwireless. com under My Verizon. A monthly fee applies to receive call details on your paper bill. • Going Paperless Online — Go to verizonwireless.com/contactus and follow these instructions: 1.
Assistance • • • device is malfunctioning, please bring it to a Verizon Wireless Communications Store. Home banking — Verizon Wireless and CheckFree® have teamed together to give you the option to pay your wireless bill online at your choice of more than 1,700 financial services locations across the Internet. You will be able to schedule payments using a designated bank account and arrange for monthly bill payments via your preferred home-banking service provider.
Assistance • Optional Services Optional Services Assistance Have your wireless device serviced only at a Verizon Wireless Communications Store or by an Authorized Agent, retailer, manufacturer’s service center or other repair center. Assistive Communication Devices TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) allow individuals who are deaf, hard of hearing, or have speech or language disabilities to communicate by telephone.
Optional Services Simply add IDIAL to your account and for reduced rates, select our International Long Distance Value Plan for. Or for occasional international calls, use our Per-Minute Rates. • International Text Messaging - You can text message non-U.S. numbers of participating carriers with no additional setup required. These text messages do not count against your text messaging monthly bundled allowances.
Optional Services Other products and services Whether it’s business or personal, Verizon Wireless offers a variety of wireless solutions for your notebooks, Personal Digital Assistants (PDAs) and/or Smartphones. • Office Message Alert — When a Voice Mail is left on your office phone’s Voice Mail, a Text Alert is sent to your wireless device. • Wireless Sync — Allows synchronization of your email, calendar, contacts, etc., between your office computer and your Verizon Wireless device.
More Information Worry Free Guarantee® Your wireless service is different from your home or business phone service. On a wireless device, you must press the SEND button to alert the network to connect your call. Unlike the calls you make on a home or business phone, wireless communications travel over the air and can react to the environment. Rain, snow, fog, falling leaves, water, mountains, canyons and even buildings may affect service.
More Information after the initial 30-day Worry Free Guarantee period but before the end of your minimum term, your deposit will be applied against the $175 early termination fee in addition to any outstanding balance before a check is processed. The FCC requires that wireless devices be operated in accordance with FCC rules and regulations and under supervision of the licensee.
More Information Are wireless devices safe? What does Specific Absorption Rate (SAR) mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency (EPA) and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
More Information Can I minimize my RF exposure? If you are concerned about RF, there are several simple steps you can take to minimize your RF exposure. You can, of course, reduce your talk time. You can place more distance between your body and the source of the RF, as the exposure level drops off dramatically with distance. The FDA/FCC website states that “[h]ands-free kits can be used with wireless devices for convenience and comfort.
More Information Implantable Medical Devices For further information, see the following additional resources (websites current as of April 2005). A minimum separation of six (6) inches should be maintained between a wireless phone and an implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid potential interference with the device.
More Information Caution: Avoid Potential Hearing Loss The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings, and the headphones. You should follow some commonsense recommendations when using any portable audio device: 39 S et the volume in a quiet environment and select the lowest volume at which you can hear adequately.
More Information You can obtain additional information on this subject from the following sources: National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: www.nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave.
