User's Guide

https://www.verizonwireless.com/support/

6. Troubleshooting

If you are experiencing any trouble, try here ﬁrst for some quick ﬁxes to common problems.

Can’t login to the Web UI

If you can’t access the Web UI, it might be an issue with your device or computer’s proxy or IP address sengs. Make sure that proxy

sengs are disabled and that your device or computer can be allocated an IP address on the network by the gateway’s DHCP se rver.

You’ll need to check the support for your d evice or computer’s operang system e.g. Windows, Mac OS, for detailed instrucons how to do this.

Where can I get more help?

Visit hps://www.verizon.com/support/residenal/contact us/contactuslanding.htm to ﬁnd your nearest Verizon store or for 24/7 help with live

chat and device speciﬁc support.