User guide

Troubleshooting
100
Verizon 4G LTE Router MBR1515LVW
Troubleshoot Your Connection
Check these possible sources of trouble if you are having difficulty connecting to or browsing
the Internet.
Connecting to the Internet
If unable to connect to Internet, check the following:
1. The Internet account is active.
If you have not inserted the included 4G LTE SIM card into the SIM card slot on the back
of the router yet, do so now.
2. Wireless
b
roadband coverage is available where the unit is located.
3. Access the router main menu to verify that the bro
adband settings are correct. Check with
your ISP if you are unsure.
4. Check the location of the router.
a. Move the router
closer to a window for better access to the Internet signal.
• A blue Signal Quality LED indicates excellent coverage.
• A green Signal Qu
ality LED indicates good coverage.
• An amber Signal Quality
LED indicates marginal coverage.
• An unlighted
Signal Quality LED indicates no coverage.
b. Maintain recommended minimum distances between the router and household
appliances
to reduce interference (see Interference Reduction Table on page 11
2).