User guide
Troubleshooting
97
Verizon 4G LTE Router MBR1515LVW
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is lit.
2. Af
ter approximately 10 seconds, verify the following:
a. T
he Power LED is still solid green. An amber LED indicates that the unit has failed its
power-on self-test (POST).
b. T
he Internet Port LED is lit.
c. T
he Wi-Fi LED is lit. The Wi-Fi radio is on by default.
d. T
he Ethernet LAN Port LED is lit when any local ports are connected.
If a LAN port’s LED is lit, a link has been established to the connected device. If a
L
AN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the
port is 10 Mbps, the LED is amber.
e. T
he Ethernet WAN Port LED is lit when the router is connected to a wired modem.
f. T
he Signal Quality LED is lit when the router has detected a mobile broadband
signal.
• A b
lue LED indicates excellent coverage.
• A g
reen LED indicates good coverage.
• An
amber LED indicates marginal coverage.
If any of these conditions does not occur, refer to the following table.
LED Action
Power Power LED is off. • Make sure that the power cord is correctly connected to your router,
and that the power supply adapter is correctly connected to a
functioning power outlet.
• Check that you are using the power adapter supplied for this product.
• If the error persists, you might have a hardware problem and should
contact technical support.
Power LED is
amber.
POST (power-on self-test) in progress. Wait for this test to complete.
Internet Port Internet Port LED is
off.
Be sure the SIM card that you received is in the router. SIM cards from other
devices do not function in the router, and this SIM card does not function in
other devices.
Internet Port LED is
amber.
The router cannot connect to the Internet. Check the Internet connection
option being used.
• For the mobile broadband connection option, check the Signal Quality
LED.
• For the Ethernet connection option, check the WAN Port LED.
Internet Port LED is
blinking amber and
green.
The traffic meter feature is enabled, and the limit set has been reached.