Mobile Broadband / NationalAccess™ USB760 M ODEM Product user guide
Contents Welcome ..................................................................................................................................... 1 Wireless communications ........................................................................................................... 2 Safety hazards .................................................................................................................................................................................................................
Welcome Congratulations on purchasing the Verizon Wireless USB760 Modem for Mobile Broadband and NationalAccess service! Before installing the USB760 Modem VZAccess Manager software and drivers, review this manual, which outlines the features of the USB760 Modem hardware.
Wireless communications IMPORTANT Notice Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem may adversely affect communications. Variations in radio signal strength are referred to as fading.
While operating a vehicle o The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offense. Limitation of liability The information contained in this document is subject to change without notice and should not be construed as a commitment by Verizon Wireless Inc.
USB760 Modem Hardware: Overview Thank you for choosing the advanced and compact USB760 Modem with microSD™ memory support by Novatel Wireless! This 2-in-1 mini device empowers you with high-speed data access on the Verizon Wireless Mobile Broadband wireless data network and it provides removable memory storage options all in one convenient and compact USB package. Along with the many advanced features of Mobile Broadband, such as data speeds up to 1.
Care of Your USB760 Modem As with any electronic device, the USB760 Modem must be handled with care to ensure reliable operation. Verizon Wireless recommends the following handling guidelines: • Do not apply adhesive labels to the USB760 Modem; they may cause the device to potentially overheat and they may alter the performance of the antenna • The USB connector should plug easily into your computer’s Type A USB port. Forcing the device into a port may damage the connector.
Getting Started IMPORTANT: Please refer to the Verizon Wireless Prepaid Brochures that came with your device for information on activation. Customer Service For Customer Service while in the U.S. or Canada, dial 1-800-786-8419. USB760 Modem System Requirements To install and use the USB760 Modem, your host computer must meet these requirements: Operating System Windows® Vista, XP (SP2 or higher), 2000 (SP4) - OR Mac® OS X 10.4.0 or higher Linux Software Internet browser software (i.e.
Your Verizon Wireless USB760 Modem Your USB760 Modem has the following parts: Note: VZAccess Manager software is required to be installed on each device to support the modem. 1. USB Connector: Connects to your computing device via a Type A USB port. 2. External Antenna Connector: Connect an optional external antenna to the USB760 Modem for improved performance in fringe areas. 3. Protective Cap: Protects USB Connector from debris/damage when not in use. 4.
Service Status Indicator (LED) The USB760 Modem is designed with a status light that simply indicates whether or not the device is powered on and what the connection status is.
Ways to Access The Verizon Wireless USB760 Modem supports Verizon Wireless Mobile Broadband and NationalAccess service for a superior wireless data connection. Mobile Broadband/NationalAccess Now you can get the broadband-like speed you require to work efficiently outside the home or office. You can connect to the Internet, corporate intranet, check your email and download attachments with average download speeds of 400 - 700 Kbps.
How to Use Your USB760 Modem Basics The comprehensive Verizon Wireless Prepaid Brochures that were included in the box when you purchased your product and the VZAccess Manager Software User Guide details the installation and configuration of your USB760 Modem with the VZAccess Software. Using the Device for the First Time Follow these steps to begin using your USB760 Modem: IMPORTANT: Installation must be performed within a Mobile Broadband and/or NationalAccess coverage area.
Accessing the User Guides The User Guides may be easily accessed after VZAccess Manager has been installed. Your device includes two User Guides: • VZAccess Manager Software User Guide – Details the functions of VZAccess Manager • USB760 Modem Product User Guide – Details the USB760 Modem’s hardware features To access the User Guides: Windows 1. Insert the device into your computer’s USB port. 2. Go to My Computer > Devices with Removable Storage. 3.
Inserting and Removing the USB760 Modem Inserting and Connecting the USB760 Modem When you connect the USB760 Modem, the following should occur once VZAccess Manager has been installed: • Under ideal conditions, the label of the USB760 Modem should be facing up. • The USB760 Modem is powered as soon as you connect it to the Type A USB port of your computing device. Although the modem is powered, it does not automatically connect to the Internet. • The LED indicator on the device lights up.
Removing the USB760 Modem To remove the USB760 Modem, first terminate your Internet connection session and exit VZAccess Manager. Alternatively the USB760 Modem may be removed after the computing device is shutdown or turned off. IMPORTANT: Verify that all file transfers to the microSD card are complete before removing the device, otherwise you are at risk of losing data.
USB760 Modem Accessories There are a variety of optional accessories available for your device that are sold separately through Verizon Wireless and there are three easy ways to purchase them: • Shop online anytime at www.verizonwireless.
External Antenna Option This device is equipped with an external antenna option. NOTE: Your device does not come with an external antenna. To access the External Antenna Connector: 1. Locate the External Antenna Connector on the side of the device. 2. Remove the rubber protector to expose the External Antenna Connector. (Keep the rubber protector in a safe place for future use in order to protect the External Antenna Connector from debris when not in use).
To Save Information on the microSD Card Saving files to the microSD Memory Card on the USB760 Modem follow the same principles as saving files to any external flash drive per your specific operating system. Windows Insert the USB760 Modem into your computer’s USB port (See Inserting And Removing USB760 Modem, beginning on page 12). • The computer detects new hardware and the Unplug/Eject icon appears in the taskbar.
Mac OS X Save download files directly to the USB760 Modem: 1. In the Save to: box, click the down arrow to view the contents of the pull down menu. 2. Select the USB760 Modem which may appear as No Name in the Finder sidebar. 3. Type a name for the file you are saving to the USB760 Modem and click Save. Save files from an Application: 1. When saving files directly from an application to the USB760 Modem, go to File > Save (or Save As...). 2.
To Open Files from the microSD Card Windows 1. Ensure the USB760 Modem is properly inserted in the computing device. (See Inserting and Removing the USB760 Modem, beginning on page 12). 2. Go to My Computer and locate the USB760 Modem as Mass Storage or Removable Storage with a letter assigned to it (i.e. E:, F:, G:, etc). Double-click to open the window and view the contents. MAC 1.
How to Attach the Lanyard or Keychain Accessory A lanyard and a keychain are included in the USB760 Modem package. These accessories provide convenient portability while on the go. IMPORTANT: Do not wear the lanyard and the USB760 Modem around rotating or machinery or during sleep. An emergency release clip is constructed in the design, however you may also cut through the material. To affix the lanyard or the keychain to the USB760 Modem 1. Locate the accessory hook on the device and the protective cap. 2.
Technical Support Data Technical Support For additional information and technical support for VZAccess Manager and Verizon wireless devices, you can visit the Verizon Wireless Data Technical Support page at: http://www.verizonwireless.com/b2c/support/data.jsp.
Troubleshooting USB760 Modem The following tips will help solve many common problems encountered while using the USB760 Modem: • Make sure you are using the USB760 Modem in the correct geographic region: a Mobile Broadband and NationalAccess USB760 Modem in the US. • Ensure that the wireless network’s coverage extends to your current location. When properly installed, the USB760 Modem is a highly reliable product. Most problems are caused by one of these issues: • The wrong driver has been installed.
Product Specification Technical Specifications TABLE 1 Name: Verizon Wireless USB760 Modem Model: USB760 Modem Approvals: Weight FCC (North America);CDG, 19 g / 0.67 oz Dimensions: 57 mm x 25 mm x 12 mm 2.24 in x 0.98 in x 0.47 in Wireless Network – Dual Mode: CDMA 1X/EV-DO Chip Set QUALCOMM™ QSC6085 Interface Type: Type A USB Port TABLE 2 Technology: CDMA Rev A, Rev 0, 1XRTT Band Designation: 800/1900 MHz Transmit Band: 824.7-848.31MHz/1851.25-1908.75MHz Receive Band: 869.7-893.
Regulatory Notices Federal Communications Commission Notice (FCC -- United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003.
RF Exposure/Specific Absorption Rate (SAR) Information This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves. FCC Equipment Authorization ID: PKRNVWMC760 Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government.
Limited Warranty and Liability Novatel Wireless, Inc. warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Glossary 1xRTT Short for single carrier (1x) Radio Transmission Technology. A high speed wireless technology based on the CDMA platform. 1xRTT has the capability of providing broadband-like speeds of up to 144 Kbps. 1xRTT is also referred to as CDMA2000. 1xEVDO Part of a family of CDMA2000 1x digital wireless standards. 1xEVDO is a "3G" standard. EVDO stands for "EVolution, DataOptimized.
MicroSD Slot A built-in slot on your device that is designed specifically for a microSD Card. PDA Personal Digital Assistant. A handheld device used for organization, notes, address books, etc. Rev A CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher system capacity. It is a fully backward compatible standard and remains interoperable with deployed EV-DO networks and devices around the world. The increased data rates on Rev.
Trademarks and Service Marks Verizon Wireless is a trademark of Verizon Trademark Services LLC, and the other trademarks, logos, and service marks (collectively the "Trademarks") used in this user manual are the property of Verizon Wireless or their respective owners.