Verizon One User Guide © 2006 Verizon TM
Verizon One User Guide Table of Contents 1. Product Description 9 7. Installing the Verizon One Base Unit 18 2. Conventions Used in This Document 11 7.1 Choosing a Location to Install Verizon One 7.2 Installing the Base Unit on a Desktop or Flat Surface 7.3 Wall Mounting on a Hollow Drywall Surface (Optional) 3. Safety Instructions 12 8. Handset Battery 1.1 Installation Requirements 1.2 Networking Requirements 3.1 Safety Instructions 3.2 Battery Safety Instructions 9 9 12 12 4.
Verizon One User Guide 10. Verizon One Handset Controls 10.1 Handset Control Buttons 10.2 Handset Activity LED 10.3 Backlighting 11. Verizon One Handset Screens 11.1 11.2 11.3 11.4 11.5 Standby No New Calls New Calls Ringer Off New Calls, No Messages Waiting, Line in Use 11.6 New Calls, Messages Waiting, Line in Use 12. Dialing Functions 12.1 12.2 12.3 12.4 12.5 12.6 12.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.1 Intercom Functions 15.1.1 Paging the Base 15.1.2 No Answer From a Page 15.1.3 Using the Intercom During an Active Call 15.2 Call Transfer Functions 15.2.1 Completing a Call Transfer 15.2.2 Call Back 15.3 3-Way Conferencing 15.3.1 3-Way Conference 15.4 Handset Locator 15.5 Out-of-Range Detection 56 56 56 57 57 58 58 59 59 60 60 61 16. Headset Support 62 17. Verizon One Base Unit Controls 63 17.
Verizon One User Guide 19.1.4.2 Update a Contact 19.1.4.3 Map a Caller 19.1.5 Receiving an Incoming Call 19.1.6 Placing an Outgoing Call 19.2 Voice Mail 19.3 Speed Dial 19.3.1 Add a Contact to Your Speed Dial List 19.3.2 Edit a Contact on Your Speed Dial List 19.3.3 Dial a Contact on Your Speed Dial List 19.4 Emergency Numbers 19.4.1 Add an Emergency Number 19.4.2 Edit an Existing Emergency Number 19.5 Address Book 19.5.1 Calling a Contact from your Address Book 19.5.2 Get Address, Map and Directions 19.
Verizon One User Guide 19.10.3 Reply to an E-mail 19.11 Alarm/Timer 19.11.1 Start Timer 19.11.2 Set Alarm 19.11.3 Start Stopwatch 19.12 Calculator 19.13 News & More 19.13.1 Choose Content 19.13.1.1 My Choices 19.13.1.2 Top Headlines 19.13.1.3 Movies 19.13.1.4 Weather 19.13.1.4.1 Local Weather 19.13.1.4.2 Radar 19.13.1.4.3 International Weather 19.13.1.5 Sports News 19.13.1.6 Scores 19.13.1.7 Entertainment 19.13.1.8 Lottery 19.13.1.8.1 View Game 19.13.1.8.2 Change Location 19.13.1.9 Stocks 19.13.1.
Verizon One User Guide 19.16.5.1 Manage Cell Phones 19.16.5.2 Add Cell Phones 19.16.5.2.1 Authorizing a Cell Phone 19.16.5.3 View Cell Phone 19.16.6 Home Networking 19.16.7 Ring Tones 19.16.7.1 Set Ring Tone 19.16.7.2 View Ring Tones 19.16.8 Volume 19.16.9 Handsets 19.16.9.1 Name Handsets 19.16.9.2 Register Handsets 19.16.9.3 Edit Handsets 19.16.10 Shortcuts 19.16.10.1 View Shortcuts 19.16.10.2 Choose Shortcuts 19.16.
Verizon One User Guide 20.8.4 20.8.5 20.9 20.9.1 20.9.2 View Services View Clients Setup My Connection Setup FiOS Connection Setup DSL Connection 135 135 135 135 135 21. Technical Support 136 21.1 21.1.1 21.1.2 21.1.3 21.1.4 21.1.5 21.1.6 21.1.
Verizon One User Guide 1. Product Description 1.1 Installation Requirements To install Verizon One, you will need the following: Connection Type Minimum System Requirements Ethernet • Pentium® or equivalent and above class machines, Macintosh® • Microsoft® Windows® (95, 98, 2000, ME, NT 4.0, or XP), Macintosh® OS X, or Linux installed • Computer Operating System CD-ROM on hand • Internet Explorer® 4.x or Netscape® Navigator® 4.
Verizon One User Guide 1. Product Description 1.2 Networking Requirements (cont’d) NOTE: Before you connect via 10/100 Base-T, you must have an available Ethernet card installed in your computer. If your Ethernet card does not autonegotiate, you must set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for installing and configuring your Ethernet card. NOTE: PCs can use any Wireless Fidelity (Wi-Fi) 802.11b/g/g+ certified card to communicate with Verizon One.
Verizon One User Guide 2. Conventions Used in This Document • LCD Screens: The screens displayed in this document are meant to provide a visual representation of Verizon One’s Handset and Base functionality. The actual data displayed in your LCD screens may differ slightly from the data displayed in the screens of this document. • Pointer: Refers to the pointer symbol ► used to select items in the LCD screens. • Screen: Refers to either the Handset’s or the Base Unit’s Liquid Crystal Display (LCD).
Verizon One User Guide 3. Safety Instructions 3.1 Safety Instructions • Never install any telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for a wet location. • Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Avoid using during a lightning storm.
Verizon One User Guide 4. Regulatory Information 4.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant FCC Statement: This Product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Verizon One User Guide 5. Getting To Know Verizon One 5.1 Base Unit Features The following features are provided in the Verizon One Base Unit. An in-depth description of functions will be discussed later in this document: • Symmetrical 5.8 GHz DSS cordless telephone technology with built-in 5.
Verizon One User Guide 5. Getting To Know Verizon One 5.
Verizon One User Guide 5. Getting To Know Verizon One 5.3 Touch-Screen Features (cont’d) • Upgrade to iobism Home* See section 19.12 for more information on iobi Home and each of these features: • Call Forwarding** • On-screen Voice Mail*** • Manage Calls • iobi Home on Your Desktop • iobi Home on the Web • Verizon Customer Notifications • Automatic Software Updates *iobi Home provided by Verizon Long Distance (“Verizon”) and subject to terms and conditions.
Verizon One User Guide 6. Verizon One Set-Up 1 8 6.1 Checking Kit Contents Your kit contains everything you need to set-up Verizon One and install your Verizon Online DSL service if you are a new subscriber. 1. 2. 3. 4. 5. 6. 7. 8. Verizon One Base Unit with Display Verizon One Base Unit Swivel Support Stand Cordless Telephone Handset with Battery Handset Belt Clip Stylus Power Adaptor and Cord RJ-11 Gray Phone Cord RJ-45 Yellow Ethernet Cable 3 7 10 9 9.
Verizon One User Guide 7. Installing the Verizon One Base Unit 7.1 Choosing a Location to Install Verizon One For optimal performance of Verizon One, choose a location that is: • Away from active electrical areas • Away from interference such as a television, radio or microwave oven • Away from water or moisture, excessive dust, or extreme cold • Away from heat sources and sunlight 7.
Verizon One User Guide 7. Installing the Verizon One Base Unit 7.2 Installing the Base Unit on a Desktop or Flat Surface (cont’d) Step 3 Follow the Instructions on the Verizon One Display (Figure 3). The Verizon One display will walk you through the necessary steps to complete the set-up of Verizon One and the installation of your Verizon Online DSL Service (if required). 7.
Verizon One User Guide 7. Installing the Verizon One Base Unit 7.3 Wall Mounting on a Hollow Drywall Surface (Optional) (cont’d) 6. Connect the DC 12V power supply cord to the power connector marked 12V DC on the rear panel of the Verizon One Base Unit. Plug the other end of the power supply into an AC wall socket, and then turn on the power switch (if it is not already on). 7. Check the Base to see if the Power LED is solid green. If the Power LED is solid green, the Verizon One Base is powered up. 8.
Verizon One User Guide 8. Handset Battery 8.1 Installing the Handset Battery IMPORTANT: Before you install or handle the battery, please read Section 3.2 for Battery Safety Instructions. Remove the battery cover by pressing and sliding the cover off the battery compartment. Attach the battery cable connector to the connector socket inside the battery compartment, and then slide the battery into the compartment.
Verizon One User Guide 8. Handset Battery 8.2 Parking or Charging the Handset (Battery) Prior to using your Verizon One Handset for the first time, the Handset Battery must be fully charged. To charge the Handset, place the Handset into the cradle with the keypad face down so that the contacts on the Handset touch the contacts on the Base Unit. Allow the battery to charge for approximately 12 hours prior to initial use.
Verizon One User Guide 8. Handset Battery 8.3 Battery Charge Indication The Handset provides 4 indicator levels of the battery charge state. (Full, High, Medium, Low). It takes approximately 2 seconds for the Handset to detect the battery charge level after it has been removed from the cradle. The Handset LCD design includes a Battery Level meter icon.
Verizon One User Guide 8. Handset Battery 8.3 Battery Charge Indication (cont’d) Battery Level (Full Charge) – If the Handset is fully charged when removed from the Base and in an idle state, the screen will display the “Charging complete” message for 3 seconds or until you press any key. It will then revert to the normal Standby screen.
Verizon One User Guide 8. Handset Battery 8.4 Turning On the Handset Once the battery has been installed and the Handset has been charged, the Handset will be functional. Pressing any key will illuminate the display. The Handset must be registered to the Base Unit before it is operational. © 2006 Verizon 8.5 Using the Handset Belt Clip If you want to use the belt clip provided with the Handset, snap the belt clip onto the back of the Handset, and then fasten the belt clip and Handset onto your belt.
Verizon One User Guide 9. Registering the Handset to the Base Unit 9.1 Registration Procedure After successfully charging your Verizon One Handset, you must perform a registration procedure to allow the Handset to communicate with the Base Unit. To register the Handset to the Base Unit, perform these steps: 1. Select the
Verizon One User Guide 9. Registering the Handset to the Base Unit 9.1 Registration Procedure (cont’d) You may choose to re-name your Handset. See Section 13.4 for Handset Name Menu instructions. Note: To select soft key functions displayed on the left side of the LCD screen, press the key in the top left corner key of the Handset. To select soft key functions displayed on the right side of the screen, press the key in the top right corner. These buttons are used to select soft key functions only.
Verizon One User Guide 10. Verizon One Handset Controls 10.1 Handset Control Buttons The following control buttons are provided on the Verizon One Handset: Note: “Off-Hook” refers to the condition when either the Base Unit or Handset is active in requesting a dial tone or is engaged in a call. “On-Hook” refers to the condition when either the Base Unit or Handset is not active in requesting a dial tone or placing a call.
Verizon One User Guide 10. Verizon One Handset Controls 10.1 Handset Control Buttons (cont’d) Button Function Hold When pressed once, this button will place the call on Hold. Press again to release the call from hold status. Intercom When is pressed on the Handset, it becomes a paging device to locate the Base Unit and/or to establish an intercom call between the Handset and Base Unit.
Verizon One User Guide 10. Verizon One Handset Controls 10.
Verizon One User Guide 10. Verizon One Handset Controls 10.2 Handset Activity LED The Handset includes an Activity LED, also referred to as the “Voice Message Waiting LED,” which performs the following functions: • Incoming Ring: The Activity LED is flashing at a cadence in accordance to an incoming ring pattern. When the ring cadence is ON, the LED blinks. • Talk Mode: If the Handset is in the Talk mode, Intercom, or Voice Mail mode, the Activity LED will be solid blue.
Verizon One User Guide 10. Verizon One Handset Controls 10.
Verizon One User Guide 11. Verizon One Handset Screens 11.1 Standby After you have charged and registered the Handset to the Base, the Standby screen will be displayed on the Handset’s LCD screen.
Verizon One User Guide 11. Verizon One Handset Screens 11.3 New Calls When there are new calls in the Incoming Call Log, no messages waiting, and the line is not in use, the Handset will display the following screen: © 2006 Verizon 11.4 Ringer Off When the ringer is off, the Handset will display the Ringer OFF icon on the LCD screen: 11.
Verizon One User Guide 11. Verizon One Handset Screens 11.
Verizon One User Guide 12. Dialing Functions 12.1 Off-Hook Dialing and Dialing Screen Press while the Standby screen appears to go to the Off-Hook state. You will hear a dial tone. Pressed numbers will be dialed out immediately. The following “Talk” screen will be displayed for 5 seconds: After 5 seconds, the following Talk screen will display the caller’s name, the phone number, the Talk time in minutes and seconds, and the Volume level.
Verizon One User Guide 12. Dialing Functions 12.2 Preview or On-Hook Dialing Press number keys (0-9) during the time that the Standby screen appears to go to the Preview Dialing screen, shown below. The number input will first appear on the right side of the 2nd row and will move to the right as a new number is entered. The maximum number of digits accepted for Preview dialing is 32. The quotation marks “█” indicate that the blinking cursor is ready for input.
Verizon One User Guide 12. Dialing Functions 12.3 Off-Hook & On-Hook Dialing Alternatives Both Off-Hook and On-Hook Dialing functions can be accessed using your Incoming Call Log (See Section 12.2), your Phonebook (See Section 14.5), and from the Base Unit (See Section 18.2). © 2006 Verizon 12.4 Placing a Handset Call On Hold While on a call, press to place the call On Hold.
Verizon One User Guide 12. Dialing Functions 12.5 Redial Press while on the Standby screen to go to the Redial list. The screen will display the last 5 numbers dialed from the Handset or Base Unit. The pointer will start with the most recent number. Press to scroll through the list. Each redial number shall consist of a maximum of 32 digits. If the outgoing number matches the number of an entry in your Phonebook, the name from your Phonebook will be displayed instead of the number.
Verizon One User Guide 12. Dialing Functions 12.6 Incoming Call Screen (cont’d) If no name is present through Caller ID, the Handset will then attempt to match the number with your Phonebook. If there is a matching record found, the name field on the screen will display the name as previously input in your Phonebook. An unanswered call’s Caller ID information will remain on the screen for 60 seconds.
Verizon One User Guide 13. Using the Verizon One Handset Menu Note: To select soft key functions displayed on the left side of the LCD screen, press the key in the top left corner key of the Handset. To select soft key functions displayed on the right side of the screen, press the key in the top right corner. These buttons are used to select soft key functions only. For example, if you want to select Phonebook, press . To select Menu, press .
Verizon One User Guide 13. Using the Verizon One Handset Menu The following chart displays Main Manu and Sub-Menu options available to the Handset: Menu Option Sub-Menu Option(s) Incoming Calls Log View list of incoming calls, displaying Caller ID information, if available. Up to 40 records are in the log. From this log, you will be able to do the following: Save – Save incoming call. Erase – Erase saved call. Erase All – Erase all saved calls.
Verizon One User Guide 13. Using the Verizon One Handset Menu 13.1 Incoming Calls Log When the [Incoming Calls] menu is selected from the Menu screen, the most recent incoming calls will be displayed with the Caller ID information available and the time and date received. You can scroll through the list using to see your incoming calls in the order received starting with the most recent. The time and date of the call is displayed at the top of the screen (instead of the current time and date).
Verizon One User Guide 13. Using the Verizon One Handset Menu 13.1.2 Save a Record to your Phonebook To save a call record from the Incoming Calls Log to the Phonebook, scroll to the record that you want to save. Select [Options] to display the following “Save/ Erase/Erase All” screen. Select [Save]: If your Phonebook is not full, additional entries can be added, and the “Name” screen will be displayed. Follow the instructions in the Phonebook Section 13. Your Phonebook will store up to 50 entries.
Verizon One User Guide 13. Using the Verizon One Handset Menu 13.1.3 Erase Call from the Incoming Calls Log (cont’d) 13.2 Ringer Setup Menu Select [Ringer Setup] from the Menu screen, for the following options: • Ringer Volume • Ringer Tone (Melody) • Keypad Tones Selecting [Erase All] enables you to erase all records from the Incoming Calls Log. The screen will display the [Erase all?] screen above, prompting you to confirm your selection. Select [OK] to erase all entries in the Incoming Calls Log.
Verizon One User Guide 13. Using the Verizon One Handset Menu 13.2.1 Ringer Volume When you select [Ringer Volume] the screen below will be displayed with the current volume. “Medium” is the default ringer volume. Select [Change] and scroll to change Ringer Volume to either “Medium,” “High,” “Low,” or “Off”. (Note: The difference between the levels is 6 dB.) Select [Save] to confirm your settings. You will then be returned to the Menu screen: © 2006 Verizon 13.2.
Verizon One User Guide 13. Using the Verizon One Handset Menu 13.2.3 Keypad Tones When you select [Keypad Tones] the following screen will be displayed with the arrow at the current status. “On” is the default Keypad Tones setting. Select [Change] if you want to change the Keypad Tones to “Off.” Select [Save] to save your settings. You will then be returned to the Menu screen: 13.3 Handset Name Menu This feature allows you to assign a name to your registered Handset.
Verizon One User Guide 13. Using the Verizon One Handset Menu 13.4 Date and Time Menu 1. Enter the correct Date following the cursor as done with the Time setting. When the [Date and Time] menu is selected, the pointer will be positioned at the Time setting, and the first digit of Time will blink, waiting for your input: 1. Enter the first digit. Once entered, the second digit will blink. Continue to enter the correct Time.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.1 View Your Phonebook The Phonebook within your Handset is available to store Names and Numbers for easy access and dialing: Phonebook and Phone Number Features Quality The maximum number of entries that the Phonebook can contain 50 The maximum number of characters for name entry 11 The maximum number of digits for phone number entry 24 © 2006 Verizon To access your Phonebook, select [Phonebook] from the Menu.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.1 View Your Phonebook (cont’d) Select [View] when the pointer is at the desired entry, to view the telephone Number for that entry. After selecting a phone entry, press to go Off-Hook and dial the selected phone number: If the Number has more than 11 digits and less than 23, the display is swapped with two pages. Each page will then be displayed at an interval of 3 seconds.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.2 Add a New Name (cont’d) 1. Enter a name with up to 11 characters at the blinking underscore using the keypad characters (0-9, *, #). Note: If you try to input more than 11 characters, an error tone will be heard and additional input will not be accepted. 2. Select [Clear] to delete (backspace) characters. 3. Press to return to the Standby screen. This will cancel your input. Or, 4.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.2 Add a New Name (cont’d) The phone number will be formatted according to the following rules: String of Digits Screen Format 1 7 digit number ###-#### 2 8 digits, leading digit 1 1 ###-#### 3 10 digits (###)###-#### 4 11 digits, leading digit 1 1(###)###-#### 5 Other cases No formatting © 2006 Verizon 7. Press to return to the Standby screen. This will cancel your input. Or, 8.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.2 Add a New Name (cont’d) The following screen will be displayed: If the Phonebook is full when you select (Add New Name), a “Phonebook full” message will be displayed for 2seconds. When the Phonebook is full, you can store a new Name entry only after an existing entry has been erased: © 2006 Verizon 14.3 Edit a Phonebook Entry To edit a Phonebook entry, select [Options] when the pointer is at the desired entry.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.3 Edit a Phonebook Entry (cont’d) 5. Select [Save] to save your settings and to return to Standby. 6. Press to return to the Standby screen. 7. Continue by editing the Number, press . The display will show the corresponding Number of the Name you have selected, as follows: 8. Select [Clear] to delete (backspace) numbers that you wish to edit. © 2006 Verizon 9.
Verizon One User Guide 14. Using the Handset Phonebook Menu 14.4 Erase a Phonebook Entry To erase a Name and Number from the Phonebook, choose the desired Name or Number and select [Erase]. The Name and Number will be erased, and the Phonebook will be re-numbered. The Handset will display the “Entry erased” message for 2 seconds, and then the screen will return to the Phonebook List, as follows: © 2006 Verizon 14.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.1 Intercom Functions The Handset for the Verizon One Base Unit has the default name “Verizon One” and the Base is called “Base.” These names assist in understanding the Intercom and Call Transfer Functions discussed in this section. 15.1.1 Paging the Base To page the Base from the Handset, press on the Handset. The Base is automatically paged.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.1.2 No Answer From a Page If a Page is not answered, a “No answer” message will be displayed on the device that originated the Page when: • There is no answer from the Paged party after two minutes • The Paged party chose not to answer by pressing [Exit] or “Verizon One.” The Handset can respond to a “No answer” message in one of the following ways: 15.1.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.2 Call Transfer Functions 15.2.1 Completing a Call Transfer An external call received on the “Verizon One” Handset may be transferred to the Base by pressing on “Verizon One” and then pressing to automatically page the Base. “Verizon One” will display “Call on Hold” and “Paging Base,” switching messages alternatively.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.2.2 Call Back If the “Verizon One” user presses to transfer a call and the Base does not answer, after 30 seconds of ringing, the Base will stop ringing and the ringing will “return” to “Verizon One.” The Base will acknowledge the “Line In Use” screen and the call will be “called back” to “Verizon One.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.3 3-Way Conferencing (cont’d) The Handset may select one of the following options: • Press on “Verizon One” to quit the conference. The Base can continue the external call alone. Or, similarly, the Base can disconnect to quit the conference and leave “Verizon One” to continue the external call alone. • Press on both “Verizon One” and the Base to disconnect the external and intercom calls.
Verizon One User Guide 15. Using Intercom and Call Transfer Functions 15.5 Out-of-Range Detection If the Handset detects an out-of-range condition, it will start searching for the Base and display the following screen: © 2006 Verizon After the Handset finds the Base, the Handset will display the Standby screen. If the Handset cannot find the Base, the Handset will emit an error tone and display an “Out of range” message.
Verizon One User Guide 16. Headset Support Your Verizon One Handset is equipped with a 2.5 mm Headset jack for use with an optional accessory Headset for handsfree operation. If you choose to use the Headset option, you must do the following: 1. Obtain an optional accessory Headset. 2. Locate the Headset jack on the side of the Handset. 3. Connect the plug on the Headset cord to the jack on the Handset. Note: The plug should fit securely. Do not force the connection. 4.
Verizon One User Guide 17. Verizon One Base Unit Controls 17.1 Base Speakerphone Control Buttons The following control buttons are provided on the Verizon One Base Unit for control of the Base Speakerphone: Note: “Off-Hook” refers to the condition when either the Base or Handset is active in requesting a dial tone or is engaged in a call. “On-Hook” refers to the condition when either the Base or a Handset is not active in requesting a dial tone or placing a call.
Verizon One User Guide 17. Verizon One Base Unit Controls 17.1 Base Speakerphone Control Buttons (cont’d) Button Function Intercom Pressing this button will automatically begin paging the Verizon One handset. Volume Up Volume Down Pressing and holding either of these buttons will continually raise/lower the volume of the audio that emanates through the speaker until the button is released or a maximum/minimum level is reached.
Verizon One User Guide 17. Verizon One Base Unit Controls 17.2 Base Activity LED The Base Unit includes an Activity LED, also referred to as the “Voice Message Waiting LED,” which performs the following functions: • Incoming Call: The Activity LED is flashing at a cadence in accordance to an incoming ring pattern. When the ring cadence is ON, the LED blinks. • Talk Mode: If the Base is in a Talk mode, Intercom, or Voice Mail mode, the Activity LED lights solid blue.
Verizon One User Guide 17. Verizon One Base Unit Controls 17.
Verizon One User Guide 18. Verizon One Base Unit Operations 18.1 Base, Stylus and Touch-Screen If you are using Verizon One in Active Mode, you will perform most of your interactions through the Base Unit’s touch-screen. For details on how to use these additional features and navigate the touch-screen display, see Section 19 Touch-Screen Features. A stylus is provided with the Base and, by using the stylus, you can gently tap the components in the touch-screen and navigate to various features.
Verizon One User Guide 18. Verizon One Base Unit Operations 18.3 Answering Incoming Calls To answer an incoming call, from the Base Unit, press during an incoming call ringtone. After you press , the Base will go Off-Hook and you may begin speaking. 18.4 Transferring Calls from the Base to the Handset By lifting the Handset from the Base and pressing during an active call, the user will be connected to the call. 18.
Verizon One User Guide 18. Verizon One Base Unit Operations 18.6 Paging from the Base To page the Handset from the Base Unit, press on the Base. The Base will page the Handset for approximately two minutes and then stop paging. If the Handset responds (by pressing within the two minutes of paging), it will end the page and start an intercom call. © 2006 Verizon 18.
Verizon One User Guide 18. Verizon One Base Unit Operations 18.9 Using the Hold Button To place the call in a Hold state, press on the Base. The button will illuminate (flashing) when the call is on Hold. Press again to return to the call. © 2006 Verizon 18.10 Using the Menu and Address Book Buttons Pressing the
Verizon One User Guide 19. Touch-Screen Features 19.1 Touch-Screen Navigation Verizon One’s visual touch-screen display provides access to everything you use most often. This section shows how to navigate using the touch-screen menu. One-Touch Screen Features Home Screen The Home screen allows access by providing shortcuts to the Menu and popular menu options such as Calls & Memos and News & More. Your Home screen picture and weather settings can be customized by selecting Settings from the Menu.
Verizon One User Guide 19. Touch-Screen Features 19.1.1 Menu Calls: Access your incoming and outgoing call logs***, add callers directly to your Address Book or call back with one touch. Voice Mail**: One touch to access your Voice Mailbox and listen to your messages. Memos: Use a keypad or freestyle memo pad (using the stylus) to jot down numbers or leave notes for other household members.
Verizon One User Guide 19. Touch-Screen Features 19.1.1 Menu (cont’d) E-Mail**: Check and send E-Mail directly from the Verizon One device. Settings: Select your Display, Backgrounds, Screensavers and Ringtones. Alarm/Timer: Set an Alarm, use the Timer or start the Stopwatch to keep time. Phone Tips: Reference dialing shortcuts that you can use for some of the most common phone applications—such as dialing the last person who called you (*69).
Verizon One User Guide 19. Touch-Screen Features 19.1.2 Touch-Screen Keyboard and Numeric Keypad Select or touch an entry field to access the keyboard - or - in the case of number fields, a numeric keypad. Note that you can select Shift for capital letters and the @ sign, etc. When entering a phone number on the keypad, use ONLY ten digits (area code + phone number). Do NOT enter a 1 before the area code. 19.1.
Verizon One User Guide 19. Touch-Screen Features 19.1.4 Call Log* Features 19.1.4.1 View Caller The View Caller screen allows you to view, call or map a caller and/or Contact. You can also add this caller to your Address Book or update an existing Address Book Contact with call information. Access the View Caller screen by selecting a Call in a Call Log. * Caller ID subscription is required. Commands & Symbols Action Calls the Contact number displayed. Calls the contact/number displayed with 1+.
Verizon One User Guide 19. Touch-Screen Features 19.1.4.2 Update a Contact On the Update a Contact screen, select the Group for the Contact for which you wish to add this phone number. Enter or update a Contact Name and select a phone number Type. Select Done to save your changes. 19.1.4.3 Map a Caller The Map a Caller screen shows a map of your Contact’s geographical location. You can select Directions to get driving directions.
Verizon One User Guide 19. Touch-Screen Features 19.1.5 Receiving an Incoming Call Commands & Symbols When you receive a call, Verizon One will display the In Call screen which displays Caller ID* information (if available). The In Call screen also provides screen commands that you can touch with your stylus to answer, route or disconnect an Incoming Call, or perform other phone functions: Action Disconnect the call. Transfer the call. Answer Call Wait Waiting or go back to the original call.
Verizon One User Guide 19. Touch-Screen Features 19.1.6 Placing an Outgoing Call In addition to the outgoing call methods described in the Handset and Base sections, you may also make a phone call using the touch-screen or a combination of touch-screen commands with Base buttons. Options on the Dialer Screen when you are Off-Hook but have not yet entered a number: Commands & Symbols Action Speed Dial Access your saved Speed Dial List. Emergency Access your Emergency Numbers.
Verizon One User Guide 19. Touch-Screen Features 19.2 Voice Mail The Voice Mail tab works with Verizon Voice Mail Service. You must be a current Verizon Home Voice Mail subscriber to use this feature. If you are a current subscriber, select Setup. This will allow you to enter in your Verizon Voice Mail Access Number. Once you have entered your Voice Mail access number and selected Done to save, use the Dial Voice Mail selection to check your messages.
Verizon One User Guide 19. Touch-Screen Features 19.3.2 Edit a Contact on Your Speed Dial List 1. Select Speed Dial Menu. from the 2. Touch the Name of the entry you wish to update. 3. On the entry screen for this Speed Dial position, select or touch the entry field to access the keyboard to update the Name and Phone Number fields. 4. Select Done to save your changes and return to the Speed Dial page. 19.3.3 Dial a Contact on Your Speed Dial List 1. Select Speed Dial Menu. from the 2.
Verizon One User Guide 19. Touch-Screen Features 19.5 Address Book Access and manage your online Address Book and directly place calls from it. Your Address Book may contain Personal Contacts, Business Contacts and Groups. You may assign Contacts to Groups for quick access. View Contacts Select Address Book Menu. from the The Address Book screen appears. This screen displays a list of people in your Address Book. Use the scroll bar at the right to navigate through the entire list.
Verizon One User Guide 19. Touch-Screen Features 19.5.2 Get Address, Map and Directions The View Contact – Addresses screen displays the Addresses stored for the selected Contact. Under the Contact Name is the E-mail and Home Address. • Select Map for a map of the Home Address. • Select Numbers to go to the View Contact – Numbers screen for dialing and other options and information for the Contact. • Select Edit Contact to update information for the Contact.
Verizon One User Guide 19. Touch-Screen Features 19.5.3.1 Add a Person (cont’d) 7. On the Add Contact - Work Numbers Add Work Numbers screen, enter work Phone, Cell, Fax and/or Pager numbers. Select More to advance to the New Contact - Home Address screen. 8. On the Add Contact - Home Address screen, enter street Address, City, State, ZIP and Country. Select More to advance to the New Contact Work Address screen. 9. On the Add Contact - Work Address screen, Add Street, City, State, ZIP and Country.
Verizon One User Guide 19. Touch-Screen Features 19.5.3.3 Add a Business Contact (cont’d) 5. On the Add Business Contact - Required Information screen, enter Name, Primary Phone Number and select Phone or Cell from the Type menu. Select More to advance to the Add Business - Numbers screen. Tip: You can complete the Address Book Add a Contact wizard by selecting More upon completing each screen. 19.5.3.4 from the 2. Select Add from the Address Book screen. 3. Select Add a Group. © 2006 Verizon 19.
Verizon One User Guide 19. Touch-Screen Features 19.6.3. Appointments 19.6.3.1 Add an Appointment 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen. 3. Select Appointment . 8. Select Enter to accept your Time and Date selections and return to the Calendar – Add Event screen. 9. Touch the End entry field for the Select Date and Time screen. 10. Choose an End Date by touching a day from the Monthly calendar view. 4.
Verizon One User Guide 19. Touch-Screen Features 19.6.3.2 Edit an Appointment 1. Select Calendar from the Menu. 2. Select the day of the Appointment you wish to edit. 3. Select the Day tab. 19.6.3.3 Delete an Event 1. Select Calendar from the Menu. 2. Select the day of the Appointment you wish to edit. 3. Select the Day tab. 4. Select the Appointment that you wish to edit. 4. Select the Appointment that you wish to Delete. 5. Select Edit. 5. Select Delete. Confirm: Yes or No. 6.
Verizon One User Guide 19. Touch-Screen Features 19.6.4 Tasks 19.6.4.1 Add a Task 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen. 3. Select Task . 4. On the Calendar - Add Task screen, enter Subject (name for this new Task). 5. Select Task Priority (High, Low or Normal) from the menu. This can be edited as needed. 6. Touch the Due Date entry field for the Select Date screen. 7. Choose a Due Date by touching a day on the Monthly calendar. 8.
Verizon One User Guide 19. Touch-Screen Features 19.6.4.3 View Tasks 1. Select Calendar from the Menu. 2. Select View Tasks on the Calendar screen. The Calendar – Tasks screen appears. Task on the Calendar – Task screen and select Delete on the Calendar – Task Detail screen. 19.7 Memos The Calendar – Task screen lists all of your saved Tasks, each with Status and Due Date.
Verizon One User Guide 19. Touch-Screen Features 19.7.3 Add a Memo (cont’d) To use the keyboard to enter printed text in the drawing area: 2. Select the background color of your choice from the available color options and the menu will close. Your background color will be changed. 1. Choose the text color by selecting the Pen Color . A pop-up menu with available colors will appear. The currently selected color is outlined. Select the color you would like your text to be, and the menu will close.
Verizon One User Guide 19. Touch-Screen Features 19.7.3 Add a Memo (cont’d) To erase portions of the drawing area: 1. Select Eraser . Your cursor will turn into a rectangle. Touch any point of the drawing area and drag. Anything underneath the rectangle will be erased (with the exception of the background color). 2. Select Pen Width again to return to the pen function. Tip: To erase the whole area, touch and hold Eraser and select All from the pop-up menu.
Verizon One User Guide 19. Touch-Screen Features 19.9.1 Look Up a Business (cont’d) Tip: Select Categories to look up a business by category. Once you have reached the most specific level for your category selection (e.g. Art Galleries or Boat Rentals), enter your City and State and select Find It. 19.9.2 Look Up a Person 1. Select SuperPages Menu. 19.9.3 Reverse Lookup from the 2. Select White Pages to look up a person. 3. Enter First Name. 4. Enter Last Name (required). 5. Enter City. 6.
Verizon One User Guide 19. Touch-Screen Features 19.9.4 Search Results Not only does the SuperPages Search Results screen display the results of your SuperPages search, it is also your link to one-touch dialing, Maps and Driving Directions. • Select New Search to start your search over. • Select to call your Contact. to call your Contact when • Select the call requires dialing a “1”. • Select directions. for a map and driving to add this person to your • Select Address Book. © 2006 Verizon 19.9.4.
Verizon One User Guide 19. Touch-Screen Features 19.9.4.2 Add a SuperPages Search Results Number to Your Address Book To add a Phone Number from SuperPages Search Results to your Address Book: 1. Select SuperPages Menu. from the 4. Edit the information as needed. 5. Add additional information by selecting More to access more Add a Contact wizard screens. Select Done to save your new Address Book entry. 19.10 E-Mail You can check and send E-Mail directly from the Verizon One device.
Verizon One User Guide 19. Touch-Screen Features 19.10.2 Check E-Mail 1. Select to enter your Verizon Online E-Mail password. Forgot password? Go to dslstart.verizon.net for help. 2. Use the scroll bar to view your list of E-Mail messages. 3. Select the E-Mail you want to view. 19.10.3 Reply to an E-Mail 19.11 Alarm/Timer You can use Verizon One to set a timer, set an alarm or time something with the stopwatch. 19.11.1 Start Timer 1. Select feature. to use the Timer 2.
Verizon One User Guide 19. Touch-Screen Features 19.11.3 Start Stopwatch 1. Select to use the stopwatch feature. 2. Select Stopwatch. to begin the 3. Select Stopwatch. to pause the to resume the 4. Select Stopwatch count. to stop the 5. Select Stopwatch and reset all counters to 00. 19.12 Calculator The calculator allows for basic calculation functions of addition, subtraction, multiplication and division. © 2006 Verizon 19.
Verizon One User Guide 19. Touch-Screen Features 19.13.1.3 Movies Find out what is playing at nearby theaters. Review movie listings and show times. When you access Movies from News & More in the Menu, the Movies Theaters List screen appears. Select a theater from the list based on your ZIP code or enter a new ZIP and select a Distance (how far from that ZIP code you want to travel) from the menu. A list of Theaters based on your new parameters will automatically appear.
Verizon One User Guide 19. Touch-Screen Features 19.13.1.4.1 Local Weather (cont’d) Tip: Once entered, your ZIP Code becomes the default until you enter a different one. This means that the weather for your area appears automatically when you come to the Weather screen. 1. Select 2. Select 3. Select 4. Select Country. 19.13.1.4.2 Radar 1. Open News & More and select 19.13.1.4.3 International Weather . . . . to enter a new City and to get the 5. Select weather for that area. 19.13.1.
Verizon One User Guide 19. Touch-Screen Features 19.13.1.8 Lottery 1. Open News & More and select Lottery . 2. Lottery results are listed and will automatically move through each item. OR Select and lotteries. 3. Select to scroll through the 19.13.1.8.1 View Game 2. Select © 2006 Verizon 1. Select . 2. Select a State from the list to view the Lotteries. 19.13.1.9 Stocks Track up to 10 Stocks/Ticker Symbols and use Company Search to look up Ticker Symbols.
Verizon One User Guide 19. Touch-Screen Features 19.13.1.11 Restaurants You can lookup restaurants in your area. Your ZIP Code becomes the default until you enter a different one. This means that the restaurants in your area always appear automatically. 19.13.1.11.1 Lookup Restaurants 1. Select News & More on the Home screen. 2. Select . 3. 90 Restaurants near you will be listed and will automatically move through each listing. 19.13.1.11.2 Change Cuisine 1. Select . to find 2.
Verizon One User Guide 19. Touch-Screen Features 19.13.1.11.4 Restaurants Near Me (cont’d) 3. This is a list of restaurants near you, based upon the ZIP code and search radius you have entered. The list is sorted by distance, starting with the closest. 4. Select to learn more about a specific restaurant. 5. To change the ZIP code, select the ZIP code field and use the touchpad to enter a new ZIP code. 6. To change the search radius, select the Distance menu and select a new search radius. 19.13.1.
Verizon One User Guide 19. Touch-Screen Features 19.14.1.1 Using Manage Calls Use the Manage Calls screen to turn Call Management on or off, start or stop Call Forwarding, set-up Scheduled Call Forwarding tasks, and manage your Call Forwarding Destinations (phone numbers). Command Prompt on Incoming Calls Select check box to (enable) - or uncheck (disable) prompts on incoming calls.
Verizon One User Guide 19. Touch-Screen Features 19.14.1.2 Manage Call Forwarding Destinations (Phone Numbers) Use the Destinations screen to view the numbers you have set-up for Call Forwarding. You may add a new Destination by selecting Add. To edit an existing Destination, go to Destinations – Edit Entry – where you may Edit or Delete a Destination. Destinations – Add Entry Enter a Name and Number for this Destination. Select Done to save the entry.
Verizon One User Guide 19. Touch-Screen Features 19.14.2.3 Schedule Call Forwarding 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen. 3. Select Schedule Call Forwarding. 4. On the Calendar – Schedule Call Forwarding screen, select a phone number to forward to from the Destination Number menu – or select Add New Number. 5. Touch the Date entry field for the Select Date and Time screen. 6. Choose a Start Date by touching a day from the Monthly calendar view.
Verizon One User Guide 19. Touch-Screen Features 19.14.2.4 Edit Scheduled Call Forwarding 1. Select Calendar from the Menu. 2. Select the day of the Scheduled Call Forwarding task you wish to edit. 3. Select the Day tab. 4. Select the Scheduled Call Forwarding task that you wish to edit. 5. Select Destinations – Edit Entry. 6. Update the Destination Number from the menu as needed. 7. Edit the Start Date and End Date as needed. 8. Select More to continue editing this Scheduled Call Forwarding task. 9.
Verizon One User Guide 19. Touch-Screen Features 19.15 Phone Tips Reference dialing shortcuts that you can use for common phone shortcuts – such as dialing the last person who called you (*69), or disabling Call Waiting (*70). 19.16 Settings 19.16.2 Select a button for one of the Settings categories to setup or change Verizon One settings. 19.16.1 Date/Time Date and Time information was set when you went through the Verizon One setup process.
Verizon One User Guide 19. Touch-Screen Features 19.16.3 Display Choose brightness, contrast and Home screen background on the SettingsDisplay screen: 1. Select Settings from the Menu. 2. Select Display from the Settings screen. 3. Slide the Brightness horizontal slider to adjust your display brightness. 4. Slide the Contrast horizontal slider to adjust your display contrast. 5. Select Change Background for a selection of pictures. 6. Select the picture you wish to use as your new Background.
Verizon One User Guide 19. Touch-Screen Features 19.16.5.2 Add Cell Phones 1. Select 2. Select . . or touch the entry field 3. Select to enter the Name and Number of the cell phone. 4. Select screen. to move to next 19.16.5.2.1 Authorizing a Cell Phone 1. Select the cell phone you want to authorize. It will be listed as “Pending”. 2. Select or touch the entry field to enter the authorization code. 3. Select screen. to move to next 5.
Verizon One User Guide 19. Touch-Screen Features 19.16.7 Ring Tones You can choose from a list of Ring Tones for your Verizon One. You can even download new Ring Tones directly to the device. 19.16.7.1 Set Ring Tone 1. Open Settings. to select a ring tone for 2. Select incoming calls. 3. A list of Ring Tones will appear. Select to preview the ring. to select this ring 4. Select tone for incoming calls. to save your 5. Select settings and return to the Settings page. © 2006 Verizon 19.16.7.2 1.
Verizon One User Guide 19. Touch-Screen Features 19.16.9 Handsets If you have more than one handset associated with your Verizon One device, you can register them, assign a name or edit their settings at any time. 19.16.9.1 Name Handsets 1. Select Handset1, Handset2, Handset3 or Handset4 to make changes to the handset. or touch the entry field 2. Select to change the name of the handset.
Verizon One User Guide 19. Touch-Screen Features 19.16.10 Shortcuts You can create Shortcuts to features from the Home screen. Just choose the features you want at-hand. 19.16.10.1 View Shortcuts Shortcuts are Features listed on your Home screen for easy access. to open your 1. Select Shortcuts. 2. Select to move the list of Shortcuts to the Right. 3. Select to move the list of Shortcuts to the Left. 4. Select the Feature icon to open it. to close your 5. Select Shortcuts. © 2006 Verizon 19.16.
Verizon One User Guide 20. Home Networking 20.1 What is Home Networking A Home Network connects computers in a household that share an Internet connection, printers, files, and other hardware devices like scanners and DVD burners. Home networks eliminate the need to purchase separate Internet connections and hardware devices for each computer. With a Home Network, you can share documents, digital photos, and other files between computers (without using floppy discs or CDs).
Verizon One User Guide 20. Home Networking 20.2 Important Information About Your Verizon One Home Network (cont’d) Note: Hereafter, the Verizon One Communications Subsystem will be referred to as “Verizon One,” “Gateway,” or “Modem.” Your Verizon One Wireless Home Network was shipped to you disabled (turned OFF). Enable (turn ON) your Wireless Network by: 1. Selecting Menu on the Verizon One touch-screen display 2. Select Settings 3.
Verizon One User Guide 20. Home Networking 20.3.1 Home Networking System Requirements The following system specifications are required for optimum performance of Verizon One via Wired or Wireless installations. These requirements are applicable to all computers you wish to add to your Home Network now or in the future: Connection Type Minimum System Requirements WIRED • Pentium® or equivalent and above class machines, Macintosh® • Microsoft® Windows® (95, 98, 2000, ME, NT 4.
Verizon One User Guide 20. Home Networking 20.3.2 LED Indicators The LEDs located on the front of Verizon One are used to verify the unit’s operation and status. Refer to the following chart for details on the LEDs: LED States and Descriptions LED State Description POWER Solid Green OFF Solid Red Verizon One power is ON Verizon One power is OFF CS POST (Power On Self Test), Failure (not bootable) or Device Malfunction.
Verizon One User Guide 20. Home Networking 20.3.2 LED Indicators (cont’d) LED States and Descriptions LED State Description WIRELESS Solid Green OFF Link Established. Verizon One power is OFF or No Link. POWER Solid Green OFF Solid Red Verizon One power is ON Verizon One power is OFF CS POST (Power On Self Test), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than two seconds after the power on self test passes. DSL/RDY Solid Green Good DSL sync.
Verizon One User Guide 20. Home Networking 20.3.2 LED Indicators (cont’d) LED States and Descriptions LED State Description INTERNET Solid Green IP connected (the Subsystem has a WAN IP address from IPCP or DHCP, and DSL is up or a static IP address is configured. PPP negotiation has successfully completed (if used) and DSL is up and no traffic is detected.
Verizon One User Guide 20. Home Networking 20.3.3 Interface Descriptions The following chart explains the interface components located on the back of Verizon One: NAME TYPE Fax (fax, phone, 6-pin RJ-11 modular jack answering machine) FUNCTION Connects standard telephony equipment to the Verizon One Base Unit. QUANTITY 1 Note: For convenience, this jack has a built-in microfilter for filtering ADSL signals from standard telephone equipment.
Verizon One User Guide 20. Home Networking 20.3.4 Installing a Wired Network Preparation 1. Before you connect your “Wired” network, you must have an Ethernet card installed in each computer that you plan on adding to your network. If your Ethernet card does not autonegotiate, you must set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for installing and configuring your Ethernet card. Note: Ethernet Cards can be purchased at www.verizon.net/niccard.
Verizon One User Guide 20. Home Networking 20.3.4 Installing a Wired Network (cont’d) Verify your Connections 3. Check to see if the Power LED is solid green. If the Power LED is solid green, the Base Unit is powered up. 4. Check to see if the DSL/RDY LED is solid green. If the DSL/RDY LED is solid green, the DSL interface is functioning properly. 5. Check to see if the Ethernet LED is solid green. Solid green indicates that the Ethernet interface is functioning properly. 6.
Verizon One User Guide 20. Home Networking 20.3.5 Installing a Wireless Network Preparation 1. Ensure that an 802.11b/g/g+ wireless network adapter has been installed in each PC on your wireless network. 2. Install the appropriate drivers for your Wireless IEEE802.11b or IEEE802.11g adapter. 3. Turn on Wireless Networking. Do this directly on the Verizon One display touch-screen by selecting Menu, Settings, and then Wireless. Adding Computers to your Wireless Network 4.
Verizon One User Guide 20. Home Networking 20.3.5 Installing a Wireless Network (cont’d) Verify your Connections 5. Check to see if the Power LED is solid green. If the Power LED is solid green, the Base Unit is powered up. 6. Check to see if the DSL/RDY LED is solid green. If the DSL/RDY LED is solid green, the DSL interface is functioning properly. 7. Check to see if the Wireless LED is solid Green. This means that the Wireless interface is functioning properly. 8.
Verizon One User Guide 20. Home Networking 20.3.6 Installing Both a Wired and Wireless Network Simultaneously Verizon One supports simultaneous use of Wired and Wireless network connections. The following instructions explain how to install Verizon One for simultaneous use of Wired and Wireless connections: • To add Wired PCs follow the steps outlined in Section 20.3.4 • To Add Wireless PCs follow the steps outlined in Section 20.3.5 20.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Connecting to the Advanced Features Configuration Tool Open your Web browser and type http://192.168.1.1 in the browser’s address window, and then press Enter on your keyboard. You will see the following screen (assuming you have completed the CD Registration): © 2006 Verizon Connection Overview Displays your DSL connection rate.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Navigating through the Advanced Configuration Tool As you navigate through the various screens of the Verizon One Communications Subsystem, the name of the active page that you have selected will appear in the upper-left side of the screen, as shown below. Please note that the actual values may differ from the values displayed in the screens: from the Maintenance menu.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Wireless Configuration The following fields will be displayed if you select Wireless from the Configuration menu: IMPORTANT: If you are connecting to Verizon One via a wireless network adapter, the service set ID (SSID) must be the same for both Verizon One and your PC’s wireless network adapter.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) To select a network setting, click the drop-down arrow at the field labeled Authentication Type, and then select either Open System or Shared Key.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Wireless Configuration Information Wireless Operation Factory Default = Enabled. When Disabled, no stations will be able to connect to Verizon One. Network Name (SSID) This string, (32 characters or less) is the name associated with the AP. To connect to the AP, the SSID on a Station card must match the SSID on the AP card or be set to “ANY.” Channel The AP transmits and receives data on this channel.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Privacy Settings Authentication Type Factory Default = Open System. Possible Response: Open System: Open System authentication is the default selection. Shared Key: To use Shared Key authentication, WEP must be enabled, and a valid WEP key must be present. Enabling WEP does not force the use of Shared Key authentication. It is permissible to have WEP enabled and still use Open System authentication.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Privacy Settings (cont’d) Key Mapping Table button Selecting this button will allows access to the Wireless Key Mappings settings. Hide SSID Factory Default = Disabled. If Enabled, Verizon One will not broadcast the SSID. Stations must configure the SSID to match the Network Name (SSID) to connect to Verizon One. MAC Address Filtering Factory Default = Disabled.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) WEP Key Select Enable if you want this WEP key enabled for the listed MAC Address. Wireless Key Mappings MAC Address The following screen will be displayed if you click the Edit button adjacent to the Key Mapping Table in the Wireless Configuration screen: The MAC Address assigned to the Station for which you want to assign a WEP key. Key Length The number of bits the encryption is going to use for WEP.
Verizon One User Guide 20. Home Networking 20.4 Accessing Configuration Settings (cont’d) Firewall Configuration The following settings will be displayed if you select Firewall from the Configuration menu: Security Level High High security level only allows basic Internet functionality. Only Mail, News, Web, FTP, and IPSEC are allowed. All other traffic is prohibited. Medium Factory Default = MEDIUM. Like High security, Medium security only allows basic Internet functionality by default.
Verizon One User Guide 20. Home Networking 20.5 Authenticate User 1. Select My Connection 20.6 Password Protection . to enter your User Name 2. Select and Password. (This is usually your Verizon Online User Name and Password). 3. Select network. to sign into 1. Open Settings. 2. Select Home Networking . 3. If your password protection is ON: to enter your User Name • Select and Password. (This is usually your Verizon Online User Name and Password.) • Select network.
Verizon One User Guide 20. Home Networking 20.7 Configure Wireless Settings 1. Select . 2. If you are in Application Mode: Wireless Network Settings • Select • Select or . . Wireless Security Settings • Select • Select or . . 3. If you are in Client Mode: • Select . 20.7.1 Setup Wireless Network 20.7.2 Setup Wireless Security 1. If you are in Application Mode, select Wireless Network . 1. If you are in Application Mode, select . Wireless Security to enter the Wireless 2.
Verizon One User Guide 20. Home Networking 20.8 Manage Security Select Security 20.8.2 Add Services . 1. Select Services 2. Select 20.8.1 Change Firewall 1. Select Firewall . 2. Choose Firewall level: • Off • Low • Medium • High 3. Select settings. to save your 3. Select . 1. Select Services 2. Select . or the entry field to enter: 3. Select . .
Verizon One User Guide 20. Home Networking 20.8.4 View Services 20.9 Setup My Connection 1. Select Services . 2. Select one of the Services listed. 3. The Service information will appear. 20.8.5 View Clients 1. Select Clients . 2. A list of Clients will appear with wired or wireless icons indicating its network capabilities. 1. Select My Connection 20.9.2 Setup DSL Connection . 2. Verizon One will display whether you are connected through: • Verizon DSL • FiOS 3. Select previous screen.
Verizon One User Guide 21. Technical Support 21.1 Getting Help Your DSL Service Ready Date The Verizon Online Support Center 21.1.1 Touch-Screen Help By following the Welcome screens on the Verizon One display (see section 7.2) Verizon One will automatically check for an active DSL connection and notify you when your Service Ready Date has arrived. However, if you would like to find out when your service will be activated, visit: www.verizon.com/dslorderstatus.
Verizon One User Guide 21. Technical Support 21.1.3 Helpful Web Sites 21.1.4 Important Troubleshooting Tips • About Verizon One: www.verizon.com/verizon-one Trouble Establishing an Internet Connection? • Verizon Online DSL Start Page: http://dslstart.verizon.net 1. Reboot the modem within Verizon One by holding down the “1” numeric hard key and “Volume Up” hard key at the same time – for 3 seconds. • Verizon Online DSL with MSN Premium Start Page: www.verizon.msn.com 2. Reboot your computer.
Verizon One User Guide 21. Technical Support 21.1.7 Verizon One Customer Notifications Verizon One puts the power and intelligence of the Verizon network at your fingertips. Receive messages about your Verizon One and Verizon Online DSL service on the Verizon Messages screen. A small check mark icon will appear at the top of your Home screen when a new message has arrived. You can access the new message by touching the icon, or selecting Verizon Messages from the Menu.
