User guide
23
Activate Your Personal Wearable Device
1. Before activating your Personal Wearable Device,
ensure that it is adequately charged by docking.
The Call Button will light up and a message will
appear on the Personal Wearable Device. The
LED on the Docking Station Charger will light to
indicate the charge status for the Personal
Wearable Device, which displays a message:
“dock to charge” and then change to
“charging”.
2. When the Personal Wearable Device reaches an
adequate charge level, it displays the message:
“press call button” When you press the Call
Button you will hear a voice prompt and the
Personal Wearable Device will begin the
activation process. (this process may take
several minutes) Once the activation is complete,
the Personal Wearable Device then connects to
the SureResponse Care Center.
3. Provide the personal information requested by
the SureResponse Care Agent. This information
is critical to better assist you in case of an
emergency.










