User guide

24
4. Register on SureResponse Online
at sureresponse.verizonwireless.com.
Once
registered, you can add your personal
information, add caregivers and other required
information.
NOTE:
• Charging could take a few hours based on the
current charge level.
• If the Personal Wearable Device is not activated
during the third attempt:
• A voice recording will inform you that the Personal
Wearable Device failed to activate and you should
either retry using an alternate cellular or landline
phone in an outside location or call Verizon
Wireless Customer Support at 800-922-0204.
• The Docking Station Charger comes paired with
the Personal Wearable Device at the time of
purchase. If you need to pair your device, see
page 26 for instructions.