VERIZON WIRELESS VZACCESS MANAGER UM150 User’s Manual
CONTENTS CONTENTS 1. INTRODUCTION ......................................................................................1 1.1 Supported Services ................................................................................1 1.2 System Requirements ............................................................................2 1.3 Installation and Configuration .................................................................2 2. USING VZACCESS MANAGER ....................................................
1. INTRODUCTION VZAccessSM Manager from Verizon Wireless Welcome to VZAccess Manager from Verizon Wireless. VZAccess Manager provides easy access to the wireless Internet. It gives you the flexibility to connect your notebook to the Internet anytime, anywhere. 1.1 Supported Services VZAccess Manager supports the following Verizon Wireless services 1. GlobalAccess (VZGlobal) − This service requires a GPRS/EDGE/UMTS/ HSDPA-capable PC Card or ExpressCard and a SIM card.
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IMPORTANT: If using a USB device, VZAccess Manager software must be installed before you insert the USB device in to the computer for the first time. Only after the software has been installed can Windows successfully install and configure the USB device. IMPORTANT: If you are planning to use a Global PC Card or ExpressCard outside the U.S.
STEP 2: After the Welcome screen you will see the VZAccess Manager License Agreement. In order to install and use this product you must agree with the terms of this agreement. Select “I agree with this software license agreement,” then click the Next button to continue. If you do not agree with this agreement, click the Cancel button to exit. STEP 3: You are now ready to select the location on your computer where the VZAccess Manager should be installed.
STEP 4: You are now ready to begin installing VZAccess Manager components onto your computer. Click Next to continue. STEP 5: During this step the components of VZAccess Manager are installed onto your computer.
STEP 6: Installation is now complete. Click the Finish button to leave the VZAccess Manager setup program and to begin using your new software. The setup program will automatically create a VZAccess Manager shortcut on your desktop. The VZAccess Manager Setup Wizard After you have successfully completed the installation process of VZAccess Manager, you are ready to start the program and begin your initial setup.
STEP 2: The first time you open VZAccess Manager, the Setup Wizard will run automatically. You will be presented with a Welcome screen. If you have an Internet connection, it is recommended that you check to see if you are running the latest version of VZAccess Manager. Click the “Check for Updates” button to perform this check. Click Next to continue. STEP 3: In this step of the Setup Wizard you must specify the type of wireless device that you intend to use with VZAccess Manager.
STEP 4: The VZAccess Manager will now detect and setup your WWAN device. “WWAN” (Wireless Wide Area Network) denotes any UMTS, GPRS, 1xEVDO, 1xRTT or CDMA connection to the Verizon Wireless or partner networks such as VZGlobal, BroadbandAccess or NationalAccess. STEP 5: In this step you need to select the type of connectivity you wish to use with your wireless device. For the purposes of this guide, we will select “USB Modem.
STEP 6: USB device users would insert their USB device now, and wait for Windows to detect and install drivers for the device. NOTE FOR HANDSET USERS: If you selected USB (to connect a phone) and have not already installed the data cable drivers supplied with the cable, you must install them now. To install the data cable drivers click the Cancel button below to exit the Setup Wizard and then refer to the documentation included with the cable.
STEP 7: The detection and configuration process for your wireless device is now complete. In this step you can elect to run the VZAccess Manager automatically every time you start up your computer. To do so, check the “Run VZAccess Manager at Startup” checkbox. Click Finish when complete. Please familiarize yourself with the information in the “Using VZAccess Manager” and “Connecting to the Internet” sections of this guide.
2. USING VZACCESS MANAGER 2.1 Features WWAN (Wireless Wide Area Network) Specific Features • Configures your PC to use your wireless device as a modem. • Creates a NationalAccess connection if you are using a NationalAccess-capable wireless device which does not support BroadbandAccess. • Creates BroadbandAccess connection if using a BroadbandAccess-capable device. This connection will automatically fall back to NationalAccess if BroadbandAccess is unavailable.
2.2 Getting Started Launching VZAccess Manager • Double click the icon on your desktop, or • Open the Windows Start menu, select “Programs” and “VZAccess Manager” The VZAccess Manager Setup Wizard The first time you launch VZAccess Manager, you will see the VZAccess Manager Setup Wizard: Stepping through this wizard is critical to properly setting up your WWAN or Wi-Fi device. Please follow the on-screen instructions, or, for step-by-step guidance, refer here.
VZGlobal users may also see the following version of the main panel: The status bar along the bottom of the window displays your current connection state and the elapsed time of any connection. Additional information is available in “The Status Bar” topic.
Connecting For the First Time To connect to Verizon Wireless for the first time: • Select “National Access–BroadbandAccess.” • Click the “Connect” button. • If your device has not yet been activated, you will be directed to a Verizon Wireless website to set up an account. (To later purchase additional access, click the “Get Access” button.) • Important: Once your account is set up on the Verizon Wireless website, please click the “Disconnect” button to ensure your account is set up properly.
• If you are using a BroadbandAccess capable device, a BroadbandAccess connection will be created. • This connection will use BroadbandAccess if available and will automatically attempt a NationalAccess connection when BroadbandAccess is not available. The VZGlobal Service: • VZGlobal will only be listed as an available connection if (a) you used the wizard to setup your WWAN device, (b) you are using a VZGlobal-capable device, and (c) a VZGlobal signal is available in your area.
2.3 Connecting Once your Wi-Fi or WWAN device is properly configured, connecting to the Internet is as simple as selecting the network connection type shown in the list and clicking the Networks button. Note that the Networks button immediately above the list will change to “Connect” or “Connect Wi-Fi” based on the current selection in the networks list. Following installation of the VZAccess Manager application, launch VZAccess manager and click the Connect button.
The Status Bar Information regarding your current network connection can be seen in the status bar along the bottom of the VZAccess Manager interface. For more information on this status bar, see the section “The Status Bar” in the “Additional Features” section. NOTE: If you are using a WWAN device that supports the Verizon Wireless dial-up data service and you made wireless copies of your dial-up accounts, they will also appear. See the section “Creating Wireless Copies of your Dial-Up Connections.
The pop up status can be turned off, if desired, by selecting “Tools,” “Preferences,” “Options” tab, and un-checking “Show pop-up status windows by tray.” Right clicking on the tray icon provides various options and double clicking on it will always show the application. Placing your cursor on it will display the current connection status. Based on your preferences, your browser or e-mail or VPN program can be launched automatically, or you can launch whatever software you want to use.
Dormancy: NationalAccess and BroadbandAccess data sessions become dormant if you are not sending or receiving any data. As soon as you resume sending or receiving data, the data session will return to an active state. Depending on your device and your NationalAccess or BroadbandAccess plan, your data session may disconnect during a dormant state. See your Verizon Calling Plan brochure for details or visit www.verizonwireless.com. If this happens, select disconnect, and then connect again.
2.4 Warning Messages NationalAccess The first time you connect via NationalAccess, the following warning message will be displayed: ATTENTION: You are about to establish a NationalAccess (1xRTT) data connection. Charges apply in accordance with your subscription to Verizon Wireless' NationalAccess. To see our current pricing for NationalAccess, please visit http://www. verizonwireless.
This message will display each time you go to connect via a wireless dial-up connection, until you select “Do not show this warning again.” Wi-Fi The first time you connect to a Wi-Fi network (with an optional WiFi adapter), you will see the following warning: You are about to establish a connection to a Wi-Fi network. Verizon Wireless does not support problems associated with Wi-Fi networks. Verizon Wireless Customer Care will not be able to assist you. Please see the Help file for details.
The new connection will have a suffix of “(Wireless)” and will be set to use your wireless device as the modem. If the utility is unable to automatically recognize your existing area code and number, the existing number will be displayed, and you will be prompted to enter the area code and number. The utility configures the new wireless connections to always dial 11 digits, so that they will work locally and also in other digital data coverage areas.
Receiving TXT Messages • All of your TXT messages will appear in the list box at the top of the TXT messaging view. By default, all sent and received messages will appear. • To view only certain messages, click on the “View” toolbar button and select “Received Messages,” “Sent Messages” or “All Messages.” • If you are in the TXT Messaging view and a new message arrives, the message will automatically appear in the list formatted in bold. • To view a long TXT message, select the message in the list view.
• With some devices that support TXT messaging contact lists, you may be able to click on the “To...” button to open your contact list. • If contacts storage is supported by your device, to send a TXT to one of the entries in your Contact List, click the “To” button to open the Contacts window. Simply double click on the name of the user and that individual will automatically be added to the “Send To” field.
3. VZACCESS MANAGER PREFERENCES 3.1 WWAN Preferences To access the WWAN preferences, click on the “Tools” menu, then “Preferences....” Connect Options The “Set Options...” Button: This is used to set various connect options. See below. Automatically Connect: If desired, you can select to have VZAccess Manager automatically connect at application startup. “Do not allow connectivity when roaming:” Enabling this option will prevent you from connecting when roaming. This option is disabled if using NDIS mode.
Account Options Show non-wireless accounts in list: If you select this option, all of your dial-up accounts will show up in VZAccess Manager's list of accounts, allowing you to use VZAccess Manager to launch them instead of Dial-Up Networking. With this option unchecked, the only connections that are displayed in VZAccess Manager's list of accounts are Verizon Wireless connections and any other connections you have created.
The “Set Options” Button & Its Dialog The Connect Tab When you select the “Set Options” button from the screen above, the following options will appear (“Tools,” “Preferences,” “WWAN tab,” “Set Options...”): Do not open my browser: With this option selected, when you connect to a WWAN network, VZAccess Manager will not automatically launch your default web browser.
Run program on connection: This allows you to automatically run a program when you use VZAccess Manager to connect to a WWAN network. Select the browse button, , to browse to the desired application you want to run when you connect to a WWAN network using VZAccess Manager. The application will run for all WWAN connections made from VZAccess Manager. The VPN Tab The following options exist on the VPN tab (“Tools,” “Preferences,” “WWAN” tab, “Set Options...
Security Setup Available with some wireless devices, when you select the “Security Setup” button from the screen above, the following options will appear: Lock code: Enter your 4 digit lock code (the default lock is the last four digits of your device's phone number) and select OK to lock or unlock the wireless device. Warning: If you plan to use this device feature, we recommend you change your lock code to a new number.
3.2 Wi-Fi Preferences To access the Wi-Fi preferences, click on the “Tools” menu, then “Preferences....” and select the “Wi-Fi” tab. The following options are available if you selected “Detect Wi-Fi” device during setup. If you have added a Wi-Fi device after having installed VZAccess Manager, you can select “Options,” “Run Wizard” to run the setup wizard again.
Wi-Fi Preferences in Windows Vista Wireless adapters: In the rare case you have more than one Wi-Fi adapter, you can select the Wi-Fi adapter you are using. If your adapter does not appear, try upgrading to the latest available drivers from the Wi-Fi device manufacturer. Automatically switch from WWAN to Wi-Fi: Requires that “Automatically connect to preferred networks” is selected.
Clicking on the balloon opens a dialog allowing you to enter additional information. This includes the WEP key and/or WPA user credential. The SSID name and WEP key you enter will be automatically saved once you’ve successfully connected to the WLAN network. User credentials (login name, password and domain) will only be saved if your computer is part of the domain you’re trying to access. (See your IT administrator for details.) If you don’t click the balloon, the connection will simply be terminated.
NOTE: Note that with certain Wi-Fi adapters the signal strength for Wi-Fi networks is not accurate until you connect to the network. Edit: If you select a connection in the Preferred Network list, the Edit button will become active. Pressing it will provide you with three additional tabs that will be discussed below. Remove: This will remove any other Wi-Fi networks you have added or connected to in the past. Just select the network, then select “Remove.
Connect Tab The following options exist on the Connect tab (“Tools,” “Preferences,” “Wi-Fi” tab, select “Add” or a network in the “Preferred Network” list, select “Edit,” then “Connect”): Do not open my browser: With this option selected, when you connect to a Wi-Fi network, VZAccess Manager will not automatically launch your web browser.
VPN Tab The following options exist on the VPN tab (“Tools,” “Preferences,” “Wi-Fi” tab, select “Add” or a network in the “Preferred Network” list and “Edit,” then “VPN”): VPN Client: VZAccess Manager automatically detects if certain VPN clients like Microsoft, Cisco, CheckPoint, etc, are installed on the computer and allows you to select the one you wish to use. Check with your network administrator to setup your VPN connection.
Network Display Options Only show preferred wireless networks at start up: This only applies to Wi-Fi networks. If checked, at startup, only networks in your Preferred list on the WiFi tab are displayed (networks you have connected to in the past) otherwise, all detected networks are displayed. Display advanced Wi-Fi network information: This only applies to Wi-Fi networks. If checked, additional information will be displayed for Wi-Fi networks such as the channel, MAC address and type of security.
Automatically close conflicting applications: With this option selected, VZAccess Manager will automatically close any application it recognizes that is known to prevent it from working correctly. For example, it may close the client software that was supplied with your Wi-Fi card, if it's known to conflict with VZAccess Manager controlling your Wi-Fi card. 3.4 Venturi Preferences The Venturi tab will only appear if the Venturi client has been installed.
when using BroadbandAccess or NationalAccess. The recommendation is to leave this option selected because it helps in most cases. There are some rare situations where you may get better performance by turning the compression software off, so the option is available. You can also control the compression client through its user interface. 3.5 TXT Messaging Preferences To access the TXT preferences, click on the “Tools” menu, then “Preferences....” and select the “TXT” tab.
• Confirm deletion of messages. • Confirm sent messages. 3.6 Updates Preferences To access the Updates preferences, click on the “Tools” menu, then “Preferences...” and select the “Updates” tab. This feature allows VZAccess Manager to automatically check for software updates. If you are using NationalAccess or BroadbandAccess and an update is available, you will be notified of its size and approximate download times. You will be given the choice to download or cancel.
4. ADDITIONAL FEATURES In addition to the basic features mentioned in previous sections, VZAccess Manager has the additional features listed below. 4.1 The Status Bar The details of your current connection can be seen in the status bar at the bottom of the VZAccess Manager interface. This status bar is always visible when the interface is fully expanded. For information on minimizing the VZAccess Manager interface, see the section “Minimizing the Interface.
NDIS The following icons also appear on the status bar to indicate your device’s NDIS status: NDIS is enabled and connected NDIS is enabled but disconnected (No NDIS image) NDIS is disabled. New TXT If VZAccess Manager supports TXT messaging on your device, an icon appears on the status bar to show that you have a new TXT message waiting. Double click on the icon to jump to the TXT view to see the message.
4.2 The Toolbar Buttons The “Networks” button Displays all of your available wireless connections and networks. Please refer to the Connecting section earlier. The “Usage” button Provides a concise session log of your network activity. Click on a column heading to sort the log. This window also displays the total number of sessions as well as the total time connected. The information displayed in the Usage log can be customized using the controls that appear just below the list.
The “TXT” button The TXT button allows you to send short text messages to any other wireless device that supports SMS. Note that this button is only available if VZAccess Manager supports TXT messaging on your device. The “Web” button Launches the default web browser on your computer. The “Email” button Launches the default email application on your computer. The “Support” button Displays a variety of help options available to you.
4.4 The Tools Menu Preferences... Provides access to the Preferences dialog box. For details, please refer to the VZAccess Manager Preferences section. Network Selection... This feature is only available for GPRS/UMTS devices. This menu option launches the dialog box pictured below. This screen allows you to view or change your current registered GPRS/UMTS network. Preferred Service... This feature is only available for GPRS/UMTS devices. This menu option displays the dialog box pictured below.
Control Panels From this menu you have access to your system’s “Modem,” “Network and Dial-Up Connections,” and “Internet” control panels. You can also see all control panels by selecting “All.” Dial-Up Accounts: Add, edit, or copy wireless dial-up accounts. • Add Wireless: This is used to create a wireless dial-up connection from scratch. • Add Other: This is used to create a regular dial-up connection from scratch. • Edit: This is used to edit properties of any dial-up connection.
Test WWAN Device: Retrieve and display detailed information about your WWAN device such as manufacturer, model, version, etc. With some devices - not PC Cards or ExpressCards - you will also see indicators for the wireless network’s signal strength and your notebook’s battery strength. Run Wizard: Runs the Setup Wizard again. Useful if you need to reconfigure VZAccess Manager to use a new wireless device. This option does not appear for GPRS/UMTS devices.
5. SETTINGS IN OTHER APPLICATIONS This section describes special settings that might be required to use other applications over the Verizon Wireless network. 5.1 Sync Applications Palm Inc. HotSync® and Microsoft Corporation’s ActiveSync® are used for Personal Digital Assistants (PDAs) and smartphones. These programs are used to synchronize files between a notebook or desktop PC and the PDA. These programs may conflict with your WWAN device.
For Microsoft ActiveSync ®: Right click on the ActiveSync ® icon in your task tray and select “Connection Settings.” Select/deselect “Allow serial cable or infrared connection to this COM port:” and “Allow USB connection with this desktop computer.” Make sure they are unchecked if you are having trouble connecting with your WWAN device and restore them to their original settings when syncing your PDA. Click “OK” when finished.
5.2 Proxy Settings Proxy settings effect the way your computer and browser connect to other computers on the Internet and local networks. It is highly recommended that you consult your network support staff before changing these settings described here. Most corporations go through a proxy server to access the Internet via the corporate network. If you wish to access the Internet directly through VZGlobal, BroadbandAccess or NationalAccess, proxy settings must be turned off.
STEP 2: Then select the “Connections Tab” and “LAN Settings.” If your company uses proxy settings they will appear here.
STEP 3: If you are only using Wi-Fi connections without VPN and you want to access the Internet directly, you would uncheck the first three options to turn proxy settings off. If using VPN and if the settings are present you would leave them. To restore the settings you would navigate back to this screen and recheck any boxes you had unchecked. If using a WWAN device, you will find that VZGlobal, BroadbandAccess and NationalAccess have no proxy settings associated with them by default in VZAccess Manager.
STEP 5: The settings will be displayed. You can now enter the same proxy settings you recorded in Step 3, if you desire to use VPN and your proxy settings with these connections. If necessary also enter the information recorded from the screen that appears after selecting the “Advanced” button. To disable proxy settings for these connections you would have to uncheck the “Use proxy server...” box. Proxy settings must be disabled to access the Internet directly when using these connections without VPN.
STEP 2: Click on the “Connection” tab. Uncheck the box labeled “Access the Internet using a proxy server” then click “OK” or “Apply.” You may now access the Internet through BroadbandAccess or NationalAccess. When you wish to access the Internet through your corporate network proxy server, you must repeat these steps, checking the box labeled “Access the Internet using a proxy server.
STEP 1: From within your browser, go to “Edit” then “Preferences.” STEP 2: Click on the “+” beside “Advanced” then “Proxies.” Next select “Direct connection to the Internet” and click “OK.” You may now access the Internet through VZGlobal, BroadbandAccess or NationalAccess. Reminder: When you wish to access the Internet through your corporate network proxy server, you must repeat these steps, selecting “Manual proxy configuration” then clicking “OK.
5.3 Instructions for AOL Users AOL supports using other connections to the Internet, so it can be used with the Verizon Wireless VZGlobal, BroadbandAccess or NationalAccess connections. NOTE: When using the AOL interface, Venturi (if installed) is unable to compress your Internet traffic, however, Venturi compression will occur if you launch and use your web browser. Configuring AOL Version 9 STEP 1: Right click on the AOL icon in your task tray, and then click on “Auto Start Options...
STEP 3: The first time you run AOL (version 9), after setting your wireless device, you may get the following screen; select “OK” to proceed. STEP 4: AOL will attempt to detect how it might be able to connect.
STEP 6: From the sign on screen select “Sign On Options” STEP 7: Select “Expert Setup” STEP 8: Select “Add Location” UM150 User’s Manual 57
STEP 9: For the location name enter “Verizon Wireless” and then select “Next.” STEP 10: If “Other Dial-up ISP or LAN” is available select it then select “Next” and go to Step 10. If this option is not available, select “(Manually add a connection device)” and then select “Next.
STEP 11: Select “Other Dial-up ISP or LAN” then select “Next.
STEP 13: Select “Next” STEP 14: Even though AOL reports the location has been created, you must click on “Sign On to AOL Now” to save the changes. Since you are not actually connected to the Internet, AOL will not actually be able to sign on, but it will save your changes.
STEP 15: Select “Close” when you get the following error message. This completes configuring AOL to work with any connection to the Internet, including BroadbandAccess and NationalAccess.
Using AOL Version 9 with your Mobile Office Connections To use AOL with the Verizon Wireless VZGlobal, BroadbandAccess or NationalAccess, select the desired connection from VZAccess Manager’s main window and select “Connect.” Once connected, launch AOL. From your sign on screen, select “Verizon Wireless” for the location and sign on. (Note: You can set VZAccess Manager to automatically launch AOL when you get connected.
5.4 Using E-mail with VZAccess POP3 E-mail You can use VZGlobal, BroadbandAccess or NationalAccess to access your POP3 e-mail account if your e-mail provider allows access through other providers (many do). If your provider restricts access to their outgoing mail server you will get an error message similar to the one below if you are attempting to send mail. Most send mail servers are not accessible from various connections to the Internet.
To use the Verizon Wireless Send Mail Server, you will edit your existing Mail account settings and change the outgoing mail server you are currently using. In place of your existing Send Mail Server, enter smtp.vzwmail.net, select “My server requires authentication” and using the 10 digit mobile number you used to establish your profile on www.vtext.com, enter the 10 digit mobile number@vzwmail.net (i.e. 6145551212@vzwmail.net) for the Send Mail Server user name.
STEP 3: Select the “Servers” tab. In the “Outgoing mail (SMTP):” field enter “smtp. vzwmail.net” without quotes. In the “Outgoing Mail Server” section at the bottom, select “My server requires authentication,” then select “Settings.” STEP 4: Select “Log on using,” then using the 10-digit mobile number you used to establish your profile at www.vtext.com, enter the 10-digit mobile number@vzwmail. net for the account name (i.e. 6145551212@vzwmail.net).
Additional important notes about the Verizon Wireless Send Mail Server • There is no monthly charge for this service. • Message Limits are as follows: 2MB Message Size, 100 Recipients per message. • Customers that are identified as using this server to generate SPAM messages (what most would consider unsolicited junk e-mail) will be denied access to this server (e-mail messages will not be sent).
6. TROUBLESHOOTING 6.1 WWAN Devices When installing VZAccess Manager, it was not able to find the WWAN device (For a UMTS/GPRS/1xEV-DO/1XRTT/CDMA device). • If using a wireless phone and cable make sure it is powered ON and securely connected. • If using a wireless phone and cable, try powering it OFF, then ON again. • If using a WWAN (UMTS/GPRS/1xEV-DO/1XRTT/CDMA) PC Card or ExpressCard, try removing it and reinserting it. For UMTS/GPRS devices, check that the SIM is inserted correctly.
Cannot connect using the UM150 overseas − Not finding network “Searching for network” message in VZAccess. LED on wireless USB Modem is solid RED • Verify that your UM150 USB Modem is inserted in your notebook’s USB port. (A BroadbandAccess/NationalAccess PC Card will not work abroad.) • Check that your UM150 USB Modem is inserted correctly and SIM is installed correctly. • Ensure that the wireless network’s coverage extends to your current location. You may be in a non-covered service area.
I can receive e-mail but cannot send e-mail using my e-mail program. • Some Internet Service Providers require that you be connected through them to access their mail server to send e-mail. See section on E-mail Options. My computer locks up or crashes when attempting to connect. • Refer to your computer manual for help in managing your serial COM ports and USB ports, to resolve potential resource conflicts.
My communication software shows that I am connected, but my wireless phone does not. • Depending on your device and your NationalAccess or BroadbandAccess plan, your data session may disconnect during a dormant state. See your Calling Plan brochure for details. Select disconnect, then connect again • Your call may have been disconnected due to a network anomaly. Disconnect and try to establish your session again. I get disconnected while using Mobile Office, or while dialed in to my corporate network.
• Also keep in mind the battery levels in VZAccess Manager cannot update when the wireless phone is in use. The default setting is to query the wireless phone when the program starts, right before you establish a session and when you disconnect. So the levels are a snapshot; they do not constantly update. You can refresh the levels when you are not in a session by selecting “Tools,” “Refresh Signal Levels” from VZAccess Manager’s main screen.
6.2 Wi-Fi Devices When installing VZAccess Manager, it was not able to find the Wi-Fi device. • Verify that the client that came with the Wi-Fi device can talk to it. If it can’t, contact the Wi-Fi device manufacturer for assistance getting it to work with the client it comes with. Then try VZAccess Manager again. • Check with the Wi-Fi device manufacturer to see if newer drivers are available. If they are, download and install them.
• If you are using a notebook provided by your employer, it’s possible they might be using Microsoft’s Winsock Proxy or a similar program that enforces Proxy settings without having to enter any proxy settings in your web browser. If this is the case you would only be able to access the Internet when using VPN. To access the Internet directly you would have to disable the Winsock Proxy. Usually these applications have an icon in Control Panel that allows turning them on and off.
I can’t get VZAccess Manager to work with my private Wi-Fi Network. • First verify that the client that came with the Wi-Fi device works with your private network. If it doesn’t, contact your Wi-Fi device provider and or the device provider of your network equipment. • In the section on Wi-Fi specific settings there are options to manually add a WiFi network if it does not broadcast its Network ID (SSID) which would prevent it from appearing in VZAccess Manager.
This tool displays signal strength, all relevant IP address information with additional details by selecting “Details.” It also provides the ability to release your existing IP address and request a new one by selecting “Release,” then “Renew.” This procedure is a common troubleshooting STEP as explained in some of the symptoms and solutions listed above. The “Details...” option will display the following information: 6.
Cannot connect using UM150 overseas − Not finding network “Searching for network” message in VZAccess. LED on the USB Modem is solid RED • Verify that you are not trying to connect with a BroadbandAccess/NationalAccess card while outside the US. • Check that the card is inserted correctly and that the SIM is installed correctly. • Ensure that the wireless network’s coverage extends to your current location. You may be in a non-covered service area.
7. GLOSSARY 1xRTT Short for single carrier (1x) Radio Transmission Technology. A high speed wireless technology based on the CDMA platform. 1xRTT has the capability of providing broadband-like speeds of up to 144 Kbps. 1xRTT is also referred to as CDMA2000. 1xEVDO Part of a family of CDMA2000 1x digital wireless standards. 1xEVDO is a “3G” standard. EVDO stands for “EVolution, Data-Optimized.
GPRS General Packet Radio Service. A packet-switched technology that enables highspeed wireless Internet and other data communications. GPRS offers a tenfold increase in data speed over previous technologies, up to 115kbit/s (in theory). Typical real-world speeds are around 30-40 Kbps. Using a packet switching, subscribers are always connected and always on-line, so services will be easy and quick to access. GPRS is considered a “2.
PC Card A card having physical and electrical characteristics specified by PCMCIA providing extra functionality when inserted into a mobile PC. Typical examples are modems and network cards. A PC Card type refers to the thickness of the card. PC Card Slot A physical slot on a mobile computer, usually located on the side of the machine, which accepts standard sized PC Cards to enhance the functionality of the machine. PCMCIA Personal Computer Memory Card International Association.
TCP/IP Transmission Control Protocol / Internet Protocol UMTS Wideband CDMA (WCDMA) is an approved 3G standard that uses 5 MHz channels for both voice and data, offering excellent voice capacity and a peak data rate of 384 Kbps. NTT DoCoMo launched the first WCDMA service in 2001 and now has millions of 3G subscribers. URL Uniform Resource Locator USB Universal Serial Bus. A connection type for computer peripherals such as a printer, mobile phone, etc. VPN Virtual Private Network.
WEP Wired Equivalent Privacy. A security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP is designed to provide the same level of security as that of a wired LAN. Wi-Fi Wireless Fidelity. A generic term used to describe any type of 802.11 (a, b, g) network. WWAN Wireless Wide Area Network WWAN Device Wireless Wide Area Network device. (Examples include: embedded wireless devices, wireless handsets and PC Cards.
8. TRADEMARKS AND SERVICE MARKS Verizon Wireless is a trademark of Verizon Trademark Services LLC, and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this help file are the property of Verizon Wireless or their respective owners.
