User guide Verizon 5G Home Wi-Fi Extender VRE3000
Contents 1. Product Overview .............................................................................................................................. 2 Verizon VRE3000 ...................................................................................................................................................................................... 3 Components and Indicators ...............................................................................................................................
1 Product Overview Verizon VRE3000 Components and Indicators
1 Product Overview Verizon VRE3000 Your Verizon VRE3000 is a tri-band Wi-Fi extender which works like a bridge between a Wi-Fi router and Wi-Fi-capable devices (e.g., mobile phones, tablets, laptops, etc.) connected to your Wi-Fi network. Components and Indicators Front View 1. Wi-Fi link indicator 2. Power indicator Rear View 3. WPS indicator 4. WPS button 5. Reset button 6. Two Ethernet ports and indicators 7.
1 Product Overview 1. Wi-Fi link indicator: Indicates 5 GHz connection to network router. 2. Power indicator: Shows if the Extender is on or off. 3. WPS indicator: Shows when Wi-Fi Protected Setup (WPS) is active. 4. WPS button: Use this button to connect your Wi-Fi Extender to your WPS-enabled Wi-Fi router to extend the network. After setup, you can also use the WPS button to connect WPSenabled Wi-Fi devices to the extended network. 5.
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2 Package Content The package includes two parts within one box: • Verizon VRE3000 Wi-Fi Extender • Power Adapter (12V/2A) Note: Your Wi-Fi Extender should only be serviced by a Verizon-authorized technician. Tampering with the device may cause damage and void the warranty.
3. Getting Started Setup Overview 3 VRE3000 rang Wi-Fi Extender functions as an access point which repeats existing Wi-Fi signals of your home or office 5GHz band WiFi allows main network access to Wi-Fi clients and two Ethernet wired device.
3 Getting Started Setting Up the Wi-Fi Extender Your VRE3000 Wi-Fi Extender is designed to work with routers that have the 5 GHz Wi-Fi band (Band-1: 5150MHz ~ 5250MHz). Before you begin, make sure that your Wi-Fi router has this band. (Check your router’s user guide, if you’re not sure.) Step 1. Position your Wi-Fi Extender and Connected Device Place your Wi-Fi Extender near your home Wi-Fi router. This will ensure that it’s close enough to connect to the router’s Wi-Fi network.
3 Getting Started Note: If you have used this Extender before and want to start fresh, press and hold the reset button for 10 seconds to restore the Extender to its factory default settings. During reset, the Extender will turn off and on again. Wait until the power indicator stops blinking and turns solid blue before moving to step 3. Step 3.
3 Getting Started Use a computer connected to the Extender with an Ethernet cable You can also connect your computer to one of the Extender’s two Ethernet ports with an Ethernet cable. Once you’ve connected your computer, open a web browser and enter: • http://verizonre (Windows and Android) • http://verizonre.local (Mac OS X or iOS) • Or try http://192.168.0.250. The browser will show the Extender’s Setup Wizard. Follow the onscreen steps to complete setup. Step 4.
3 Getting Started 11
3 Getting Started 4. If your Extender placement isn’t perfect, unplug the Wi-Fi Extender and move it to a location about halfway between your Wi-Fi router and an area where you’ve had a poor Wi-Fi connection in the past. Check the Extender Placement screen again and follow the onscreen instructions to adjust your Extender’s location as needed.
4 Wi-Fi Extender Settings Using the Admin Website Frequently Used Wi-Fi Extender Settings
4 Wi-Fi Extender Settings Using the Admin Website Use your Wi-Fi Extender’s Admin website to get information about Extender status and manage your Extender’s settings. Signing In to the Admin Website To access the Admin website, your computer or tablet needs to be connected to the Extender either through the Wi-Fi network or the with an Ethernet cable. Open a web browser and go to one of the addresses below. Then sign in. • http://verizonre (Windows and Android) • http://verizonre.
4 Wi-Fi Extender Settings • Model name and firmware version (in the About card) • Links to Help topics, the User Guide, and My Verizon (in the Help card) Navigation From the Dashboard, tap the > in any card in to go to the screen for that topic. From other pages, tap the topic in the side bar.
4 Wi-Fi Extender Settings Frequently Used Wi-Fi Extender Settings Extended Network Settings The VRE3000 Wi-Fi Extender supports 2.4 GHz and 5 GHz Wi-Fi networks. From the Dashboard, click the > in the Extended Network card. The Extended Network screen is divided into 5 tabs: 1. 2. 3. 4. 5.
4 Wi-Fi Extender Settings Changing the Extended Network Names and Passwords 1. Go to Extended Network > Network Settings. 2. Scroll down. Here you’ll find information for both the 2.4 GHz and 5 GHz extended networks. From here you can change the Network name (SSID) and Password fields, as well as Security mode, Channel and Channel width, for each extended network. 3. Click Save. Note: Wi-Fi devices will disconnect from the extended network when the network name and password are changed.
4 Wi-Fi Extender Settings Selecting a Network to Extend If your Extender becomes disconnected from your router's network, or if you want to change which network it’s extending, you can choose one from the list of available networks. 1. Go to Extended Network > Available Networks. (You may need to wait while the Extender scans for available networks.) 2. Follow the onscreen instructions. You can connect with WPS or select a network from the list and connect using a password.
4 Wi-Fi Extender Settings Finding the Best Location for your Wi-Fi Extender To get the best coverage for your extended network, you need to place your Wi-Fi Extender far enough from your router to extend coverage, but close enough to have a strong signal. The Extender Placement tool in the Admin website can help you do that. 1. From the Extended Network screen, tap the Extender Placement tab. 2. The tool will tell you if your Extender is too close, too far, or perfectly placed.
4 Wi-Fi Extender Settings 3. If your Extender placement isn’t perfect, follow the onscreen instructions about how to improve its location. Repeat as needed until it’s perfect. Note: If you’ve placed the Extender so far from your router that it can’t connect, the Extender Placement tool will show “No Connection” and the Wi-Fi Link indicator on the Extender will blink. For more information, see the Troubleshooting section in this guide.
4 Wi-Fi Extender Settings Controlling Access with Wireless MAC Authentication Wireless MAC authentication can be used to block or allow wireless users by the MAC addresses of their computers or devices. 1. Go to Extended Network > Wireless MAC Authentication. 2. Turn on Wireless Mac authentication. 3. Under Access mode, select Allow to let only selected devices connect, or select Deny to prevent selected devices from connecting. 4. Add or remove devices from the Access Control List. 5. Click Save.
4 Wi-Fi Extender Settings Administration Settings From the Dashboard, click the > in the Administration card or click Administration in the side bar. The Administration screen is divided into 4 tabs: 1. 2. 3. 4. Admin Password Backup and Restore Activity Log Software Updates Changing the Admin Password For better security, we recommend you change the Admin password from the default password. Note: The factory default sign in password is “admin”. 1. 2. 3. 4.
4 Wi-Fi Extender Settings Note: You can also Restore Factory Settings by pressing the Reset button on the Extender and holding for 10 seconds. • Restart to turn the Extender off and on again. Using Activity Logs You can keep and download a record of Extender activity. Go to Administration > Activity Log • To keep a record of Extender activity, turn on Logging. • To download the log, click Export.
4 Wi-Fi Extender Settings Getting Software Updates for Your Extender Periodically, you’ll want to check for available updates for your Extender. 1. Go to Administration > Software Updates 2. Follow the onscreen instructions to download the update to your computer and update the Extender. Note: Software updates can take a few minutes. Don't unplug your Wi-Fi Extender or press the Reset button until the upgrade process is complete.
4 Wi-Fi Extender Settings The About Screen From the Dashboard, click the > in the About card or click About in the side bar. The About screen is divided into 5 tabs of information about your Extender, its status, and devices connected to the extended network: 1. Extender Info 2.
4 Wi-Fi Extender Settings 3. Upstream Network Status 4.
4 Wi-Fi Extender Settings 5. Connected Devices Note: You can rename connected devices on the Connected Devices screen to make them easier to identify. The Help Screen From the Dashboard, click the > in the Help card or click Help in the side bar. From here you’ll find instructions on a variety of Help topics and a link to verizonwireless.com/Support.
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5 Troubleshooting Frequently Asked Questions Q1. How do I know if my computer or tablet is directly connected to the Wi-Fi Extender? • If your Extender hasn’t been connected to router yet, or has recently been reset: You can check your computer or tablet’s Wi-Fi settings to see if it’s connected to the Extender’s default Wi-Fi network. You’ll find the Default Network Name on the sticker on the bottom of the Extender.
5 Troubleshooting 2. The Extender will reset to factory default settings and turn back on again. To reset your Extender from the Admin website: 1. Go to Administration > Backup and Restore. 2. Click Restore Factory Defaults. Both of these options will erase all the settings on your Wi-Fi Extender. Devices connected to your extended network may become disconnected. Note: Before resetting your Extender, you may want to back up your settings, so you can restore them later. 1. 2. 3. 4. 5.
5 Troubleshooting Also, some routers do not support WPS. But don’t worry. If your router does have the 5 GHz band, but doesn’t have WPS, it’s still easy to connect. If you’re connecting a router for the first time (or have recently reset your Extender) connect to the Admin website and follow the instructions in the Setup Wizard to connect manually. Or in the Admin website, go to Extended Network > Available Networks to select and connect to your router’s Wi-Fi network. Q6.
5 Troubleshooting • If it’s flashing, either the Wi-Fi router isn’t avaliable or the Wi-Fi Extender has been reset to default settings. You can check your Wi-Fi device’s list of available networks. If you see the Extender’s default network name, Verizon Extender Setup - XXXX, it hasn’t connected to a router yet (or has been reset to factory default settings.) Follow the instructions in the Getting Started section of this guide to connect your Extender to your router.
6 Product Spec.
6 Product Spec. and Regulatory Information Product Specifications Hardware Feature Wired Interface Two 10/100/1000 gigabit Ethernet ports by RJ45 connectors, with auto MDIX sensing, for connecting Ethernet-capable client devices to the home wireless network. Wireless Interface • IEEE 802.11ac wireless interface, backward compatible with 802.11a/n • IEEE 802.11b/g/n wireless interface • Tri-band concurrent (2.
6 Product Spec. and Regulatory Information • • • • • • • • • • • • • • • • DHCP server for easy device setup IPv6 pass through support Wireless Security (WPA-Personal and WPA2-Personal) Upgradeable Firmware from GUI 802.
6 Product Spec. and Regulatory Information Regulatory Information Federal Communications Commission (FCC) Statement This device is intended for indoor use only. 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) This equipment has been tested and found to be within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
