User's Guide
Table Of Contents
- Product Overview
- Verizon VRE3000
- Components and Indicators
- 2. Package Content
- Package Content
- 3. Getting Started
- Setting Up the Wi-Fi Extender
- Using the Admin Website
- Frequently Used Wi-Fi Extender Settings
- Extended Network Settings
- Managing the Extender’s IP Address
- Changing the Wi-Fi Extender’s Name
- Changing the Extended Network Names and Passwords
- Turning Off the SSID Broadcast
- Selecting a Network to Extend
- Connecting Devices to the Extended Network with WPS
- Finding the Best Location for your Wi-Fi Extender
- Controlling Access with Wireless MAC Authentication
- Administration Settings
- The About Screen
- The Help Screen
- Extended Network Settings
- Getting Started
- Wi-Fi Extender Settings
- 5. Troubleshooting
- Frequently Asked Questions
- Q1. How do I know if my computer or tablet is directly connected to the Wi-Fi Extender?
- Q2. What can I do if I cannot access the Extender’s Admin website?
- Q3. What can I do if I forgot my Admin password?
- Q4. How do I reset my Wi-Fi Extender to its factory default settings?
- Q5. Why can’t I connect my Wi-Fi Extender to my router using WPS?
- Q6. I’m connected to the extended network. Why don’t I have an internet connection?
- Q7. How do I know if my Wi-Fi Extender is connected to the Wi-Fi Router?
- Q8. Can the Wi-Fi Extender’s Network Names (SSIDs) be the same as that of my existing Wi-Fi Router?
- Product Specifications
- Regulatory Information
- Frequently Asked Questions
- Troubleshooting
- Product Spec. and Regulatory Information
5 Troubleshooting
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Frequently Asked Questions
Q1. How do I know if my computer or tablet is directly connected to the Wi-Fi
Extender?
• If your Extender hasn’t been connected to router yet, or has recently been reset: You can check your
computer or tablet’s Wi-Fi settings to see if it’s connected to the Extender’s default Wi-Fi network.
You’ll find the Default Network Name on the sticker on the bottom of the Extender.
• If your Extender has been connected to a router: Make sure your device is connected to the extended
network. Then follow the instructions in Chapter 4 Wi-Fi Extender Settings: Using the Admin Website:
Signing In to the Admin Website. If you’re able to connect to the Admin website, your device is
connected to the Extender.
Q2. What can I do if I cannot access the Extender’s Admin website?
1. Make sure you’re connected to the correct Wi-Fi network:
• If your Extender isn’t connected to a router or has been reset, connect to the Default Network
listed on the sticker on the bottom of the Extender.
• If your Extender is connected to a router, connect to the extended network. (Usually this will have
the same network name and password as your router’s network.)
2. Check your connection:
• If your computer or tablet is connected via Wi-Fi:
a. Disconnect the device from the Wi-Fi network.
b. Move the device closer to the Wi-Fi Extender.
c. Reconnect to the network.
• If you’re using a computer connected via an Ethernet cable to the Wi-Fi Extender: Make sure that
the cable is connected at both ends.
Q3. What can I do if I forgot my Admin password?
• If you haven’t changed the default Admin password, it’s admin.
• If you changed the password and forgot it, the only way to access the Admin website is to reset your
Extender to Factory Default Settings. (See Q4.)
Note: Returning your Extender to factory default settings will erase all settings on your Wi-Fi Extender.
Devices connected to your extended network may become disconnected.
Q4. How do I reset my Wi-Fi Extender to its factory default settings?
To reset your Extender from the Extender itself:
1. Press the Reset button on the back of your Extender for at least 10 seconds until the Power indicator
turns off.