User's Guide
Table Of Contents
- Product Overview
- Verizon VRE3000
- Components and Indicators
- 2. Package Content
- Package Content
- 3. Getting Started
- Setting Up the Wi-Fi Extender
- Using the Admin Website
- Frequently Used Wi-Fi Extender Settings
- Extended Network Settings
- Managing the Extender’s IP Address
- Changing the Wi-Fi Extender’s Name
- Changing the Extended Network Names and Passwords
- Turning Off the SSID Broadcast
- Selecting a Network to Extend
- Connecting Devices to the Extended Network with WPS
- Finding the Best Location for your Wi-Fi Extender
- Controlling Access with Wireless MAC Authentication
- Administration Settings
- The About Screen
- The Help Screen
- Extended Network Settings
- Getting Started
- Wi-Fi Extender Settings
- 5. Troubleshooting
- Frequently Asked Questions
- Q1. How do I know if my computer or tablet is directly connected to the Wi-Fi Extender?
- Q2. What can I do if I cannot access the Extender’s Admin website?
- Q3. What can I do if I forgot my Admin password?
- Q4. How do I reset my Wi-Fi Extender to its factory default settings?
- Q5. Why can’t I connect my Wi-Fi Extender to my router using WPS?
- Q6. I’m connected to the extended network. Why don’t I have an internet connection?
- Q7. How do I know if my Wi-Fi Extender is connected to the Wi-Fi Router?
- Q8. Can the Wi-Fi Extender’s Network Names (SSIDs) be the same as that of my existing Wi-Fi Router?
- Product Specifications
- Regulatory Information
- Frequently Asked Questions
- Troubleshooting
- Product Spec. and Regulatory Information
5 Troubleshooting
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Also, some routers do not support WPS.
But don’t worry. If your router does have the 5 GHz band, but doesn’t have WPS, it’s still easy to connect.
If you’re connecting a router for the first time (or have recently reset your Extender) connect to the
Admin website and follow the instructions in the Setup Wizard to connect manually.
Or in the Admin website, go to Extended Network > Available Networks to select and connect to your
router’s Wi-Fi network.
Q6. I’m connected to the extended network. Why don’t I have an internet connection?
If your device is connected to the extended network, but doesn’t have an internet connection, follow
these steps to troubleshoot the problem:
1. Make sure your Wi-Fi Extender is connected to the Wi-Fi router. Look at the Wi-Fi Link indicator. If the
light is solid blue, you have a connection. If it’s blinking. Move to step 2.
2. Check to see if your Wi-Fi router or modem has internet connection. If it doesn’t, restart your router
or modem.
3. If the problem persists, check your modem ISP connection and restart the modem. (For wireless
modems, make sure the modem is connected to the wireless network. For wired modems, check the
cables connected to your modem.)
4. If your router still doesn’t have an internet connection, contact your ISP (Internet Service Provider) for
assistance.
Q7. How do I know if my Wi-Fi Extender is connected to the Wi-Fi Router?
The quickest way is to look at the Wi-Fi Link indicator:
• If it’s solid blue, your Extender is connected to your W-Fi router.
2. Power indicator
1. Wi-Fi link indicator