User's Guide
Table Of Contents
- Product Overview
- Verizon VRE3000
- Components and Indicators
- 2. Package Content
- Package Content
- 3. Getting Started
- Setting Up the Wi-Fi Extender
- Using the Admin Website
- Frequently Used Wi-Fi Extender Settings
- Extended Network Settings
- Managing the Extender’s IP Address
- Changing the Wi-Fi Extender’s Name
- Changing the Extended Network Names and Passwords
- Turning Off the SSID Broadcast
- Selecting a Network to Extend
- Connecting Devices to the Extended Network with WPS
- Finding the Best Location for your Wi-Fi Extender
- Controlling Access with Wireless MAC Authentication
- Administration Settings
- The About Screen
- The Help Screen
- Extended Network Settings
- Getting Started
- Wi-Fi Extender Settings
- 5. Troubleshooting
- Frequently Asked Questions
- Q1. How do I know if my computer or tablet is directly connected to the Wi-Fi Extender?
- Q2. What can I do if I cannot access the Extender’s Admin website?
- Q3. What can I do if I forgot my Admin password?
- Q4. How do I reset my Wi-Fi Extender to its factory default settings?
- Q5. Why can’t I connect my Wi-Fi Extender to my router using WPS?
- Q6. I’m connected to the extended network. Why don’t I have an internet connection?
- Q7. How do I know if my Wi-Fi Extender is connected to the Wi-Fi Router?
- Q8. Can the Wi-Fi Extender’s Network Names (SSIDs) be the same as that of my existing Wi-Fi Router?
- Product Specifications
- Regulatory Information
- Frequently Asked Questions
- Troubleshooting
- Product Spec. and Regulatory Information
5 Troubleshooting
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• If it’s flashing, either the Wi-Fi router isn’t avaliable or the Wi-Fi Extender has been reset to default
settings. You can check your Wi-Fi device’s list of available networks. If you see the Extender’s default
network name, Verizon Extender Setup - XXXX, it hasn’t connected to a router yet (or has been reset
to factory default settings.) Follow the instructions in the Getting Started section of this guide to
connect your Extender to your router.
Note: You can see the full Default Network Name on the sticker on the bottom of your Extender.
If your Extender has already connected to a router, but you think it’s lost the connection or you want to
check the quality of the connection, you can check the Extender Placement tool.
1. Sign in to the Extender’s Admin website. On your computer or tablet, open a web browser and enter:
• http://verizonre (Windows and Android)
• http://verizonre.local (Mac OS X or iOS)
2. You’ll see the Extender Placement tool in the Dashboard. Tap the > in the Extender Placement card for
more information, including steps to follow if the tool says No connection.
Note: For more information on connecting your Wi-Fi Extender to your Router, go to chapter 3 Getting
Started.
Q8. Can the Wi-Fi Extender’s Network Names (SSIDs) be the same as that of my
existing Wi-Fi Router?
Yes. It’s recommended that your Extender’s 2.4 GHz and 5 GHz extended networks’ network names be the
same as your router’s network names. This will enable you to move between your router’s network and
the extended network’s coverage areas without having to switch manually or becoming disconnected.
To manage your Extender’s network names, from the Admin website, go to Extended Network > Network
Settings.
Note: Don’t forget to scroll down and click Save when you’re done.