User Guide VERIZON WIRELESS HOME PHONE CONNECT
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Welcome to Verizon Wireless Thank you for choosing Verizon Wireless Home Phone Connect. You’re now connected to America’s most reliable wireless network. This guide will help you understand your new wireless device and all of its capabilities. So let’s get started.
Contents 1 Introduction ................................................................................................................................................................................... 1 Package Contents ........................................................................................................................................................... 1 Top View ..........................................................................................................................
1 Introduction 0B Package Contents The package should contain the following items. Please contact Verizon Wireless if any of the items are missing or damaged. Verizon Wireless Home Phone Connect Antenna User Guide Power Adapter Battery Quick Reference Guide User Guide Quick Reference Guide Desktop stand Product Safety and Warranty Information Product Safety and Warranty Information Note: Customer must provide their own home telephone.
Top View Note: The figures are only for your reference, the actual shape and color of the product may differ slightly. 9 8 7 6 1 10 4 2 3 5 1 DC 12V power port 6 Power indicator 2 Telephone port 1 7 Voice mail indicator 3 Telephone port 2 8 Battery indicator 4 USB port* 9 Signal strength indicators 5 Antenna port 10 Power on/off switch * Note: Never place a USB-based device into the USB port of the Home Phone Connect under any circumstances.
Bottom View 4B 1 2 3 4 1 Wall-mounting brackets 3 Battery port 2 Battery cover 4 Desktop stand 3
2 Installation and Activation Step 1: Installing the Battery 5B Remove the battery cover. Carefully insert the battery connection cable into the battery port. The connection cable will click into place when correctly inserted. Place the battery in the battery slot and return the battery cover. Note: The device takes approximately 3.5 hours to charge fully. The charge time may be impacted by environmental factors. Talk time is approximately 2 hours and standby time is approximately 36 hours.
Step 2: Installing the Antenna 6B Make sure the device is turned off. Align the antenna with the antenna port on the device as illustrated below. Screw the antenna into the port, ensuring that the connection is secure. Step 3: Installing the Power Adapter 7B Under normal usage, the device relies on the external power adapter for its power supply. Insert the power adapter into the DC input port, and plug the unit into an AC wall outlet.
Step 4: Connecting your Telephone to Home Phone Connect 8B The Home Phone Connect device provides ports for up to two telephones. The ports use the same telephone number. First, unplug your telephone from your wall's telephone jack. Second, plug the end of your telephone's cord into one of the telephone ports (the other end of the cord must remain plugged into the back of your home telephone base unit).
Warning: Do not plug Home Phone Connect into your telephone wall jack. Note: The telephone and telephone cord are not included. Customer must provide own telephone and telephone cord. The device and telephone cord are for indoor use only. Only telephones connected directly to the Home Phone Connect will receive service. If the Home Phone Connect is connected to a cordless phone base station, any extension phones compatible with that base station will also receive service.
Step 5: Powering on the Device Press the button to power on the device. When the device is on, the power indicator will be blue. Note: Press and hold the button for 1 second to power off the device. Step 6: Activating the Device 1B If your device has not yet been activated, please follow the steps below: Customer Activating New Number 19B Dial *228 on the telephone connected to your Home Phone Connect. You will hear a recording: Press 1 to program your Home Phone Connect.
Customer Transferring their Current Home Number Dial *228 on the telephone connected to your Home Phone Connect. You will hear a recording: Press 1 to program your Home Phone Connect. When programming is complete, hang up. Your Home Phone Connect is now programmed. Note: Customers transferring in their home number will not be able to receive calls on the Home Phone Connect device until the transfer process is completed. The transfer process can take 2 -10 business days.
Icon Power Software update Indicator Blue Status The device is on Blinking Blue from Left to Right The software is being updated Step 8: Making Calls 13B 1. Before making a call, make sure at least one of the signal strength indicators 2. 3. ) is lit up. ( Place a call by entering the desired telephone number, including area code. When your call is complete, hang up or return the phone to the receiver to ensure that you can receive calls.
To check status of your transfer, call 877-567-4899. Once the transfer is complete, disconnect the phones attached to your home wall jacks. Connect your phone to the Home Phone Connect device. You will now be able to make and receive calls through the Home Phone Connect device.
3 General Functions Mounting the Device 10B Horizontal Mounting 19B Place the device on a smooth surface with good ventilation. Place it at least 4 inches away from other objects. Note: Avoid placing Home Phone Connect near other electrical equipment, such as Refrigerator, Television, and/or Microwave. Wall Mounting Fix two wall screws (not included) into the wall with the screw heads extending approximately 0.1 inches from the surface of the wall. The diameter of a screw head should be between 0.
Desktop Stand Installation Home Phone Connect device can be placed vertically on the desktop stand vertically, as illustrated below. 1 2 Making a 3-Way Call You can talk with two parties at the same time by using the 3-way call feature on your Home Phone Connect. Airtime and other charges, which may include toll or long distance charges will apply for all simultaneous calls. Not available in some areas. 1. 2. 3. 4. 5. While on the first call, dial the 10-digit number of the second party.
Note: 3-Way Calling is an included feature that is typically added to your account when you first activate service. If you wish to confirm you have this feature, sign in to My Verizon to view the calling features available on your account. *FLASH key will vary by telephone type. Using Voice Mail 1. 2. 3. The voice mail indicator ( ) will blink blue to indicate that you have one or more unheard voice mail messages. Dial * 86 to access your voice mail.
To Activate Call Forwarding: 1. 2. 3. 4. Dial *72. Immediately enter the phone number where you want calls to be forwarded (e.g. *72-212-123-4567). You will hear a confirmation tone. Hang up your home phone or return the phone receiver to its base. To Deactivate Call Forwarding: 1. 2. 3. Dial *73. You will hear a confirmation tone. Hang up your home phone or return the phone receiver to its base.
Home Security Systems 24B Your Verizon Wireless Home Phone Connect may not be compatible with certain Home Security systems. Please check with your security system provider to confirm the compatibility requirements of your Home Security system.
4 Frequently Asked Questions 1B Why am I not getting a dial tone on my handset? 1. Ensure that the power adaptor is properly connected (refer to page 5 of the User Guide) and that the power indicator is illuminated (refer to page 9 of the User Guide). 2. Check to make sure the telephone cable is securely plugged in (refer to page 6 of the User Guide). Check to make sure you are not roaming outside of the Verizon Wireless network. 3.
Can I use my telephone answering device instead of voice mail? Yes. Set the answering device to fewer rings in order to pick up the call before Verizon Wireless voice mail. Alternatively, turn off your home answering machine or increase the number of rings if you would like to use the Verizon Wireless voice mail service. Please refer to the user material provided by the Home Answering Machine manufacturer for instructions.
How long is the battery life of Home Phone Connect? Talk time is approximately 2 hours and standby time is approximately 36 hours. Actual values can vary with environmental conditions. How does Caller ID (CID) work? CID allows you to see the caller's name and/or phone number before you take the call. Monthly subscription charges may apply. Please consult your carrier for further information.
How to set the TTY mode? Enter the keys # # 5 6 * n # to set the TTY mode. n=0: TTY off mode. The standard voice speaking mode and the listening mode. This is the default setting. n=1: TTY full mode. Transmit and receive the TTY characters. n=2: VCO mode. Receive TTY characters but transmit by speaking into the speaker. n=3: HCO mode. Transmit TTY characters but receive by listening to the receiver.
