Warranty Guide


FrameSystem

VersaTube®BuildingSystemspledgesthatourframesystemwillbefreefromanystructuraldefectsforaperiodoftwenty
(20)years.Wereservetherighttoreplaceorrepairanycomponentpartthatdoesnotperformtocustomerexpectations.
Thecompletedframestructurewithsheetmetalandtrimmustbe
erectedwithinthirty(30)daysofthedateofdelivery
toretainwarrantyeligibility.Damageorphysicalappearanceofcoatingsandpaintfinishescausedfromimproperstorage
beyondthe30‐daydeadlinewillnotbecoveredunderwarranty.

Ifanyframecomponentpartisdysfunctionalanddoesnotmeetqualityexpectations,uponproofofpurchase,VersaTube®
BuildingSystemswillreplacethatpartatnocost.Thisalsoappliestomissingcomponentsconfirmedandreportedto
VersaTubeCustomerService.Thisbenefitwillbeineffectforthirty(30)daysfrom
thedateofdeliveryandappliesto
materialsonly.Replacementcomponentswillbeshippedassoonasavailableviagrounddelivery.Customermayrequest
andpayforexpeditedshipping.

Thiswarrantydoesnotcoverorapplytoanyframemodificationsmadebythecustomer,anyunexpectedorunanticipated
actsofGod,nature,customernegligence,accident,oranydamagesorabuseresultingfromexternal/internalimpact,or
mishandlingorimproperassembly/installationafterthecustomerhastakenpossessionoftheproduct.Further,it
doesnot
applytoanimalconfinementshelters/buildingsinvolvingdirectcontactorvaporfromwasteandwatermixtures,manure
pitsandflushsystems/solutionsthatmayincreasethepossibilityofcorrosionorrust.

VersaTube®BuildingSystemsdoesnotwarrantagainstrustofanykind.Standardstructuralinspectionandmaintenance
mustbeperformedbythecustomeronaregularbasis.Itisrecommendedthateverysix(6)months,silverorgrayzinccoat
spraypaint(availablefromanylocalmassmerchant,hardware,orpaintstore)
isusedtocoveranyvisiblesignsofrust,
particularlyweldseams(baserails),anchorheads,andcutends.Asapreventivemeasure,itisrecommendedthatallweld
locationsontheframeandbaserailanchorheadsbesprayedwithpaintimmediatelyfollowinginstallation.Andifyour
structureis
erectedinahighersnowloadarea,itisimperativethatyoucleartheroofofaccumulatedsnowandice.
Accumulationinexcessoftheratedroofsnowloadwillresultinrooffailure.

ImportantNote:AdditionalcustomerrequirementsandresponsibilitiesincludedandimpliedintheVersaTube®Building
SystemsTerms&ConditionsaremadepartofthisWarranty&ProductPledge.

Claimswillrequiretheoriginalpurchasereceipt,purchaselocation,requiredcustomerinformation,photostakenfrom
differentangles,andotherrelevantdocumentationandmustbesubmittedtoVersaTube®BuildingSystemsfor
considerationandaction.Additionalinformationmayberequestedoranon‐siteinspectionbyacompanyrepresentative
requiredinorderto
properlyassessaclaim.VersaTube®BuildingSystemsreservestherighttodeclineanyclaimifthe
customerorclaimantisunwillingtocomplywithanyrequest.ContactVersaTubeCustomerService(1‐800‐900‐7222)to
initiateawarrantyclaim.

SheetMetal&Trim

VersaTube®BuildingSystemsusesnationalsuppliersforsheetmetalpanels,trim,screwsandaccessoriesofferedwithour
steelbuildingandshelterkits.Eachsupplierprovidesalimitedpaintwarrantywithdetailsavailableuponrequest.Most
offera20‐yearlimitedpaintfinishwarrantyagainstpeeling,cracking,checking,flaking,chalkingandfading.
Sheetmetal
panelsandtrimmustbeinstalledwithinthirty(30)daysofdelivery.Metalshavingsproducedfromself‐drillingscrews
usedtosecuresheetmetalpanelsandtrimmustberemovedtopreventrustthatcouldaffectthepanelsandtrim.
Improperstorageconditionsandlengthoftimeand
othercausesofdegradationwillinvalidatethewarranty.Causesof
degradationmayinclude,butarenotlimitedto:damaged,alteredormodifiedpanelsandtrim;standingwateror
chemicallyaggressiveenvironment;saltwaterandmarineenvironment;areasofextremehighhumidity,sand,dirtor
grease;animalconfinementorwasteareas;fallout
fromminingorrefiningoperations;andrandomactsofGodand
extremeweather,war,radiation,fallingobjects,explosion,fire,riots,civilcommotions,orotherexternalforces.For
additionstoanexistingstructure,wewilldoourbesttoidentifytheprevioussupplierinanefforttomatchsheetmetal
color.
However,acolormatchisnotguaranteed.Andduetodegradationfactors,VersaTubewillnothonorreturns,
rebates,orreimbursementifthecustomerisdissatisfiedwiththecolorofthenewsheetmetal.Requestacopyofthe
sheetmetalsupplier’slimitedwarrantycoverageconditions,exceptions,andclaimrequirements.
Warranty&ProductPledge